Dr. Scherer saved my eyesight. I was having too much pressure in my eyes and he was able to fix the…read moreproblem. A couple of years later I had chateracts removed and lenses inserted. My sight is not a problem anymore, even at night. I found the rest of the staff friendly and helpful.

Scheduling needs to be straightened out. I called on 7/10 and made an appointment for my sister on…read more7/15 at 10:45 am. We were asked if she wanted 9:45 or 10:45, we said 10:45, the date & time was confirmed at the end of the call and I IMMEDIATLY put it in my calendar. When my niece took her mom (my sister) for her appointment, they were told they missed their appointment, it was 9:45 and they need to reschedule. My sister has health issues and has to have someone bring her to appointments, this was a massive inconvenience for both my sister & my niece (who had to travel over 45 minutes to get there). My sister does not want to go back (this was NOT her 1st time there either) because of the mix up.

Great if you have all day to waste waiting for your appointment. Place is run down, dirty and…read moreunchanged since 1980! Hopeless!

Because I used my own brand new frames for lenses, they seemed less than gracious to adjust them…read more Took them to the actual store (See Eyewear) and they were adjusted perfectly.They also charged $25 for using my brand new frame. There was no charge 2 years ago. I mentioned I switched out glasses often with about 15 pairs. The associate immediately said she has 45. It's not a competition. My 2nd time here and definitely my last.

We came to eyetique to purchase glasses for our three-year-old toddler. It was his first set of…read moreglasses. We initially went to Visionworks on the other end of the mall but the sales staff there did not help us at all and they did not have any silicone frames. We came to Eyetique and though they had less of a selection of metal frame glasses, they had silicone frames. Amy was very helpful, pleasant, and made a number of good recommendations. She found my vision insurance because i forgot to bring my card. Overall, a good experience.

Feel completely bamboozled by the gentleman who helped me here. He pitched a pair of Ray-Bans as a…read more"$5 deal," only for me to find out later that he completely maxed out and used up my insurance benefits to cover the rest without telling me or asking for my consent. Sneaking around and using a customer's hard-earned benefits behind their back like this is incredibly dishonest and deceitful. Watch your bills and insurance statements very carefully at this location. Unacceptable customer service. Will not be going back ever.

I'm 42 and have been wearing glasses since the 3rd grade. This is the best experience I've had in…read moregetting glasses. I went in with my prescription in hand. Needed help deciding between two pairs and the employees were super helpful in helping me decide. They were able to find my insurance by looking me up by name and birthday. I didn't even have to pull out my card. And even better, they immediately knew which benefits I already used and which I was still eligible for this calendar year. The price with insurance was less than I typically pay at my eye doctor. I paid with credit card. That was a Sunday. My glasses came by mail on Thursday. 4 days!!! They fit perfectly. I can see. I like them. I'll go back next time I need a new pair for sure.

From the owner: Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact…read morelenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

This is the fast place to get glasses if you won't fast and cheap service come here. No extra…read morefrills. You can just go in and get a prescription and they help you find a pair of glasses that don't take weeks to make. If you just want glasses fast this is the place.

The doctor was incredibly rude. Didn't listen to any of my thoughts or opinions about what I wanted…read morefor my glasses, also made a rude comment about my profession not paying a lot of money. I took my prescription to another doctor, and they said it wasn't even close to what I really needed.

Dr.Gregory is excellent and provided a complete exam and evaluation. He was professional,…read moreknowledgeable and thorough. The office is accessible and the Bourse staff is friendly, helpful and well informed. I have been a patient for over 5 yrs and have no reason to consider other options.

I have never felt so under appreciated as a customer as when I went to pick my glasses up. I…read moreordered new glasses and sunglasses. I put the new glasses on and told the doctor they felt really crooked. He told me they where fine it just felt that because my face isn't symmetrical. when I put the sunglasses on I told him they were too loose. The left arm didn't even touch my head. He said they felt that way because they are new. He said to wear them a few weeks and if they needed adjusted I can go anywhere for that. He obviously did not want me to come back so I won't go back.

Colleen is very helpful! Takes the time to make sure everything is done right. She actually made me…read morefeel welcome, and she was so incredibly helpful. I recommend her. She sees to it you have a good experience there. I can see! Yay!

I went in for my appointment and the doctor and staff were incredibly rude and made me feel like I…read morewas disturbing them. There was no one back for an eye appointment at all, so it was just the staff and myself, no one said "hi" or "welcome in." Instead it was "what can we do?" There were two women at the desk and the one looked at me like, how dare I come in and disturb them just sitting there, and she was the one who did my screening! I asked a question about why they do the air blowing in the eye because I just genuinely never knew why and I was curious, and you would've thought I just told her that Christmas was canceled. I've had eye exams all my life, but sometimes you just go with the flow and don't ask questions on why they do certain things, but now I know to never ask them anything, and when she took me into the exam room, she slammed the door shut. The doctor just came in, said "hi" and then we sat there in silence before he even introduced himself. He wasn't personable whatsoever, and again, made me feel like I was inconveniencing him. Plus, he clearly just came from lunch or had been eating before he came in and when his hands were adjusting the different lenses, all I smelled were onions. Not a faint smell that you really had to look for, but a, hit you in the face scent. He asked me about my lenses and I mentioned that it's been a few years since I've been to an optometrist, so I wasn't really sure what the lenses were or what all they included, even the same with my contacts. He looked at me like I was a complete moron and how dare I not know. They pushed me to get my eyes dilated and told them no, twice, and he said "so, you don't want the more expensive contacts.." No, I don't, I want what my insurance will cover and nothing more, I don't need anything fancy. That also seemed like that annoyed him. I honestly hate being the person that writes a review as I normally don't, because I know that my experience can be completely different from another person's. However, the Visionworks in the same mall, also took my insurance and I ended up going there afterwards and had a completely different, and much better, experience. Their glasses at LensCrafters are so expensive, I couldn't find anything under $350, which is only the frames! I bust my ass for my money and there's no way that I would pay that kind of expense on glasses. I honestly will never go back there for any exam or glasses because it was just a really bad experience and I don't like being made to feel like I'm not welcome, it was very uncomfortable. I'd honestly encourage people to go to Visionworks 100%

Will not return. They gave me a bunch of issues and tried to charge me when things were covered…read more(They did tell me a head of time about the $40 charge though). They had my insurance but did not apply it until I questioned them before paying. They charged me for a "specialty fitting" which was unneeded, and she wrote me a prescription for the wrong size contacts anyways. They would not provide the prescription on paper the day of the appt, I had to call and have it faxed because I was not ordering contacts through them since it was going to cost almost double. So at the end of the visit, they were able to overcharge me about $5 undeserved (since I questioned everything) and I am stuck with ill fitting contacts for a year.

Our first visit to Vision Source. We saw Dr. Wendel. She is a delight! She explained everything…read moreabout the OCT eye scan and how it shows indicators of our health. My husband and I moved here 3 years ago and I have been to two different optometrists before Dr. Wendel. But no more searching. See Dr. Wendel. You won't be sorry.

I have been going to them for an exam and glasses for over forty years. Back when Scott's Dad ran…read morethe business and have always been very happy with their service and prices. I am a hobbyist and work on small, close items. At my last visit I explained this to the Doctor and she gave me a prescription for reading glasses that work very well. Instead of an arm's length for reading she adjusted the prescription for a length of 10 inches. Now I am able to enjoy working on my hobby much better. I am seeing close work very clear and being able to do the work easier. Thank you!!!

They cancelled/changed my contact lens trials multiple times without notifying me which resulted in…read morea series of delays in ordering my contacts. They charge a $50 contact lens fitting fee which they do not tell you about up front - it's not covered by most insurance policies. They also do not reliably open the store at the time listed online.