I ordered a pizza from jets and the crust was to tough to chew and the crust tasted old..read more

I ordered the Steak Protein Bowl and got food poisoning. Will likely never come to this location or…read morepossibly any Subway franchise again as the food is often subpar at best.

I'm kind of shocked by all the negative reviews. Been coming here for years and drive thru since…read morecovid. I have always had great service. The food has ranged from great to acceptable.

So nasty I wouldnt even feed my kids they make the cooks cook out of date food and on top of that…read morethey had the spicy mayo experi

I love the food. This location is the best in my opinion However, whenever I get a crunchwarp half…read moreis meat and half is sauce. I have to eat through half of it just to get to the meat... and I even order extra meat!!!

New owner removed breakfast and increased prices. A DOLLAR AND TEN CENTS FOR CHEESE SAUCE!?!?…read moreUsed to be a frequent customer, now it's barely on my radar. The staff is always super friendly

I have been to this location before on several occasions and every time I have been satisfied with…read morethe experience. Inside the restaurant it has been clean and stocked in the drink and condiment area and the tables are wiped down. The bathroom has never been gross when I have been there (the women's bathroom anyway). The parking lot is a bit confusing if you aren't familiar with the Michigan lefts but otherwise it's pretty open and accessible. The drive through is always prompt with good customer service and getting orders ready and out the window. I go in the morning on my way to work and get my breakfast from Christine and she is always so pleasant and friendly. Most customer service representatives could really learn by her example.

I hadn't eaten at a BK in I don't know how long, let alone this location…read more It was a little past 1pm. Inside was not busy, although the DT lane seemed steady. Got up to the counter, service was efficient. Food was decent. Dining area was clean. The parking lot can get a little tricky if you are not familiar with this area or Michigan Lefts. Otherwise, a satisfying experience.

McDonald's in Grand Haven is what I look forward to when I have my cancer treaments- at least twice…read morea week. John always asked me how I am feeling and gives me a high five; stephanie comes over- makiing sure everything is clean, and if Steve is in and or Adam, they always ask how I am doing. That makes me feel special- and then the coffee and sandwiches arrive which gets my mind off of the treatment I just had. This is the best McDonald's if you need to feel like you matter and are not just another customer. thanks to all the crew for all you do for me when I come in, sit down, and then leave. There is a holiday movie that this McDonald's reminds me of when strangers all come together on Christmas Eve- not able to get to their destination , and their end up friends. Over this past year, my wife and I have made so many friends at this mcDonald's- and it always makes me feel good. Thanks to everyone, crew and regulars- don reis

I've reviewed this place in the past. So this is an update…read more Usually I use the drive thru, which is very efficient. Also, good people, for the most part manning the windows. Today I decided to eat inside. I ordered a fish sandwich meal at the counter. I took a seat and the food arrived in less than 5 minutes. Looked good. But the fish sandwich was missing the fish! I took it back to the counter and was promptly given a new sandwich, with the fish this time.

Ordered takeout from inside for the first time in the Grand Haven location. Very clean, orderly…read moreoperation. Perhaps understaffed but the boys were all hustling like a well oiled machine. Both sandwiches were excellent and I'll order from there again but I think I would order ahead on an app or online.

the front team member was not very professional and it seems like she does not want us want us,…read moreit was tues they j they just open and I went to the bathroom. My husband ordered for me when I walked to the counter and I was telling her what I want to she give me a stinking eye and I could not understand what is saying and then, once it says something it was in Spanish so I thought that was rude and then she gave me a kind of sort of roll of her eyes and even my husband he was not happy with this order it was not made right,

Excellent service with a smile and the best sandwiches- we enjoy going there whether it is…read moretake-out or eat in- always a great experience. Thanks everyone at the Grand Haven location vicki

The food was hot and fresh. But you have to find your taste. I got the chicken cheese steak and…read morefound out that wasn't my cup of tea. Not the restaurant fault at all. I was a walk in and they were so fast and the staff although busy was very friendly. The restaurant was very clean but the table we sat at waiting for our sub was sticky. Not the end of the world. I would recommend 100%

Went to this subway and waited awhile for someone to come and take my order. The waitress came out…read moreand rinsed her hands, then took my order but that took awhile aswell. I requested I had my sub toasted and the meat is cold and bread, soft. I don't think I'll be coming to this subway again

I've had several protein bowls all awesome. Today I got a horrible one, she said she was following…read morethe formula. It didn't even fill half the bowl, I've had trouble closing the bowl in the past they've filled it so full. I called and complained, she said I really don't care, I said that's the problem, you don't care. She said call my boss I don't care, I said the other employee went out of her way to do a great job, she said I don't care. I'll add lettuce at home I guess, what a joke... Mike Black

Watch out! They fill your cup to the brim with ice (even when you ask for barely any ice) to cut…read moretheir costs. You can order a large drink and you will still get the actual product of a small due to all the ice. The soda also always tastes flat here. They also often serve cold fries. Other than that the burgers are decent but greasy. I hate to give a place a negative review unless they truly deserve it. Each place I review I have visited a minimum of three times. I review based on average experience. I review based on several areas: Customer Service, Food quality and flavor, Price/Value for the money, Atmosphere, and finally I pull up the health inspection reports and look at violations over the past three years. I do not write a poor review just to smear a business. My reviews are honest accounts of my visits to an establishment.

The worst service I have ever received! I ordered food in drive through after waiting for person to…read moretake my order for 5 minutes. When I got to the window, he asked me to pull forward. I patiently waited 20 mins for him to bring out our order. I then went inside to see where our food was.. they had no clue I was still waiting. I asked for manager, and it was the guy who took my order and asked me to move up!! Another 10 mins later, they retook my order, made it and I received our food. I asked for a receipt or business card to contact franchise owner and they had nothing to give me. No apology for the wait or losing our order. The food we received was cold and also order was still wrong.

ALWAYS GREAT!! Never…read moredisappoints!!! Drive thru is quick and efficient. Eat in is super too!

It's my FAVORITE meal get the Cod Dinner or sandwich…read more Fantastic ice cream Friendly service