Service is very good staff 10 out of 10 pizza was bomb.com very recommended will not regret stopping by and trying out the pizza they also have an arcade if you have kids and beer for adults read more

This place is always our go to while in Payson for pizza. The specials are what we like we recently got a Salad, drink and slice of pizza As always the pizza is delicious but the salad bar was a fun throwback to salad bars. We had a wonderful salad and everything was fresh. On top of that I was absolutely blown away by watching them clean all the shakers individually. I am a fussy person I admit but that alone was 5 star review. read more

Guys!! You need to check this place out! Family of four ordered two large pizzas, the kids ordered a half- half, chicken Alfredo and the other half was pesto. One of our kids is super picky when it comes to eating, but he absolutely loved the chicken Alfredo. Husband and I ordered the supreme style pizza and were not disappointed. The dough was perfectly seasoned, and the pizza was cooked to perfection with so much toppings! We also ordered 24 bone in garlic Parmesan wings! If you don't like pizza, definitely check out the wings. They were amazing!! The entire staff was friendly and very accommodating. The food came out faster than we thought it would and the resultant was clean and inviting with plenty of seating. read more

I just wanted to take the time to compliment the manager Jake and his crew. They went above and beyond for my family! We've been coming here for years. We drive all the way up to Payson from Mesa just to eat at the pizza factory. Their pizza is outstanding! We will definitely be back. Thanks again! read more

We got our pizza Togo but I really enjoyed the crust it was soft, but crunchy, toppings were fresh almost felt like if you made a personal pizza at home but better! Server was super nice helped us pick what we wanted. I wasn't crazy about the Alfredo but my mom really liked it! read more

I got the meat lovers pizza for my first time at Pizza Factory. I get a meat lovers down in the valley and wanted to see how they compare. It had a ginormous amount of toppings, which I loved. Only thing was it must not have enough cheese to keep the meat attached. Every slice I took , all of the toppings fell off. Very tasty and will get pizza from them again. read more

Out of the Valley to escape the heat. We wanted some good small town food, and we won on this one. GenX here. And this is the pizza of my youth. The crust is thin in the middle and soft, doughy crust around the edges. We got a medium pepperoni and sausage with extra cheese, and shared a Caesar salad. There was more than enough food and it was all delicious. The pizza sauce was as it The Lort intended: No freaking sugar or corn syrup. We were filled with 80's nostalgia. Mmmmm Friday Night Pizza and Dr Pepper. read more

Pizza Factory - Medium pepperoni and sausage with extra cheese & one Ceasar salad- absolutely delicious. - Pizza Near Me - Payson, Arizona

The Pizza is amazing, fresh ingredients, and the food looks like it was made with love.

Stayed in Payson for a few days to cool off and enjoy some new hiking adventures. 1st night decided on pizza and came across Pizza Factory. We walked in ordered for takeout. I think their pizza is overpriced. We ordered 2 small pizzas off the menu and order was $41 and some change. The pizza sauce is ok not too sweet - - pizza crust is good. A little chew to it which I like and a puffy crust. Not too thin and not too thick. The crust was a bit much on the Hawaiian taking up half of each slice. 1. All meat: pizza did have a lot of toppings as witnessed in the pic could have used a little more cheese it was a bit sparse. By the time we got to the house half the toppings fell off and while trying to eat it. Cheese is like the glue that holds the toppings together. The dogs were having a field day! 2. Hawaiian: it was good pizza and toppings were proportionate to the size. The crust took up half of each slice. They did have a few family specials which I wish I had seen prior to ordering that included more food for less money - so that might be the way to go. If I was visiting Payson again and wanted pizza I would probably order from here again as I didn't see any other pizza places read more

See all

I would normally give this three maybe four stars but I was so upset about my pizza yesterday. I asked for mustard and marinara sauce on the pizza. I was thinking they would blend it or swirl it and it wouldn't be in an extreme amount of either. I asked for chicken and bacon and mushrooms on the entire pizza and yellow peppers on half. We took it home and I pulled off my slice of pizza from closest to my son's half, and that piece was fine, but every other piece of mine had mustard oozing out of it. Let me tell you it is a disgusting thing to have a mouthful of mustard and that's what my entire rest of the half of the pizza tasted like. I think I'm over my mustard sauce on pizza phase was disgusting. I ended up throwing away half of the pizza.. And $36 for my son to eat a few slices of pizza is a little on the pricey side! read more

Pizza Factory - Pizza Near Me - Payson, Arizona

Fresh, delicious and yummy! I definitely recommend! I would definitely recommend this place for anyone that wants a great pizza in Payson! read more

Pizza Factory - Ham, pepperoni and olive! Fresh ingredients and very delicious! - Pizza Near Me - Payson, Arizona

Just ordered one slice of pizza and 10 wings still waiting probably till this day don't come eat here if you never want to get your food

Stopped in after a long road trip and seated ourselves and ordered quickly. Clean interior and quite a few people for a Friday night coming in and out for pickups, you can tell they stay busy. Portions were good and the food was served hot, a little on the spendier side for a pizza place so that's the reason for 4 stars. We spent $60-70 for 2 kids and 2 adults and we got 4 different dishes (one was a salad and one a mini pizza). But my kids loved it and we loved it and reminded me of my younger days going to the Pizza Factory in California. read more

See all

We ordered delivery for the first time and was pleasantly surprised. The quality of food and the taste was amazing. I would highly recommend. read more

See all

Best pizza in town. This is our favorite place to get pizza. They are always so good.

The pizza is good but there sauce doesn't compete with Spinatos in the valley. Better then pizza Hut or Dominos though. I'm Payson this is my pizza place. read more

Friendly happy staff! Very clean and super inviting! Incredible service! With that said the food was out of this world! We hiked Horton Creek (8 miles) and were starving! The Garlic Bread for an appetizer AMAZING! And the pizza masterly made! Highly recommended! Forgot to take a picture we were so hungry! read more

Best Pizza I've ever had! Awesome friendly staff. Up here from Phoenix passing through. Nothing back home comes close! - Gonzo read more

Tried to get a job here 3-4 times. The owners kept making excuses like, "oh, our space is too small" I worked at a Dominos where you had to turn sideways if you were passing by the cooler when someone else was. Their kitchen is very spacious. Then the last time, the owner actually said out loud, "we don't hire older people." Isn't that illegal? Also, their pizza is as good as any other but more pricey. read more

We got 10 Parmesan Wings and an All Meat pizza. The wings were great. The pizza wasn't bad. It just felt like they put so much meat that everything fell off when you tried to get a slice since it wasn't held down with enough cheese. It was a total of $50.48 not bad at all the real kicker is when we asked for ranch.. We were charged 50 cents per ranch. You'd think someone that is spending 50.48 not including there tip that we'd be spared a few ranches.. again not bad, we'd go back again. The customer service was great. read more

Sucked!!! Think they buy their pasta by the case for .99 cents Just wanted spaghetti aloil !! There's nothing complicated about it .. It floting in massive amounts of oil ??? What a disgusting disappointment read more

Best tasting pizza. Good service. A little pricey. Good place for taking the family.

Visiting Payson for the weekend and got me a pizza pie. Probably top 5 pizzas I've had. Not a crazy pizza connoisseur but really liked it enough to leave a review read more

The food was amazing, excellent quality. Great price Good service Large portions. I look forward to coming back read more

Pizza was good wings were honestly the worst wings I've ever had. They were just slimy. I got mushrooms bacon pizza rate it 7/10 the sweet habanero wings 2/10 flavor was good texture was unsettling. Need Crispier wings read more

Pizza was fresh and delicious with the right amount of sauce and cheese. Good service and a clean restaurant with a comfortable atmosphere. Great experience. read more

Pizza Factory - The pizza box we used to take home the extra pizza. - Pizza Near Me - Payson, Arizona

I brought a group of 10 at lunch time. I ordered a few different specials, so we had 3 xl pizzas and some bread sticks. And we took almost 2 pizzas home. I had a small dinner salad. It was so crispy and fresh with really yummy cheese! read more

Pizza Factory - Pizza Near Me - Payson, Arizona

I wish I could agree with the other reviews, took my two grandsons and they ordered a large half cheese and half pepperoni. With one drink it came to 32 dollars and change. There are no servers, yet they wanted a gratuity before you get your food. The pizza was brought to the table and when the kids went to eat it, it was so greasy and limp. It was not good, pepperoni was thrown all over the place. I don't think when it's self serve they should ask for a tip before you get your food. So disappointing! read more

I was up at Tonto Rim Camp and the staff highly recommended we get food from the Pizza Factory. Their menu has lots of great pizza, sandwich and salad options. Online ordering was simple and straight forward. The food was waiting for me when I got their. The staff was friendly and they seem to employ a lot of local youth. There were lots of people dining in and getting take out, which is a good sign. We got pizzas, sandwiches and salads and they were all delicious. Gotta love supporting local businesses. read more

Good pizza and salad bar, service was fast and friendly. Games for the kids, and nice room for parties.

Great quality food & great value for families. The staff is attentive and makes sure you get what you need. The arcade area makes it a great place to hang as a family! We love that there is also a large television in the seating area that we can catch all the important games while eating delicious pizza together. read more

I give this place a 5 star for the quality of food you get for the price. We fed a family of 4 (4 pizza slices, salad, 4 drinks) for $26! That's awesome! The food was good, service was super friendly, and there's plenty of seating despite looking small from the outside. There's also video games available to keep kids busy. We will be back for sure! read more

Not happy with their pizza! Its not cheap and it made me sick. Never again! We should of gone to Old Country Inn like always.

We stopped off at the Pizza Factory on our way back to the valley. My wife and I shared a large garden salad (their salad bar is closed due to COVID-19) and a delicious Veggie Pizza. We swapped out the onion for spinach and they happily made the change. The pizza was phenomenal! The crust was soft and flavorful and the sauce was tasty, among the best I have ever had. The manager was friendly and the overall experience was delightful! read more

Pizza Factory - Veggie - Pizza Near Me - Payson, Arizona

Beware - if you have a coupon pack from Payson HS that gives you one free medium one topping pizza with the purchase of an equal or greater value medium pizza, don't rely on any employee's word that if you order two 2 topping pizzas you can simply pay for the extra topping on the free one topping pizza. I was told that I could as long as I brought the coupon. Much to my dismay, when I arrived to pay I was told that they wouldn't honor what I was told and was charged $44 for 2 medium two topping pizzas. If I was a jerk I would've told them to keep the extra pizza that I didn't really need anyway. Instead, I paid for it but will not order from Pizza Factory again. For a small business to pull this bait n switch is beyond what I thought was possible. Shame on you, Pizza Factory. read more

Good pizza and breadsticks. We had the Pizza Factory Special and it was delicious. We ordered for pick up so not sure what it's like to eat inside. read more

The inside of the restaurant was very dirty. Dirt and crumbs on table tops and all over the floor. Went to the counter to order. Ordering was simple and least problematic experience at this Pizza Factory. Sat down and waited for our food. While waiting, we felt extremely uncomfortable. Everyone working here kept staring at us. It was quite obvious that we were not the locals and we were definitely from out of the area, but my gosh with the staring....it was unnerving. Got our food and it was a complete mess to eat. Last time we had a pizza bread from Pizza Factory, it was easy to eat a didn't have sauce dripping off the sides. This pizza bread had so much sauce, it was oozing right off the sides of the bread and all over your hand while you were trying to eat it. There was also an excessive amount of cheese all over the top. One of us ordered a salad to go with the pizza and the dressing cup fell right off the side of the plate - it landed on the tabletop and all over the floor. We had to get napkins and clean up the mess and not a single Pizza Factory employee offered any help! The salad didn't look appetizing at all - had big chunks of brown lettuce - yuck! The whole ordeal was definitely not up to Pizza Factory standards. The best part of of the experience was leaving. I would never recommend this location to anyone. I see where the owner gets on here and leaves comments trying to rationalize poor experiences. We personally know the guy who started the Pizza Factory franchise, so they can comment all they want, but this was a completely unacceptable experience and a complete embarrassment to the Pizza Factory. read more

See all

Great pizza!!!! Good people,clean place!!!We will return!! Tried in California and fell in love with it. Best pizza in town, on my opinion. read more

We were up in the Payson area for the day, before heading home we wanted to grab a nice dinner. This place didn't really qualify as nice. We almost turned around and walked out, but didn't. You order from the counter and then they bring you your food. The staff was mostly younger kids; some were friendly, some not so much. The food was pretty good, but the customers eating there were there were really bad. We were horrified to witness a teenage kid urinate himself at their table. This isn't entirely this establishment's fault, but it does contribute to the overall experience. I would suggest ordering to-go if possible. Seems like the majority of people do that. read more

Pizza Factory - Pizza Near Me - Payson, Arizona

See all

Every time we stop by Payson to have a mini vacation in our cabin, we would go to this place and the pizza was amazing. They were generous with cheese and anything that you wanted to top your pizza with however it all has changed, it makes me very sad to say this. I understand the price of everything has gone up, obviously they have to charge you more for pizza, what I don't understand is why charge more and yet put very little cheese, ton of tomato paste instead of sweet tomato sauce that is for pizza particularly? It gave me such heartburn dad I had to take lots of anti-acid and sleep on the couch (sitting) so that passage from tomato paste wouldn't wake me up. Very disappointing because it was our favorite place to go for pizza. All I am saying is that when you up the price because the price of everything has gone up, at least deliver the same quality you used to do before. Read your response, wish all due respect we paid $28. Had to pay extra almost $5 for two sprite bottles. And our pizza had barely any cheese on it. You can say or claim anything but when a customer that was pretty happy before and gives you a feed back that your product has declined, it will be helpful as a business owner to take it into consideration and not false statements. I know the difference of pizza sauce and tomato paste! read more