Waited 1.5 hrs for our pizza delivery. Manager was very rude. Last time ever! I just don't understand how a manager has zero customer service sk read more

Excellent customer service, no waiting to order pizza. Order took a short time to cook and do you live in my table..Leah, my waitress was very personable. read more

Pizza Hut - You made me so delicious I started before I took the picture.. it is a meat lovers melt... - A partially eaten pizza slice with a crispy crust and toppings, served with marinara sauce in a small cup inside a pizza box. - Pizza Near Me - Payson, Arizona

Server was picking through the lettuce with her hands at the salad bar and scrapping sunflower seeds off the bar into the sunflower seed container for public use!!!! Disgusting!! Women's bathroom was a mess, no towels and employees standing around doing nothing. read more

Buffet was fresh and service was impeccable. The restaurant was clean and staff was friendly and attentive read more

I am sure the pizza is good but the service was absolutely horrible. I called to make a change to my order after having call for an hour. Finally, somebody answered screamed at me that they were so busy and I needed to call back in 30 minutes, even though my delivery was in 30 minutes. I actually went to the store and nobody in the store completely rude would not go here based off customer service. I will say the manager Jeremy was nice, but I didn't feel heard or like anything was going to be done. I will be treated the same way. read more

Sunday we went to the pizza buffet at Pizza Hut. The prices were extremely reasonable at about $10.00 per person. Far less than any other restaurants in the area! At that price it included all you can eat salad bar, pizza and pasta buffet and a dessert pizza!!! This isn't 5 star dining, so don't expect that, however, the service was better than ANY restaurant that I've been to in Payson in the last 5 years!!! It's open seating, so you get families, friends and couples!!! Overall, it's a 10 in my book! read more

Man I can't even begin to explain how amazing it was coming into this Pizza Hut, I know but no the level of customer service you receive here is unbelievable! We came in because we couldn't decide were to eat on our way home from camping, we turned into the parking lot to turn around and my wife said Pizza Hut jokingly and I said yeah she looked at me shocked and was like for real and man from the minute we walked in we knew we made the right choice! They make everything fresh for us the waitress joked about how kids could run around that they were super family friendly just amazing! Were definitely adding this Pizza Hut to our future stops! read more

Pizza Hut - Empty pizza and pasta plates, drinks, and condiments on a restaurant table, with a child and an adult visible. - Pizza Near Me - Payson, Arizona

Been wanting to eat at this Pizza Hut for years now but Very disappointed with the customer service at this Pizza Hut. The staff showed no interest in helping, and it felt like customers weren't a priority at all. read more

Ordered a carry out order for $48+tip. Final charge that posted on my account ended up being $70 after they incorrectly entered the tip. I don't mind a mistake. But every time I call in to try to make it right, I get connected with a Pizza Hut Rep not at the location. When they try to connect me through to the location, no one picks up. I got through once and they've told me I'd have to come in to get the cash back. But I live in Phoenix and would spend more to get there than I would receive back. They said they'd get my address and mail it back to me once a manager was there. I haven't heard back. read more

This place reminds me from the 90's. Back in the 1990 pizza Hot looked just like this place in Garden Grove California, the only thing missing is the Attary electric games, this place brings lots of memories, life is moving to fast and it's to precious enjoy every moment. Life is short and tomorrow might not be our day so appreciate and be thankful for God is in control You all be safe GBY read more

Pizza Hut. The holy grail of pizza. The pizza and pasta is fantastic here, with the gooey cheese and the rich sauce, it's like being on Cloud 9. The inside is a bit like the pictures you see of how Pizza Hut was in the 90s. You got the buffet, the classic red cups and lights, and the booths. On top of that, the service is great. Whether you are ordering in-person or online, they always give to you in under 10-15 minutes! This Pizza Hut will give anyone the feeling on their stomach they are missing! In fact, my stomach is growling from this review! read more

So happy to see the lunch buffet with pizza and salad bar is open! Staff is friendly and restaurant clean!

Love Pizza Hut. Pizza Hut is our favorite pizza. We normally get pepperoni, mushroom and Italian sausage on thin crust

Every time I come to this Pizza Hut I'm surprised but not in a good way. It's like they do everything different and my pizza is drastically different every time I eat there it's weird leaves me speechless actually. The first time I went my crust is made out of like a loaf of bread in my most recent time it had a Asian style food vibe it's very odd. I don't know how I can order two pizzas and have them be 100% different. It's not bad it's just weird it's offputting it's uncomfortable it's quirky. Pizza seems to have a different personality every time I go it's like this Pizza Hut is suffering or cultural identity crisis where it has no clue where or what it wants to be read more

Pizza Hut - a slice of pizza in a box - Pizza Near Me - Payson, Arizona

Convenient, fast and friendly. Pan pizza is my favorite. Good specials and curbside pickup is available. read more

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Good pizza and quick pick up. U can't go wrong with it! Consistently good and quality ingredients

I've been a Pizza Hut fan off and on for years. Not all Pizza Huts are the same and this one is THE BEST. The pandemic was hard on a lot of food establishments however the quality and friendliness of this Pizza Hut shines. We've been their loyal customers for 2 years - try the other Pizza places but they just don't measure up. read more

Best Pizza Hut ever. I'm in Payson for work again this week, and my co workers and I ordered pizza for the second time. The first time, we ordered two pizzas, breadsticks, and some waters. The driver didn't bring the breadsticks so my coworker ran out after her and she returned quickly with them. A plus - plates, crushed red pepper and Parmesan cheese were included. I drove up through the snowy mountains this afternoon and we ordered pizza and pasta tonight. The driver again brought plates, napkins, peppers, parm cheese, and forks. Some locations allow ordering them through the app, but since this one doesn't, I appreciate the initiative to satisfy the customer. Great service!! read more

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Tried to order online and it said they are not accepting online orders at this time. Tried calling and the line was busy for a half hour. Drove by and saw that they are open, two employees standing out back doing nothing. Tried calling again, this time it rang, but I was immediately put on hold and left there. No one ever came on the line. read more

Very unhappy with this order. The pizza was undercooked. The wings were soggy and we paid $51 for 2 items. Pizza and wings...wow! Extremely . I live here in Payson and this was a bad experience. Again. I have not commented on my past experience but this broke the camel's back. Had to put 1 star to get this posted but it doesn't deserve it. read more

They used to be good but the quality has gone down hill tremendously. Pizza has been dry (barely any sauce), orders have been incomplete or incorrect. read more

Be prepared to wait an extremely unreasonable amount of time despite once placing the order the manager saying he is literally starting it right now. read more

I ordered thin and crispy with extra cheese and red onion. The cheese is almost nonexistent. The onion was applied as sparsely as humanly possible. Pizza Hut has gone downhill never to climb again. read more

Pizza hut isn't my favorite restaurant, but my fam loves it and we had a big day in Payson so we went in ... dirty, exhausted and frazzled still looking at a 90 minute drive back to Phx. I was so tired I do not remember the name of our server, but she was very very personable and professional. The place wasn't packed as the rodeo hadn't let out just yet so we had a few mins to chat while we waited for the pizziolos to get things done. The pizzas were very well made and beautifully salty, perfectly balanced after such a long day. (We started on the road before 4 am and this was after 8pm and all day fixing plumbing and framing issues. I got a friendly warning that the rodeo would be letting out soon, so we skeddadled on the 87 south and missed the insanity. Before we left however, the server made me a fresh pot of wonderfully strong coffee to get me home safely. That made a difference. Thank you. read more

Last Friday I ordered a pizza from them. They said it would be delivered in 30 minutes. I called them at least 30 times when they never answered the phone. We never got a call back with an explanation. We went to bed hungry after huge frustration of them not answering the 30 calls. I called them tonight and they blew off my complaints like they were nothing. I got news for you to all businesses everywhere: It is WAY past COVID and we will make better pizzas than you ever can. I worked for a year at the best pizza parlor in southern California and can not only beat Pizza Hut's non customer service I can obliterate their attempt at making pizza in a small town. read more

Waited on hold 3 different times for over 20 minutes at 9:50pm. Decided I would drive over there to order. 10:20pm now. All the lights are off and I see a kid in the back basically skipping work lol. He drives a maroon Subaru cross over. I saw the bad reviews but was optimistic. Turns out they are right lol. read more

We called in an order this afternoon for a Meaty P'Zone and an order of Quepapas. wow! They were good! The crust on the P zone was flaky and crisp. I had never tried the Quepapas before and they were a real treat, with ranch! We got our order in a very short period of time and it was delivered to the car by a friendly and courteous young man. We really just wanted to say that we had a great experience at Pizza Hut Payson! Great job guys! Oh, Forgot to mention, we also had the Hersheys triple chocolate brownie... Absolutely decadent and served hot and gooey, with melted chocolate everywhere! read more

Ordered delivery for 2 medium pizzas, the 2 good things about this was I thought delivery time was rather quick and as for the toppings on the pizza they did a good job at loading it on..that being said I have to say that was the most blend tasteless restaurant pizza I've had. No flavor in the cheese or sauce. The crust had zero flavor. Reminded me of the cheap pizza dough you buy in the grocery store. I usually get thin crust or if I get normal crust I eat it first because it's crispy and flavorful..the crust was awful. Also we got a 50/50 pizza with different toppings and one side was so much smaller then the other as far as the slices go. Defiantly wasn't cut down the middle. I've had delicious pizza in this surrounding area so defiantly don't think we will be ordering again from here, even for the price we paid I'd rather pay a couple dollars more and get a flavorful pizza I'm gonna enjoy. read more

Just got our food finally. The employee had a loose mask and was wearing no gloves, meanwhile a group of other employees were standing around doing nothing or on their phones. As someone who works in fast food this was very frustrating to see when 7 customers are waiting for their food. Food was good as most pizza huts, so that's a plus. read more

Had terrific expedited service by a friendly and pleasant server I believe named Kate. She was very attentive and kept drinks refilled. The food was all delicious even though we had a very particular order, she nailed it! Thanks Kate you're dope and will make me want to drop by Pizza Hut next time we are in payson. read more

ordered our pizza and wings through Ashley she was awesome got our order perfect The regular wings that came with the dinner were good with no sauce but the ones that we ordered on the side with sauce were terrible they were way too salty we called Ashley and she took care of it definitely go in there and ask for Ashley when you do Ashley needs a raise Thank you Ashley from the girls Jackie and the girls read more

I was so surprised when I walked in to this Pizza Hut! It was clean and the employees very pleasant! We had called ahead for dine in and our food was hot and fresh when we arrived. We ordered Hawaiian and cheese bread, the pizza had a great amount of pineapple (too many pizzas I have eaten with scant pineapple!) It was very refreshing being in a Pizza Hut where an employee waited on us for drinks and extras. We were the only ones in the Restuarant at 6:30 on a Sunday. The place was very clean and in order. We enjoyed a quiet dinner watching baseball with our three boys. The restrooms were dated and could use some love but over all I am so glad I stopped in. It reminded me of my childhood memories of Pizza Hut! Friendly staff and excellent food! read more

We like Pizza Hut and order it in Payson and Gilbert. We were in a rush to order this evening in Gilbert and then got a call from the delivery driver saying that he was outside...in Payson. I was confused for a minute but he explained that I must have selected the wrong store and he assured me I wouldn't be billed. Payson Pizza Hut will always get our business from now on!! read more

I've gotten dozens of well made delicious pizzas from pizza hut in Payson,Az. until today. Who ever made my pizza on Feb 11 skimped on the sauce and toppings ! I hope that person NEVER makes another of my pizzas. Marc Anthony-Star Valley read more

Who hires the people here? Jesus Christ In the last 5 years I can only name 1 decent server.. half are worthless peons I wouldn't trust on the fryer at mcdonalds.. terrible service. Waiter kept messing order up..told him to write it down but he insisted he could remember. The worst Pizza Hut I have ever been to. Like I said only decent person employed here is the blonde working days..think we all know who that is. Wish i could give zeros stars but you have to have at least one . read more

Very disappointed after ordering a pepperoni pizza there last week. It was overcooked, the crust was like toast and lacked cheese. Won't be back! read more

Gross! Delivery driver walked in and started cutting a pizza without washing hands.. Seriously do we even have a health inspector in this town. read more

While visiting from out of town, we ordered delivery from this location to our hotel. When the food arrived they were missing half of our order (including what I ordered specifically for my youngest daughter). Additionally, the delivery driver was exceptionally rude. On the pizza that was delivered, they were obviously careless as stray toppings had to be removed. I ended up running to the convenience store to get food for my daughter and drinks for us as that was part of the order not delivered. There was no way I was waiting an extra 45 minutes for them to fix their mistake. read more

We were traveling with a large group of kids and they really took care of us. The pizza was great, the staff were amazing! Cheri really took care of us. Thank you! AMAZING! read more

Love this Pizza Hut. Reminds me of the old style ones we used to go to as a kid. Great service and fast and friendly.