I've ordered here 3x and never had any issues. My orders were always ready when I arrived, fresh, and decent in taste, the customer service has also been good. My only issues is that put the toppings on top of the cheese causing everything to fall off once you pick it up. Other than that, it's your basic chain pizza. read more

Snowed in, decided to order delivery despite my good judgment. Pizza took 30 min more than the quoted time in the app. Then I get a text saying Door Dash was delivering the order, what?! Delivery guy comes and pulls the food from his trunk, no heating bag, so pizza was dead cold. Taste was so off, granted we had not ordered from Pizza hut in 4-5 years or more, ingredients so subpar and despite ordering 2 pan pizzas they looked different in size and height. Wings aside from cold were dry not much sauce was visible. Ranch and blue cheese were so processed they were inedible. Pizza Hut use to be good, taste was consistent and ingredients were of certain quality. Not anymore. You're better off with a plain sandwich from home than what these chain is attempting to make. Huge no. Never ever again. read more

Pizza Hut - Oil and preservatives ridden sauces. Ugh. - Chicken Wings Near Me - Frisco, Texas

Ordered togo pizza and boneless wings. Horrible food! Please save yourself! Wings were raw from the core, and pizza was super oily and doughy. Fell sick after consuming the food, had to rush to ER. AVOID ordering food for your health and safety! Disappointed and in pain after the food poisoning! read more

Delicious, best pizza I've ever had in my life! My pregnant wife said it was so good that I could lick off the pepperoni off her titties tonight! 10/10! read more

I've never had an issue with this location since ordering from them every Friday. Always fresh and the delivery drivers are very kind. I'm very happy we got this particular store to deliver to us. Keep up the good work guys and gals! read more

A little disappointed. Ordered the boneless wings. It was garlic parmesean and honey BBQ. Barely any sauce at all. C'mon Pizza Hut. read more

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In the past, there have been a few problems with my pizza deliveries from Pizza hut. That being said, I will be the first person to change my reviews/opinions if a restaurant "redeems" themselves with either new staff, new training, raising the quality of their food/service, etc. and this is definitely a time! I ordered two large pizzas several nights ago from this location and a 2-liter of beverage. I was surprised to see how quickly the order was delivered, in addition to the fact that the 2-liter was ice cold, which rarely has happened in the past. In the past, the pizzas would frequently arrive with the top of the boxes pushed down into the pizzas, causing the majority of the cheese and some of the toppings to be stuck to the inside of the box cover - leaving very little in the actual pizzas. This time - not the case! The boxes were intact, handled well, and the pizzas retained all of their toppings! The only suggestion I have for this location is that if they could extend the toppings all the way out to the crust, the pizzas would be perfect! The pizzas were cooked to perfection; not too crisp, not too soft - they were just as I have always loved my Pizza hut pizzas to be. I can't wait until the next order! I also include a note in my online order that I appreciate them and to stay safe - it is my desire to make sure they know how appreciated they are in this time of a pandemic, and I am greatly appreciative of the care they take in bringing our food, as well as keeping themselves safe. read more

Pizza Hut - If the toppings could go all the way to the outer crust, this pizza would be perfection! - Chicken Wings Near Me - Frisco, Texas

Ordered my food Aug 3rd before 10PM. One large pizza. Received a text message saying the pizza would be delivered at 10:41 at 10:37. At 10:51, no sign of the pizza. Followed link to track the order; it was cancelled for no reason. I received no text message or notification whatsoever as to why it had been cancelled. Called in to speak to a staff member and listened to elevator music for 15 min. Terrible customer service. Don't waste your time or your money. Not even enough decency to call or notify of cancellation, or reasoning behind it. You wonder if the owner/manager(s) are aware of this ineptitude. This Pizza Hut is a joke. Very displeased and will be turning as many people away as I can after this less than stellar experience. read more

I always come to this Pizza Hut, every time I come in I'm greeted and staff is very friendly. Always asked if I've been helped and so on! Definitely recommend this Pizza Hut! Thank you to everyone there during these hard times, y'all are awesome!! read more

Very prompt service, and the drivers are polite. Biggest issue is underdone pan pizza. I pay extra for pan, and add "well done" in comments and it's still mushy. Breadsticks were not cut through, I can forgive that, but it's annoying when I'm paying for delivery and paying extra for pan AND adding request in comments and it's still wrong! read more

Ordered the Triple Treat box which looked so good on TV, but, of course, looked nothing like it when received. Pizzas had no flavor and hardly any cheese (and I ordered and paid for extra cheese on one). Wouldn't you think that a pepperoni pizza would have flavor? Then, the cinnamon rolls had hardly any icing on them. Everything was actually kind of dry, which makes me think that it sat under their lamps for quite awhile before the delivery driver got them......or could it be that it was because it was delivered almost 20 minutes after the time they said it would arrive?? Very disappointed. read more

Pizza is good. However, it does bother me that I order deliver to my apartment. Instead of calling me to ask me about how to locate my apartment, 99% of the time the delivery drivers automatically call to meet them. That bothers me so much because they are not making the effort to deliver to my door. Which is what I am paying for and leaving a 20% tip. If I wanted to step out to get my pizza from them I would just order for pick up. read more

We love this Pizza Hut!! The staff is very friendly and the orders are always accurate. Their pizza is consistently good, and the wings and desserts are yummy!! read more

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One of the worst location to expect any sense of customer service. 2-big watchouts 1-Never order pickups. They wait until you are at the location to start your order. They don't value customer's time. They seem to prioritize only deliveries 2-Never pay upfront. Once they have your money they don't care about you and you will be at the bottom of their priority list. read more

Worst Pizza hut location I have tried. Had issues both the times i picked up from here and I stopped ordering from here. They treat like you are there for free food. First time they missed to pack an item they charged me for. I called them and came back to pick up, but the associate was very insistent that he had it packed. I didn't know how to prove him. Second time, it was a curbside pickup order. I waited 15 mins in car outside calling them multiple times but they didn't respond. I can see them in at the counter, but not answering phone calls. One guy came out and just said that we don't have your order as curbside, can you come in and pickup without even asking me details of the order. I went in and he said ya ya ya your order is curbside here it is. Basically he didn't want to carry my order out. What is the point of doing curbside? If you are busy and cant serve or treat customers right. STOP TAKING ORDERS! There are so many options for pizza at every corner! read more

I ordered the pizza online 5/25/19 at 5:46. I arrived at the hut on the time the app said 15 minutes. I had to wait another 15 minutes before I got my food - not acceptable read more

If I could give zero stars I would. I called to let them know we found a long red hair in our food and the person I spoke with told me "well nobody here as has red hair". After arguing with her, she agreed to give my a $5 credit. Not even enough to cover the food that nobody would eat. Well nobody at our house has red hair either and we didn't make the food. What happened to customer service. Boo Pizza Hut! I only ordered from them because my son wanted to. Never again. read more

Absolutely the worst Pizza Hut experience I've ever had. We had a large order for my 5 year old's birthday party. Since we booked a venue we were limited on time. I wish they had a smoother system in place to get the orders out. read more

It took them 7 minutes to greet us when we walked in. Our order was made wrong. They really lived up to their 2 star rating. Our pizza also looks like it is doughy and partially cooked. read more

Amazing service and staff! The pizza was ready perfectly on time. I especially liked a young lad by the name of Eric. He was very kind and knowledgeable with the cash register. read more

Called this location because the location that only delivers to me (3/4 mile difference) didn't have a large pan crust. This location wouldn't deliver to me because I wasn't in their area (3/4 mile difference). The guy on he phone says, "well they have other crusts...". Really, Capt. Obvious? You are a pizza place. But thank you going out of your way... read more