we moved over a 1/2 hour away...but still come back here because of the friendly service and in…read moredepth exams. they get you an appointment quickly. on your appointment day they are efficient and thorough. they tell you what your insurance will pay and what would be out of pocket. the doctors remember you and treat you with respect. they answer any questions and go the extra mile when examining your eyes. they take their time and never rush you through an exam. we will continue to come to this office.

Dr Pinter is very good. But dealing with his check out staff is horrible. She insists on billing…read morefor things that Medicare says are not billable due to their facility being in network. Had to report them and file billing grievances requiring insurance company to issue denials to them.

Dr. Anita M. Cichon, OD, and her staff are outstanding. The entire team is knowledgeable,…read morecourteous, prompt, and genuinely caring. The office is immaculate and extremely well run. My wife needed an emergency visit, and Dr. Cichon actually came in on her day off to take care of her -- truly unbelievable care. We are deeply grateful and give Dr. Cichon and her staff our highest recommendation.

Dr.Anita M. Cichon is excellent. When I explained my vision had changed she made the necessary…read moreadjustments and provided me with the the sample contacts to trial to insure they corrected my vision. Jill does an outstanding service in working the insurance coverage so I can maximize my contacts and eye glasses purchase. My wife and I highly recommend Eye Couture. You will enjoy the exam and service.

Will not return. They gave me a bunch of issues and tried to charge me when things were covered…read more(They did tell me a head of time about the $40 charge though). They had my insurance but did not apply it until I questioned them before paying. They charged me for a "specialty fitting" which was unneeded, and she wrote me a prescription for the wrong size contacts anyways. They would not provide the prescription on paper the day of the appt, I had to call and have it faxed because I was not ordering contacts through them since it was going to cost almost double. So at the end of the visit, they were able to overcharge me about $5 undeserved (since I questioned everything) and I am stuck with ill fitting contacts for a year.

Our first visit to Vision Source. We saw Dr. Wendel. She is a delight! She explained everything…read moreabout the OCT eye scan and how it shows indicators of our health. My husband and I moved here 3 years ago and I have been to two different optometrists before Dr. Wendel. But no more searching. See Dr. Wendel. You won't be sorry.

This is a fantastic eye care business. The doctors are thorough, kind, and follow up personally if…read moreyou have a concern about your eye health. They also have great equipment with which to do their work. As far as their frames, they have a fine selection. But if you don't see something you like, they are also willing to order it. I'd definitely recommend to anyone.

Went here as my daughter needed an eye exam after falling the one at school. She was very nervous,…read morebut everyone was so kind and explained what they'd be doing, any noises she'd hear from any of the machines. Giving her time to ask any questions before starting. Dr. Lisa Cox was wonderful during her exam and explaining everything to her. So happy we went here and I'll now be going here for myself.

I have been using several doctors at the Chang Eye Group. Dr Ngan is my ophthalmologist and is…read moreexcellent. I highly recommend her. Dr Schraeder is my optometrist who has helped me with my glasses and is my expert there for dry eye. Tae has been wonderful in helping make appointments and now does other administrative functions... super nice.

Made an appointment for my child. Was told that our insurance plan was accepted when making the…read moreappointment and confirmed with our Health Plan. After exam with doctor, met with another staff person to order contacts. Was told that the "retail" side doesn't accept our insurance, only the doctors do. Today I received a bill in the mail for my child's exam. Very disappointed and believe that this place is very deceptive in its business practices. I would not recommend them!

Everyone was so nice. Dr. Was very professional and answered any questions I had. I will definitely…read morego to bittel vision care again

4 phone calls later ( I was left on hold) Bittel Vision has not yet explained why my insurance was…read morenot billed and there is no record of communication but once when my insurance called, someone from the Bittel Vision ( staff member ) said they would contact me to discuss..... And refund.... My initial appointment was in September. I have receipts from July 2024 but my insurance was never contacted. I paid almost $300 out of pocket. Plus $40 this year for a visit and nothing. I would recommend seeking other options for eyewear and anything regarding testing and such. Also the " Business manager " that responded to my last review doesn't exist according to office staff

The reviews were true to form. Outstanding service!! Associates and Dr. was AMAZING!! Highly…read moreRecommend!!!!

Very costly experience. Ended up costing me my yearly benefits plus a pair of sunglasses lenses…read morethar will forever be useless. 2 eye exams later from the same Doctor resulted in two wrong prescriptions from said doctor. Finally 5 months late i had an appointment at another doctor, all out of pocket now. Finally getting glasses I can wear. Funny how your astigmatism numbers really do matter...

I've been going to O'Rourke Vision Care for several years and am continually impressed by this…read morepractice. I live in the north hills and drive down to the south hills to see them, if that tells you anything! I've always seen Dr. O'Rourke, who is fantastic, and during my most recent visit, I saw Dr. Waddell. Both are very down to earth and very friendly, they listen to your concerns and answer questions thoroughly. All of the office staff are great to work with and they also explain everything. I really have no "negatives" with this practice. I recommend them to everyone!

Just got home from this office and very angry and displeased. My husband and I both had…read moreappointments, and wrote the incorrect time in our calendar by 20 minutes off for the one appointment. We were 15 minutes late for the first appointment, and were told one of us could not be seen because we were late. The office receptionist was not kind to us at all; very rude. There were no other patient's in the waiting room...not a one, and no other patient's even arrived to the office for their appointment until 40 minutes after we got there. Office staff were all sitting in a back room; not busy!! We have been going to this office for years. When I called to tell them why we would not be back. I was told Dr. O'Rourke's policy is he will not see patients if they are 20 minutes or more late. We were 15 minutes late. Really!? Very bad patient/customer service. Do not recommend this office...no grace periods given. I have never wrote a bad review before this one; this is how disappointed and angry I feel. Very disappointed Lynn Holzemer

So Eyetique sees my negative review and responds that I should email them with my contact info, so…read moreI do and NEVER HEAR BACK! Unbelievable!

Gave a 1 star review, got a message to contact them. I did and NEVER HEARD BACK!!…read moreNow I know why most of the reviews of this place are 1 star!