Do not waste your time or money! I ordered delivery on Thursday evening. The entire order was completely wrong. I called back immediately to get it fixed or to receive a refund. The girl on the phone refused to fix the order that night. I was told that I would get a call from the owner on Friday regarding a refund. I never got a phone call. Now it is Tuesday, so I called to see what was going on with my refund. The owner was very rude and made me feel like I was the one that made the mistake. He told me to stop in and he will take care of it. Ended up giving me a $15 refund while he screamed in my face and told me I was wrong. (The order was for $50) The food tastes frozen and not fresh at all. The dough is like cardboard. Never ordering from this disrespectful business again. read more

Well everyone is right on yelp. The pizza is really fresh and so yummy! It's the best pizza I've had in a really long time. You order at counter and they bring it out. They said they just expanded, I'm sure they get quite crowded with locals. Everyone was polite and the place is clean. read more

Great pizza, great subs, even greater family. Chicken Parmesan sub and double Italian are highlights!

Good pizza, decent wings and subs. Friendly staff and the price is decent as well. Also, the location I go to is a convenient five minute walk from where I live. Update 7-15-2018 - Good still is decent, but chicken wing prices has skyrocketed to between $1 to 1.25 a wing. I realize chicken prices are up somewhat, but this jump in price is a bit much. Overall, food is still decent and there is that convenient five minute trip as well, so they still keep my four star with a * because of the price for the wings. read more

This place is a great place for pizza and Stromboli's. This place has good service, fast delivery and overall a great customer satisfaction. Totally recommend. read more

Today was the 2nd time we ordered delivery from them. 1st time took almost an hour for them to deliver. Pizza was ok. We ordered again today. They told us it would take "about an hour." I called after 1:20 and they said the delivery person would be there promptly, and it was delivered w/5 minutes (we're about 4-5 minutes from the restaurant), 2 pizzas, 1 salad. All was ok, but one pizza (White Bruscetta) had 2 toppings missing. We won't be ordering delivery again. read more

Our family loves Pizza al Bacio!! Food is always great & they are extremely friendly!

Ordered an appetizer, sub and a pizza. They arrived quickly but when we opened the pizza it wasn't what we ordered. No big deal, mistakes happen. But then we got a call about 10 minutes later asking if we ate the pizza. Uh, no. So they came back and got that pizza and delivered it to some poor suckers that probably had no idea their cold pizza spent about 15 minutes in our house. And we still didn't have our pizza. We got a pizza about 15 minutes later and it was cold. So I wonder who had our pizza? The sub and fried mushrooms weren't that good so I won't order from them again. read more

I am furious right now! Just tried to place a phone order for delivery from Pizza Al Bacio on Ryan Run in York. We order from there all the time. Usually, I just do online ordering: however I had a Local Flavor gift certificate so I decided to call in. The items I was ordering should have totaled $37. When the person taking the order gave me my total they quoted $54!!! When I questioned the pricing (I had their online website menu open in front of me) I was told that 24 wings were $20 (not the 16.25 shown online) the 12 wings would be $13 not $9. I asked to speak to "someone" who i am pretty sure is the owner. He was an arrogant asshole, claimed he wanted my business but refused to honor the online prices, and swore at me!!! When i questioned the Stromboli price (because the amounts still didn't add up) I was told it would be $10.50 not $9.25 shown online - plus $2.50 for chicken (not $1.25 online) plus $2 more for sauce on the side (when it actually comes free with the Stromboli) He argued with me, talked over me, told me it wasn't his fault the website didn't reflect the printed menu price, and told me not to order if I didn't like it. Trust me if I didn't have the Local Flavor certificate I would have told him to kiss off. I will NEVER AGAIN order from them. They tried to rip me off for almost $20. I encourage you to share this and spend your money elsewhere. I hope this post puts that idiot out of business. read more

Pizza is good but could improve their customer service. I just received their flyer in the mail which had coupons in it. We decided to give them a try. I decided to go afterwork and thought I had the coupon in the car, however I did not. You would think that a business would rather give a customer a break and earn a better reputation as being customer friendly instead they told me that in order to get credit for the coupon they needed the actual coupon. So, I was forced to drive the 8 mile round trip in order to get my five dollars off. I definitely contemplated not going back to get the food but I took the high road and went back for it. I am extremely disappointed in their customer service policy. read more

This could be the best pizza place in York! I love their pizza. my husband & kids have had their subs (both hot & cold) & have really enjoyed them. I'm not a big fan of their french fries but the rest of my family loves them. If I'm eating Pizza in York, this is the place to go! & it's right around the corner! This is the Al Bacio we go to. I'm not sure about the other location. We have never had their delivery since it is so close. read more

If youre looking for a cheese pizza; this is the place. They have the BEST extra cheese pizza that I have ever had. Also; the service is great. Would not reccomend get any of their normal food though. Stick with the pizza! read more

I've enjoyed several of their pizzas, both thin crust and sicilian. Always baked to perfection, which isn't always the case with sicilian at other places. Very good quality ingredients. Location is their biggest challenge, but it's well worth finding this place. read more

I can't give any place a decent review that can't get a simple request right. A real Phiily cheesesteak does NOT come with tomato sauce so I asked for theirs without sauce...guess what I got!! Yeah...with sauce....gross,disgusting and totally unacceptable!!!! Of course this was take out so didn't know it until home and everyone else was eating. This place will not be getting our business again. NEVER! read more

This pizza establishment is pretty decent when it comes to the quality of their food. Honestly, it's some of the better pizza around this area, however pizza is the case in the situation. The Stromboli was incredibly doughy, and definitely needed marinara sauce. The time it took to prepare this food was a little unnecessary. You're better off going to Papa Johns or Dominos, or even Pizza Hut read more

Clean facility attentive staff and respectable service times, luck to have this in the neighborhood.

Delicious pizza- Best NY style in York or Harrisburg. Decent lunch specials. Pepperoni rolls are worth a shot if they have them. Wings are better than average, meatballs and sauce aren't bad. The wife likes their subs on their homemade bread. read more

I had one of the best pizza's I have ever had here. This place is the real deal. Get the olives on your pizza. They are incredible.

We moved here to this side of town. So far we've only had subs and fries. All in all, a great little place. I think their prices are competitive compared to other joints in the area. read more

The best pizza in York hands down! The amount of cheese and toppings that are put on them is amazing. The fries are a must no matter what you order! The homemade bread, house salad dressing, pesto and as a matter of fact everything I have had so far is beyond good! Once you try it you will be an instant fan! read more

Great lunch options, nice lunch specials!! Their gourmet pizzas are top notch. Fair prices too.

My family LOVES their pizza, subs, & especially Nonna's lemon cookies which if you're lucky will be available when you stop here!! Mangia!!!! read more

My husband and I went here for dinner last week and were very impressed. The white pizza was delicious and I can't wait to go back and try another one of their gourmet pizzas again real soon! read more