Unfortunately, I got the short straw today on servers. Should have known when we weren't greeted upon entering. Totally ignored, drink was empty, no refills. Seems that only one of the two servers were looking after their tables. Not busy...no excuse, just poor service. Too bad, pizza wasn't that bad. read more

This weekend I went to pick up an order at Pizza Hut in Roanoke Texas. I gave the clerk my military ID and my debit card He charged me accordingly gave me my receipt and when I got home I realized my military was not applied. Around 2:30 that afternoon I contacted the store manager and made him aware of what had happened and he argumentatively tried telling me that he could not refund anything I didn't want him to refund anything I was just making him aware of what had happened. He was very condescending very rude and his tone was so disrespectful. I asked to speak to another management person at the facility and he said he's busy with customers at the front I told him could you please put me on hold I'll wait and he said I would love to put you on hold Well I was placed on hold and after 30 minutes I hung up and I called the location back and I got the same person that said he was the manager on duty I told him I just spoke to you earlier and I was on hold for 30 minutes He goes Are you the one over the military I said yes I am and he was so rude to me and he ended up finally asking me for my phone number and he was able to tell me my name where I lived and had all my information and goes on to tell me Well I'll just put $2 back on your card and hung up slamming the phone in my ear. I have never and I mean never been treated so so rudely by anyone at any establishment that I deal with. I will only spend my money where I'm treated well and Pizza Hut in Roanoke Texas is definitely not an establishment that I will be entertaining any longer. IF YOU'RE LOOKING FOR A PLACE THAT HAS GOOD AMBIENCE AND CAPABLE MANAGEMENT THIS IS NOT THE PLACE TO GO! I WOULD NEVER EVER WANT ANYONE SPEAKING TO MY MOTHER THE WAY THAT THIS MANAGER SPOKE TO ME AND ESPECIALLY BECAUSE SHE SERVED OUR COUNTRY AND IS A US VETERAN! read more

I dined in with my family and we had an excellent experience. Our server was friendly and attentive, and it was clear the food was prepared with care. The flavors were outstanding--truly the best pizza I've had in a while. We will definitely be coming back!" read more

Been here many times over the years since it opened, glad to have a full dine-in Pizza Hut. The decor may not be the vintage look, but it's still got the vintage personality. They always have the classic rock playin' (hearing Queen atm), and the food is every bit as good as the old days. The service here has ALWAYS been fantastic, the management is doin' somethin' right. Maybe it's that the location is both great and kinda a pain to get to so it's never crowded, so that helps keep the staff upbeat. Anyway, dine-in pizza is a real under-appreciated luxury, that pizza has been reduced to a take-out/delivery item and people forgot how crucial that first 10 or so minutes from the oven it is for pizza. We don't always have the time, but it's worth making time for it once in a while. Great spot. read more

Pizza Hut - Garden salad, to offset too mucha that pizza! - Pizza Near Me - Roanoke, Texas

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This could be the best Pizzas Hut in America for the following 3 reasons: 1- It has a buffet, which automatically places it above those that do not. 2 - It also has an amazing server named Brooklyn. She easily gets the award for "Best server since the 80's." It's hard to find good service outside of a Chic-Fil-A these days, but this Pizza Hut has it all. 3 - They serve beer. Although they don't have the bad@$$ light fixtures from my childhood or the gaudy carpet, the 3 reasons above make up for the lack of nostalgia. Do yourself a favor and get your tail into a booth at this Roanoke gem ASAP! read more

Pizza Hut - Cheese pizza - Pizza Near Me - Roanoke, Texas

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Disgusting, management is unprofessional and not receptive to feedback. Would rather make excuses and pretend everything is perfect. Like everywhere, prices have gone up but items taken away. Smaller salads, no frosting on cinnamon sticks, now only offer 1 type of pasta, no dessert pizzas anymore. Pizza is inconsistently cooked with either the dough tasting old or the top of the pizza will be burnt. Service was not good due to staff turnover. read more

The air conditioning was broken so it was HOT Come here if you want to sweat a lot the food was ok and the service was great The only good things that are here are the cheese pizza and the cinnamon sticks read more

Pizza Hut - Pizza - Pizza Near Me - Roanoke, Texas

Food was great!! They mopped in our area and the mop or water they use smelled like poop or very old. Wasn't a good smell at all. read more

This location has always been very consistent with quality pizzas at the time requested. I always order for pick up and appreciate that they have a Drive Thru for that purpose. Employees are always friendly and food has always been top quality. Highly recommend. Was kind of surprised at the sign saying that they charge for parmesan cheese and peppers. read more

Pizza Hut - Roanoke Pizza Hut - Pizza Near Me - Roanoke, Texas

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Personal pan pizza is my fav. This location is very clean and has very friendly service.

Love the lunch buffet! My kids think it's so fun to pick out their own pizza, pasta, breads and dessert. Plus you get a salad of your choice and full size fountain drink. Pizza is pretty good. We all leave stuffed! read more

I don't know why this has only 3 stars!! Both times I have been there the food has been amazing!!!! It is my son's favorite place to eat. The two times that we have gone my pizza was made to my specifications and it comes out fresh and hot!!!! It is a sports bar that no one knows about!!!! Wait staff is awesome and a lot of monitors to watch sports!!! Don't miss out on this spot!!! read more

This Pizza Hut has a lunch buffet and they work hard to keep it fresh. Brooklyn the server is Amazing. She gives the best customer service. It's hard to find people who care about their jobs but Brooklyn is so good and gives everyone first class attention!! read more

Great food great service and friendly, I loving it place is clean and neat I come here or often come for lunch time I would give it 10 stars read more

Alert!!!!! Stay away! Our Christmas Eve dinner, which is traditionally pizza, was bought at this location. The sauce, I mean what sauce, there was very little on the pizzas. The toppings were sparse, and the cheese was nonexistent even with paying for extra cheese. Everything was inedible and overdone, including the bread sticks. For this, we paid forty dollars. Digornios would've been better and for less expensive. read more

This is the only Pizza Hut in the area that offered inside dining. We drove out of our way so we could eat inside. Well worth the drive. The staff was amazing. We got immediate seating and service. Joshua was our server and he was awesome. Very attentive without being intrusive. We had dinner salads to start. They were huge and really fresh. Our pizza arrived just as we were finishing the salad. Perfect timing. It was hot and had lots of cheese and sausage on it. Our toddler granddaughters loved it and they loved getting to eat at a restaurant. It was a really good experience. Kudos to them for being open. read more

Always great quality food! We've been ordering from here rather than the Pizza Hut in Justin for years, even though we live closer to Justin. This is mainly because the quality and taste always seems better here. The staff is also nice and the establishment is always clean. It's also a pro that it's located close to home depot and walmart when we're running errands! read more

Friendly staff but food is DISGUSTING. Terrible pizza, nasty salad, cheese bread & soda were okay though. $15 per person for a buffet is just too expensive for nasty food. read more

Friend of mine took me here for the lunch buffet. If you are looking to carbo-load, look no further! This buffet is DANGEROUS. It's cheap - at like around 9 bucks you get a soda with refills, a salad, and all you can eat of pizza slices, mac n cheese, breadsticks up the wazoo, etc. I actually like the Pizza Hut crust, and that's really all you're eating here; it has a good crisp bite to it - and everything here is made of the same stuff. Pizza crust, breadsticks, those mini calzone thingys - you're just eating a ton of bread. But you can't get a better value for your lunch dollar than this place! It's new, not all that large inside but clean. Servers are nice. It's a great lunch spot. read more

Pizza Hut - Storefront - Pizza Near Me - Roanoke, Texas

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I had lunch here with some co-workers on a Friday. It's been a long time since I dined in at a Pizza Hut, and it was nice on the inside. Very clean, good decor and friendly staff. We quickly busied ourselves at the very reasonably priced buffet (which includes salad brought to your table, if you so desire). The usual assortment of pizzas were in evidence, as were cheesy and marinara pasta, cheesy bread sticks and cinnamon sugar "dessert sticks". The pizza was kept fairly fresh, as there was a pretty good crowd. Flavor assortment was good, with a little something for everyone. So, why the three stars? Well, while there was nothing exactly wrong that I could put my finger on, the pizza just didn't impress as much as most of my delivery pizzas do. Red pepper flake and parmesan cheese definitely helped, but I think they needed more sauce or something. Still, it was an enjoyable meal and certainly better than that more "kid oriented" competitor (you know who I'm talking about). read more

Love the buffet on Sundays and the service is top notch with workers never stopping at serving customers.

This is the BEST pizza i have ever in my life. The waitress Sam was attentive and kind and got us everything we needed. Will definitely be coming back read more

Pizza Hut - Pizza Near Me - Roanoke, Texas

I hadn't been to pizza hut in a long time, in fact they didn't have bars. Surprise. Well i didn't get pizza, i got the wings and was pleasantly surprised. They were good and i'll definitely will be goin back. However, i did get a pizza at a different location a few days later and after i ate it i came to realize why i stopped goin to pizza hut for pizza. Friggin tasteless cardboard. Never again for the pizza but yes for the wings. read more

I've been to this Pizza Hut twice because I LOVE me some pizza and garlic knots and this particular location has dine-in which is nice instead of just delivery or the pick up option. Unfortunately the 2 times I've been here BOTH times the experience was horrible. First off there NEVER is anyone in the joint, ever. Second, the waitstaff and management or lack there of is ridiculous. No personality, no customer engagement NOTHING. I literally waited 30 minutes for a PAN PIZZA to cook, I ordered an appetizer which I had to get up and go ask the kitchen where it was because that took another 15 minutes to make. I ended up eating half the appetizer because it wasn't that good, dominoes in my opinion is way better. In the end, I finally called the so-called waitress over to the table and demanded a manager, eventually he strolled out and asked what the problem was. Very rude, told me that my food was ready and seem to get a bit upset when I said I was leaving and wasn't going to pay for my appetizer. Never offered an apology or a voucher to try again at another location...it's sad what these restaurants have come to all because of Covid-19. No one wants to engage in anyone or anything anymore, to me if you don't want my business or anyone else's and don't want to be at your job stay home and stay closed. I'll stick with my dominoes app. read more

Yes, a 5 star review. The management team here has a motivated, positive, high energy team that makes everyone feel welcome. The place is spotless and packed at the same time. All of the teammates should be proud of what the have accomplished. The vibe is the pizza place at the mall back in the 80's. Music in the background, the Olympics on several tv's...what a nice lunch! I am sure dinner is just as good. read more

Pizza Hut - a view of a counter with a beverage dispenser - Pizza Near Me - Roanoke, Texas

This Pizza Hut sucks. It won't deliver to our location which is 3.4 miles away from our house, because it's out of "their range". IE: Canyon Falls. But it's okay for us to drive 3.4 miles to pick up the pizza. Guess what? The owner of the franchise Domino's has no problem delivering to us. Your loss, Pizza Hut! You have screwed us in the past with your 'online' only orders when we visit your place to eat and charge full price. The bottom line with this place is pick up only. Nope! I hope you go out of business because of your selfishness! read more

Preordered my usual for a 5:15 delivery, but got held up at work. Called to ask them to tell driver to leave it on my porch. Got home and no pizza. Called restaurant and they apologized for the communication breakdown. Offered to remake them and make it a Togo. Picked up two large somewhat warm pizzas in soggy boxes. Obviously the same pizzas made an hour and a half ago. Not pleased. read more

This is an excellent pizza place. There's a menu where they let you create your own pizza with your own choice of toppings. I also love their delish desserts and drinks. Their waitresses were very kind and polite. This would definitely be a good place to go eat as a group. read more

Pizza Hut - Pepperoni/Pineapple Pizza - Pizza Near Me - Roanoke, Texas

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Not your typical Pizza Hut customer service, our waitress Eden was very attentive and helpful. Had such a pleasant experience eating here!

I am giving the two stars because the service. The wings and the pizza were good 4-5 stars and to be expected from Pizza Hut. I would go back to another store for that reason. The problem was with the service. I went on a date with my little girl and the brought the wrong pizza for her and it took 30 more minutes to get another. I got the feeling they were more concerned about the one who was paying and not the girl. read more

Pizza Hut has always been my ride or die pizza place, but I ordered pick-up for my birthday dinner the other week and not only did they forget part of the order, the pizza was far lower quality than I've had at other locations. Not sure if that night was just a flunk or if it's always this disappointing, though. read more

It's good pizza at a good price - and it's so much better when you eat it here. It's not gourmet pizza, it's moderately priced and better than a lot of the cardboard tasting crap. Of its ilk, I'd consider it the best and therefore it gets four stars. Place is clean and staff is great. read more

Pizza always tastes great, but the staff both in-dining and on the phone are rude and unknowledgeable. Ashley the manager is not nice, which is sad because the delivery people always are. read more

Just sat at bar for 10 minutes. No welcome or order taken. 3 waiters stood around computer talking the entire time. We made eye contact but that's the only contact made. They must being doing pretty well if they don't need bar business. I'll take my business to 1 of the other 20 pizza places in Roanoke from here on out as they don't need mine. read more

This Pizza Hut has some of the most hardworking staff and managers I've ever seen at a restaurant/fast food place. The servers always work to meet your expectations and the drivers are always ready to bring you whatever you need along with your order. Even the cooks work day and night to prepare the delicious pizza. There's never a dull moment when I'm in store, four stars so I can stay unbiased ;) read more

Hi folks, Just got back from the Lunch Pizza Buffet and wanted to comment on what I found. We all know the brand Pizza Hut and we know what to expect in terms of food. So I wont talk about the quality of the food but how my experience was. Atmosphere: The place has a sports bar feel to it as there are four monitors displaying various sports channels. The lunch crowd was decent and every time I look up someone was coming in for lunch or coming for takeout. Nice to know that a restaurant has a good set of patrons during lunch otherwise you would think twice about the place. The place looks clean and great both in side and out. The street signs in the place give it a historic feel... didn't get a chance to see if they came off the original local where the restaurant was before. I didn't get a chance to check out the restrooms but seeing how they just opened for the lunch crowd I suspect it they shouldn't have any issues. Staff: The staff was quick and friendly... I was immediately welcomed to the place and asked if I would be having the buffet. I wanted to sample their food so the buffet option was perfect for me. I was given a booth and within a minute the lady had my drink and salad to me. Nice for the lunch crowd as most folks dont have that much time for lunch. The staff had these cute t-shirst on... one said "twice as friendly" and another "twice as cute." I really like to note that they had enough people to handle the incoming lunch crowd and the food was brought out quick and fresh. The one buffet table was always full of pizza. If one plate was low on pizza they would merge it with another and bring out more. Happy customer is one that has his choice of foods at hand and not waiting. The lady made sure to come by and ask me how things are and she refilled my soda and took away my empty plates. When the time came for the bill she was prompt and friendly. Keep in mind she was juggle multiple tables at once and so she was always moving but always friendly. Food: The food was fresh for the lunch crowd and I sampled both thier thin and regular crust pizzas. Its Pizza Hut so it was what I expected... not Great but not bad. It wasn't too greasy or to messy and the toppings stayed on as it should. The salad isn't a buffet but thats ok with me as I came for the pizza. One plate of salad is more then fine with me and the ranch on the side allowed me to dip my breadsticks and crust in the dressing for added flavor. I liked the pasta buffet... it was slightly browned on top so it had the nice baked taste to it. As for desert well I wanted to try it but was too full and the added sweet wont help me weight lost goals. They did have something like pizza rolls... but those seem more like breadsticks with filled crust... I dipped those as well not too bad. Conclusion: I give this place a 4 star as they met all my expectations... why not 5? well this is pizza hut and you get what you paid for. The food is on par with the cost. read more

If you get delivery..Tyler is the best pizza delivery driver around. He consistently delivers the pizza as if it just came out of the oven, and it is very tasty. read more

Hey Pizza Hut. Put some cheese on your Pizza. You know, like your commercials show. Not so thin I can see crust through out the entire surface. Also, if your kitchen staff needs to use the F word, tell them to keep it down. Literally was expecting better quality but left disappointed. Good commercials, so so pizza. read more

I'm a small town country girl that grew up eating Pizza Hut. By far my favorite Pizza Hut here, always hot and fresh..

If we are doing "the Hut" we usually get it from the Pizza Hut on 407 Argyle. (Lantana). I wish I hadn't been lazy and had driven the extra twenty miles or whatever. We went to Roanoke and the customer service was awful and when I got the pizza home. Omg. I had ordered it early, to be ready at 7:30 pm. They must have cooked it right after I ordered it and had it sitting all afternoon. It was awful. I will not be going there again, regardless of how far I have to drive for other pizza. It was awful, dried out, no flavor and tasted stale. read more