Bullshit. The app said 7:14 and now they're telling me 7:45. All the systems are there to assess the actual wait time, so either the system is broken or they intentionally lie. I think it's the lying, so a long wait won't drive you away. read more

Great value Pizza Hut is offering during its marketing promo. $12 for 10 toppings. The crust was crispy, flaky, and buttery. The toppings were fresh from the meaty beef, the snap of the banana peppers, the request I had for olives on 1 side, the onions, Alfredo sauce, and I almost debate this location added extra cheese which was really nice. Over all great pie. read more

Pizza Hut - Great value $12 for 10 toppings. - Pizza Near Me - Hutto, Texas

My wife ordered pizza and brownies for dinner. Upon arriving home I opened the pizza box. To my amazement there was a baby roach crawling airing inside the box of pizza. I killed it and showed my wife. For me personally I just went back to warm up my spices off pizza. Again in utter astonishment there were three more baby ghetto roaches. At which time my wife threw the pizza outside on the trash. I then contacted the store manager at 143 exchange Blvd. Upon notifying the manager of said incident she said that it couldn't have been from her store cause they go through all the boxes on a daily basis. I told her that we do not have roaches in our house or ever have. She then stated that it was probably my wife's vehicle or somewhere on our end. And offered $11.99 credit for the price of the pizza. Tax not included, but we paid taxes upon purchase. The audacity she had to make the assumption that it was my wife's vehicle or house was preposterous and disrespectful. We were to say the least offended and will never order from this location again. And I strongly encourage anyone who orders from this location to check all the boxes your food odd inside of. Bring that there are baby roaches indicate that they are being laid inside of the boxes and hatching in the perforated sections of the boxes. Thanks and happy holidays to all. read more

Pizza Hut - Receipt - Pizza Near Me - Hutto, Texas

I ordered 1 PIZZA , at 7:30pm it's currently 9:40pm and they still don't have my pizza. Absolutely will never order here again. read more

Pizza Hut - Proof - Pizza Near Me - Hutto, Texas

Hubby and I wanted to get a pizza from a "throwback" pizza place in Hutto and due to the reviews of delivery and ordering online on this platform we decided to go into the store to order and we had a good experience! There was 2 younger girls in there working their butts off and were very friendly and helpful. They got our order in right away and we only had to wait 10-15 minutes before we had a fresh and hot pizza. It was perfectly cooked and had a generous amount of toppings. No complaints about taste or quality. It was super hot in the building due to the ovens and the early July TX temps. I hope they upped the air for the employees. The pizzas are average size, but more expensive than other options in the area so it won't be a regular spot for us. read more

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Four stars for dinner tonight! I received a promo via email and my mom has been craving pan pizza from Pizza Hut so I thought it was good timing. This was my first take out food for the New Year. I placed an order for carry out via online. It was quick and simple. Added some wings since I haven't tried the WingStreet wings. The order was scheduled to be ready in 15minutes. I arrived a few minutes early and my order was already done. When I walked in it was quiet. Everyone in there was busy. Somebody came out to greet me and I paid for my order. They showed me each item to be sure I looked at everything and that it was correct. I noticed they place orders in a warmer until pick up. That's a great idea! I'm used to another chain just placing them on a shelf/rack. My mom enjoyed her pan pizza. I was ready to try the wings. The garlic Parmesan wings were better than expected. It's not a dry rub. It's a wet sauce. Tasty. The buffalo burnin hot wings were spicy and had good flavor. Sorry for the lack of pics as we devoured everything. Pizza Hut now offers a rewards program where you earn points towards free breadsticks or pizza. You earn 2 points for every $1 you spend. They have birthday offers and game day deals when your favorite team plays. read more

Pizza Hut - WingStreet signs on the counter - Pizza Near Me - Hutto, Texas

Ordered Aug 9 special large pizzas got meat lovers pan and chicken creamy garlic hand tossed ready, hot and correct when I arrived even tho online said 15 minutes. Saved $14.99 with the deal. Will order again as I have free bread sticks on my account and cannot use with deal. Had to order online because app not working on phone (json error already reported). read more

I hadn't ordered a Pizza Hut pizza in years. Last night I made the mistake of ordering one for delivery. It arrived on time, but it was a limp, slimy mess. Never again pizza hut.Not read more

Pizza Hut totally sucks!! The call center person could barely speak english. She did not even send my order to the correct location. My son went to pick it up and it was not there. I will never order from them again. read more

Not sure why this location has gotten so few stars. I've been coming here for a couple years now and have ordered several different types of pizzas as well as the pasta and it's always consistent. Pizza hut isn't a five-star restaurant so I don't understand what to expectation would be. Maybe it's the delivery. I always pick my orders up since I live close and I'm frugal when possible. The in-store service is always good. The cashiers are always polite, usually younger folks. And I'm always in and out within 5 minutes. The one time I did have a problem with my order they fixed it immediately with no issues. For being exactly what I expect from Pizza Hut, I recommend. Not to mention a free pizza every few orders. Come on. read more

Just picked up a carry out pizza the folks working there right now did a good job. Tasty pizza.

Ordered cheese sticks and the pepperoni melt. Both times they have been overcooked. Had ordered the second time because they gave me a credit for them being over cooked. They know the food is over cooked and they still send it out. - called and spoke with the manager and she stated she personally made my order. I'm sorry but this not what they should look like. read more

Pizza Hut - a pizza in a cardboard box - Pizza Near Me - Hutto, Texas

Ordered pizza for delivery. It took an hour and a half on a Wednesday night. The pizza arrived 30 minutes after promised, cold and not even cut!! Called the restaurant and the person who answered was annoyed and hung up on me. Don't waste your money. read more

Not a good experience. Ordered a thin crust, light pep and light burger with EXTRA CHEESE. Received a over cooked extremely DRY pizza. Had them remake and it came back better than the first one but still not a good pizza. Unfortunately, I will not return to this location. read more

Pizza Hut - DRY and Overcooked - Pizza Near Me - Hutto, Texas

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Called in a order for delivery they told me they couldn't do it so I said pick up and they took my order and got my phone number to call my information and everything go there 15 minutes later to pick it up and they don't even have my order put in the system I get there talk to the dude in the front said there was no order so I told him I did not want it will end up going back in because my daughter really wanted to pizza and the dude said sorry that he would give me a discount give him 15 more minutes to get the order put in I go in to pick it up did not even give me the discount and when I went to pick up the do that gave me the pizza through the drive-through had the same voice of the dude I took my order over the phone I know for a fact they took my order but did not want to fulfil it. Terrible first experience! read more

By far continuously the worse place to in Hutto to order from or deal with. We ordered online at 8:20, at 10:05 got a message that the order had been "modified or cancelled".  I had been calling since their delivery time said 30-40 mins but nobody ever picked up. We did receive multiple text saying DoorDash was going to deliver at 10:10. Not to mention from reviews online the stores don't give the door dash the tip you provided. This has happened time and time again at this location - the worse management, horrible staff. Not sure if its only this location or all but this is corrupt business practice. read more

Horrible dry burnt pizza!! Pizza Hut used to be some of the best pizza in town. It's so sad

I usually love Pizza Hut, especially their stuffed crust, but this location suprised me in a bad way. I walked into facility that was short staffed with a pair of grumpy employees that wore their emotions on their sleeve. I paid for my pizza and was able to make light conversation with the grumpy cashier, so hopefully I left him in a slightly better mood than I found him. When I got home, I found the MOST pathetic pie that I have ever bought. There was almost NO cheese on it, and it just looked sad. I'll be sticking with Domino's from now on. I'll post a picture as well. read more

Pizza Hut - Pizza Near Me - Hutto, Texas

I don't like to complain much, but new to Hutto & second time ordering from this Pizza Hut, I placed my order through the app but then after check said it was a 2hr delivery, so I figured they were busy & called asked them how long for pick up which turned to be only 30mins, that's not issue for me as I understand things happen & sometimes you become short staffed. But what was disappointing was that I came home with my 2 stuffed crust pizzas & cheese bread & opened up the cheese pizza and literally there was a huge hole as if most of 2 slices of pizza were completely gone & to know that an employee sliced it & boxed it like that was pretty disappointing & the other pizza someone sliced it up sooo much half the pizza was tiny slices the other large & then I had to cut up the cheese bread myself. I called & the lady who answered said she would let a manager know & they would refund me for that pizza but wouldn't be until later because they were busy. It's annoying to say the least but I hope they aren't so busy they forget cuz I will be calling back. read more

Pizza Hut - How the cheese stuffed crust looked as soon as I opened it. I've had bad pizza but Never have a received a pizza like this. - Pizza Near Me - Hutto, Texas

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Terrible service.doesn't answer there phone. Took 2 hrs for pizza to arrive. Phone call dropped aft 30 mins on cal with them.

Not sure why this location has a low rating, must be irrational folks. Of course all businesses have off days or even weeks. We are human and its just food. But I have never ever had a problem in all the time they have been here since day one. I met the current mgr, Grady, who was extremly nice and had plenty common since. He cares about his job! read more

Holy SHIT! Tonites dinner sucked. Felix - Eric - "girl that answers". And, I rarely give bad reviews, man. This was THE worst pizza experience ever, BUT for what it's worth, manager Felix tried very hard & for that, the owner of this store needs to commend him and get his store in order. First & foremost. The pizza sucks. Really. After eating a few pieces of each of the 3 ordered, idk who chooses to eat this chain. I was SO glad we ordered 2 orders of wings. At least we ate. So on pizza alone, they earn a 1. I swear they use a nasty marinara as the pizza sauce. Worst flavor ever. If seriously rather have a Totinos. Or CiCis. On presentation, they get a booty rating too. Just on principal man. SO. Aside from that. I call the PV location only to be told the Hutto location is the right store. Cool. Call Hutto. It takes an act of Congress to get these fkers on the phone. (Proven as well later by driver- Eric!) I finally get thru & the girl, she has NO NEED to be fielding calls. Period! I'm sorry, but give that young woman something else to do. From the time I called, till the time she opted to get her manager because she couldn't get our address right & THOUGHT they don't deliver to us, it was about 5 minutes. (Had to take pix, threw me!) SO. Felix says they don't, but they will. RIGHT ON DUDE, thank you!! I made sure to let him know I appreciated him taking care of a customer. Pizza ordered, all good. 9:09 is the expected delivery time. 9:19 rolls around & no pizza. At 9:23 I call to see what's up. Train (which always happens on 79, cool) weather is apparently bad in Hutto, ok I get that. Again, took forever to get a person on the line, and had to deal w the girl again first. Felix let's me know what's up & it'd be here any minute. 9:32 the delivery driver can't find our house. He's on our street. I give him a variety if descriptions, go outside & wait. 2, 3 mins later he rolls up fr essentially the wrong way. He's clueless, but this has nothing to do with him. Backtrack. I gave "girl" my address 743 times, got it wrong, but Felix confirmed it correctly and yet it goes in wrong. Poor dude!! Now were @ 22ish mins late. I ask him what they do in a situation where it's pushing 30 mins late. He says he doesn't know & wants to call his manager. 77 minutes later, Felix is back on the phone. I said, "SEE!! You can't get thru to them for nothin!!"-- SO. Felix totally voided the whole transaction. I offered 1/2, but was VERY happy with his trying to right this. I gave Eric his $5 tip and that was that. He apologized, was a cool kid. Thanked him & that was that. Pix do the rest. Do I like their pizza? NO! Do they need better processes? YES Was Felix helpful? Saved the damn day! Was the driver cool? Totally No one in the house, 5 of us, enjoyed anything more than the bread rolls that were the crust! Shoulda called Papa Johns or high ass Yaghis. Now we know. We gave em a try. read more

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This location is always getting my orders wrong, not filling the orders, and never a single word of apology when they screw up.

Ordered pizza last night for my family of 5. First of all we are in a new neighborhood that doesn't pick up on google maps but does on Apple maps. I made that note when I ordered which was pointless because the driver called me and started screaming at me that my address was wrong and that it wouldn't pick up on the gps. I kept asking him if he was using google maps or Apple maps in between his screams and finally got an answer, he was using google maps. If you would've read all the notes in the order then that could've been bypassed and I wouldn't have been yelled at by a pizza delivery guy. Fast forward, my family has since gotten food poisoning from eating the pizza. Called and spoke to Jeremy who did not seem to care and all he could say is he follows food safety protocol. Being in the food industry for many years myself I get it. But sometimes something goes wrong. If the food was in good date and everything was handled on the cooking side properly then (I'd hate to say it or think it) but maybe the irate driver tampered with our food. I'm 8 months pregnant. Food poisoning is not ideal. Anyways Jeremy didn't offer any kind of compensation. Instead I asked for it because the overall experience was horrendous and I will never order from Pizza Hut, especially this one, ever again. In order to get compensation I must drive myself over to the store and present a receipt. Yea let me get right on that once I get myself and my 2 year old out of the bathroom for more than 30 min. Worse customer service ever! read more

This was the worst Experience I have ever had , The manager was trying to charge me extra and would not accept the promotional coupons that are available online for every location . He said that his location doesn't accept coupons ..like wtf ..lol Anyway never again will me and my friends go to this location again . Ray I think was his name is the worst ever .. How did you even become a manager putting your costumers on the defensive .. How can you tell me your location is the only one in USA that doesn't take online promotional coupons .. hahahaha what a F***ing Moran Let me give you some advise sir . "The costumer is always right" Learn that and your business will be successful regardless of what it is . read more

First time we ordered it took 1hr and 45 minutes for delivery They gave us a coupon for a free pizza so we said fine we will give them 1 more chance. Coupon expires today so we tried to order online the code didn't work. We drive to the store and the cashier was beyond incompetent. We asked if wings were still .60 in store since it was available online, if not we were going to order those separately online for pick up. She told us there was no online deal for wings. Ok whatever she's wrong but as I said I was just going to order them online right there. We give her are code and she can't get it to work. There are no details on the code other than a free large pizza so we asked if it was maybe just a 2 topping pizza instead of specialty and she just responded with she didn't know and didn't offer a solution or ask someone else. Overall we just walked out and ordered papa Johns. read more

Pizza Hut - Free pizza coupon that didn't work. - Pizza Near Me - Hutto, Texas

Order several large pizzas for birthday part. Thought it might take normal hour to hour and a half to get ready. Was notified that it would all be ready in 15 min. Called immediately and said that would be too soon so wait to place order. He chuckled as he said nothing they could do about it. It's gonna be 15 minutes and pizzas will be hard and cold if I don't pick them up in that time. They refused to wait even though I asked and we were buying several pizzas! He was even seemed to read more

Wish I had looked at these before ordering. Pretty much spot on that there is a quality problem at this location. Doughy and uncooked. Stingy with the ingredients to the point the cheese looks like Krueger's face! read more

Pizza Hut - is this pizza or Freddy K with pepperoni? - Pizza Near Me - Hutto, Texas

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Placed an order for pick up tonight through the app. Was told 15-20 minuets until my order was ready. Walked in at exactly 20 minuets (6:05pm), when the girl working the register decided to get off the phone with whoever she was talking to (not taking an order, because she told them to call back in 5 minuets) she advised me it would be another 5 minuets. While I was sitting there she was advising someone on the phone this store didn't deliver to their address. During that time one of the other employees brought up 3 large pizzas and placed them in the warmer. She looked at those pizzas at least twice while I was sitting there waiting my "5" minuets. I guess she went on a break or something, because the guy that put my three pizzas in the warmer started working the counter. I continued to sit there with my two kids watching other people come and pick up their orders. Finally when it was just me again the guy asked me my name and he pulled out my pizzas. It was now 6:45pm! P.S. I guess they like showing you the pizza now. I watched the girl mess up two different orders while I was there due to the pizza being close to the box so when she opened it the slice flipped upside down. read more

Wow. Ordered a $9.99 large 3-topping pizza that was on special for delivery for lunch. It ended up costing me $28! Guess we got taken to the cleaners. Not ordering from them again. read more

This is my first time writing a complaint on any business. I give one star for this company. the manager was at the window with a attitude. the pizza we was given was nasty, floppy, with jumbo crust not to mention the pizza was hand tosses pizza. however my family and I just moved to Hutto and both pizza places do not make there pizzas with love. We have given one pizza place three time to get it right and of course that failed. We gave this one a try and they have let us down as well. read more

I'm not ordering from here anymore. I've deleted the app from my phone. They put uncooked vegetables on top of already cooked pizzas when they're busy. I complained the first time they did it. They were nice and promised it was an isolated incident that wouldn't happen again. Well it happened again and when I asked the cashier about it he said they cook a whole bunch of pizzas ahead and then customize by adding extra meats and vegetables to the already cooked pizzas. He added that it's ok because the meat is pre cooked The cold raw vegetables do not taste good on the pizza and I would prefer the meat being cooked on the pizza also. It sucks that this is a regular practice. read more

This the 3rd time my order didn't turn out right. I asked that the sauce be extra, extra light. It was not even the slightest. The last time , I ask for light sauce and it was like they doubled it. I only order from there because my husband likes their variety of flavors. Oh, maybe next time... read more

Another case of a food chain using teenagers as "shift managers" with extremely poor customer service skills.... Ordered a pizza via the online store at 6:49pm and received confirmation that the order would be delivered in 50 minutes. It wasn't, and at 7:55, I called to inquire about my order to have a young lady fumble around and finally say that my order had been delivered and paid for... I had to repeat twice that I was calling because I do not have a pizza in my hand and no one came to my door. Then I received a magical "oh, it's on it's way... 5 mins." I asked for a discount or free considering we're 30 mins late at this point and she said "the manager said no" about twice and finally put the "manager" on the phone who said the order would be there any minute and he couldn't give me a credit because "it would screw over the driver." I told them to cancel the order and refund my money. He desperately tried to tell me he would have to call the driver to not deliver the pizza in order to cancel the order... I told him I didn't care and hung up. Awful service! read more

New phone In order service. Horrible! We used to have pizza delivered about every other Friday. No more Pizza Hut here. read more

Ordered 2 pizzas for pickup and they were ready right when I arrived at the 10 minute mark on a 10-20min timer. Both pizzas were perfect as usual from this location. Never had a burnt or inadequate pizza from here on pickup and the staff is always prompt and welcoming. read more

Have been ordering from the Hutto store for awhile....out of the last 3 times ordering from them 2 have been terrible.....the last one tonite being the worst....we used to get VERY good pizza from this store but not anymore....tonites order was the $6.99 special....2 medium pizzas with whatever you want as toppings...pizza arrives and.....I have never seen a burnt pizza....this 1 had a hole almost burnt through the middle!....the second one only had the toppings in the middle of the pizza!....call the store and I get a kid (manager) who answers and uses profanity and tells me I need to report it on the website!.....really??? The amazing thing is, someone actually boxed these pizzas up to be delivered!.... read more

Ordered online...nothing crazy. Two medium pizzas and some breadsticks which shouldn't be much trouble. The screen told me the wait for a carry-out pizza was an hour, which I thought sounded a little long. Called what I thought was the store to inquire whether the wait was correct, and was sent to a call center where it became painfully obvious that English was not the operator's first language. After a really frustrating conversation where she kept trying to get me to place an order in spite of my attempts to tell her I had already placed one online, we waited out the time the screen showed. Love how the clock counts down extra slow to make you even crazier. After the hour was up, we drove to the store for our pies. We were told through the drive thru window that our pizza would be another 30 minutes, and when I asked if they had even started on our order, we were told that they had not. We cancelled and ate Taco Bell, driven by hunger and desperation. Not impressed. Get it together PH. read more

Ordered for delivery and was told my food would be at my door in 45-50 minutes. I expected to wait awhile but when I got a knock on my door just 14 minutes after placing the order I was in shock. Saturday night during prime time and i only wait 14 minutes to get my food. Employees really need to do a better job at lowering the expectation of service. read more

Has to be the worst pizza from any Pizza Hut that I've ever been too. Asked for extra cheese on a pan pizza and they put half of the original amount. Thin crust pizza came out burnt. We even got there early so it'd be fresh and it wasn't. Do not use this place. Absolutely horrible. read more