I purchased Coach frames and prescription lenses at the Bridgeville location on 6/15/2019 which…read morecost $492.00. The rep helping me suggested I purchase a scratch warranty on these lens which I did for $60.00. DON'T PURCHASE THIS!!!! I called today 10/22/2019 to ask about getting my lenses fixed because they are scratched. I was told the warranty expires after a year!! Nowhere on the form I was given is this disclosed!!! It states after a year the frames are no longer covered but says nothing about lenses. I am enclosing a photo of this warranty. I have NEVER had a problem with my lenses scratching, this was my first and LAST time with this company. Mary Frola

Anyone else only have issues with glasses while traveling?…read more I wear glasses every day with no issue -- then as soon as I cross state lines, shit goes berserk. I was in Pittsburgh for a quick trip when one such issue arose. I stopped into 3 Guys while on the way grab pancakes at Pamela's Diner next door. Victoria was super nice and super welcoming, and she helped me find what I needed. She even gave me some tips for places to check out during my stay. Thanks, Victoria -- you're a lifesaver!

A great experience! The optometrist is knowledge able and helpful. All these years that I have…read morebeen getting exams and this is the first time they were explained to me. The selection of frames is extensive and very current. Insurance was accepted and I didn't have to make any calls or mail in anything. They handled it all.

DO NOT RECOMMEND. I arrived at 3:36pm for my 4:15pm appointment and was not permitted in the…read morebuilding because they were closed for lunch. I was told to come back at precisely 4:15pm. Upon arrival, I was admitted late and it took 15 minutes to process paperwork. An additional 10-15 minutes were spent doing the routine machines, then I saw the doctor at 4:45pm. The exam was generally fine, but honestly, I don't want an explanation of every little thing - I don't have time for your flex. After confirming I can identify letters, I went back to have my other eye photographed. I was then prompted to try on new contacts to confirm they worked. Great. Then it was time to pay and I was slammed with a nearly $160 bill. $39 for photos (this was shared up front) and close to $110 for a contact fitting, which by the way, I was not truly informed about. I was simply sat down and told to try the contacts. I was flabbergasted and shared as much - Diana, the assistant, was absolutely smug. I asked why I was not informed of itemized expenses and she said I didn't ask. The glasses and contact prescription would not be released to me until I paid the contact fitting fee. I never had this fee at my last place, and I will absolutely be returning to my prior place despite the less than convenient location now. Never in my life, on my SAME insurance, have I ever paid $110 for a contact fitting. The fees and lack of transparency, combined with the poor bedside manner, gets a HUGE THUMBS DOWN. The doctor was fine and competent, but man, only go here if you want to shell out way more than you need to. You will be paying exorbitant costs for service you can get elsewhere for much less. Furthermore, I was told my issue was with insurance. No ma'am, my insurance puts X amount towards these components, you are responsible for charging outrageous fees. The glasses selection was mediocre, very safe, certainly no options that are fashion forward or bold. The office was clean except for one machine that had disgusting foundation from a prior client on the chin and head rests. This office touts their exceptional cleaning due to COVID. They were unable to print a receipt for payment and had to give me a written copy. Honestly, I rely on other professionals working in their field to deliver a reliable product. When I booked the appt as a new patient, the assistant should have provided pertinent information regarding their services. This is reasonable. I suggested she do this and she sarcastically said, "I'll make a list." I replied, "I think that's a great place to start." Why not just have a PDF of the services and fees and tell patients to call their insurance ahead of time to determine coverage. Learn from my headache and don't waste your time here. Oh! And considering I didn't get my eyes dilated, my appt was still over 1.5 hours!!!! Talk about inefficient and a waste of everyone's time!

Finding Dr. Telega is probably one of the best things to have happened to me in 2020- no…read moreexaggeration! She is incredibly patient, knowledgeable, and generous with her time. She always listens carefully and explains her process in detail, weighing pros and cons of each treatment option. I've been coming to her office for about six months now for dry eye (specifically MGD), and she has gone above and beyond for every single visit. Dr. Telega is noticeably passionate about her practice, and I absolutely cannot recommend her enough!

My experience with SEA was very mixed. I will start by saying that Dr. Telega is extremely…read moreknowledgeable and seemed like she was genuinely concerned about my eye wellness. She talked me through some things that could help with wearing my contacts too long, etc. Also, while the glasses I chose were super expensive, I also really love them. It was a frame I had found nowhere else! As for the front office staff, definitely very friendly but very disorganized. When I was first contacted by Krista she had to get my husband's social and I gave that over the phone. Then she asked me again when it came appointment time; turns out she did not write it in the system. Thankfully I had it in a note on my phone. Not something you keep on hand! Secondly, I was charged for glasses before even being fitted for them. Lastly, it had been 2.5 weeks since I had my appointment and did not get a call that my glasses were ready. Sure enough I called the office and they had them....just didn't notify me. Returning here is up in the air for me. While I had a good experience with the doctor, paying as much as I did for glasses and not having an entirely good experience left sort of a bad taste in my mouth.

Amazing staff. Easy to get someone on the phone and they really care about handling whatever issues…read moreyou are having quickly and professionally. I wish more health care practices were managed like this one!

The staff is ALWAYS friendly and professional. They take their time with you. I'm very satisfied…read morewith the selection of glasses.

I have been seeing Dr. Szoko since I was a little girl. I truly can't say enough good things about…read morehim. He is fantastic & really cares about his patients. He is a very personable doctor & polite. The ladies he has working for him are always so nice and helpful whenever I am ordering contacts or scheduling appointments. He provides great service and fair prices. Always has a wonderful collection of glasses to chose from. I recommend Dr. Szoko to everyone I know, literally, (Even my boss sees him now). Highly recommend!

I tried this place with my wife for a glasses prescription…read more Never again. I told both the secretary and Dr that we just wanted the basic, insurance covered exam. When I checked out, he advised me that there was a "field test" portion that wasn't covered.

I worked with the optometrist to get two new pairs of glasses, and she informed me that my…read moreinsurance would cover both frames with a $25 copay each, which I agreed to. However, I was charged $75. When I asked for an explanation, she told me in detail that an extra $25 charge would be removed because she had accidentally run two separate transactions on my card. Later that day, after I had already left the office, she called to tell me she had made a mistake. She explained that I actually owed an additional $25 because she had forgotten to charge me for the second frame, and that the extra $25 I had originally questioned was for a different fee. I explained that if I had been given the correct information while I was still in the office, I likely would not have purchased the second frame. Since the confusion was caused by their mistake--and I had specifically asked for a detailed explanation of the charges--I felt it would have been appropriate for the office to waive the additional fee. Instead, I was told, "You can bring the frames back if you don't want to pay the fee." I found the situation to be unprofessional. If you don't want to receive unexpected phone calls after leaving the office about additional charges that were not clearly explained beforehand, I would recommend avoiding this office.

This is by far the best eye doctor I have ever seen. The whole staff is friendly, accommodating,…read moreand very professional. I can't recommend them enough.

I had a follow up visit this evening.. always a pleasant appointment and I am in and out…read more. love it. The selection for frames is so great.. I want to order 5 pairs of glasses every time I am there!!

I did not use Dr. Constantine's eye exam service. Due to Covid issues, most places were closed or…read moreseverely backed up. I did use the eyeglass part of the group. Courteous, knowledged, and prices not so bad, not that I price eyeglasses often. I brought my own new Silhouette frames as shops charge so much. This was October 9, 2020. Nothing special. Rimless, lens with all the options available. Lens style to be perfect rounds. Out they go to the lab. When they come in, not close to perfect rounds. Remake. Now we are hitting holiday season. Then I was informed that the lens I chose (Trivex) was on back order, and not due in until about Christmas, delay for holidays. Jan 4, 2021, they come in. Asked her to check before I drive almost an hour to verify they are perfect rounds. "Yes they are, I checked". Exact same lens shape as first set. I actually question if they were remade honestly. So, I do not question the eye doctor, but I highly question the eye lab which makes the glasses. Three months wasted, no apology, and did not want to give me a copy of my medical sheet! Never return.

Dr. David Quinn is one of the kindest & most knowledgeable Optometrists there is in the area. The…read morestaff is wonderful and patient, and work in a clean attractive office. I have never waited for more than 15 minutes past my appointment time. There is a large array of eyeglass frames to pick from. I don't know why there are two VERY negative reviews from people that live in San Diego and Nashville. Seems like they were writing reviews for the incorrect place. I don't think anyone would travel from those areas to get a pair of glasses.

Been coming here for years with no issues and the worst experience I've had to date. I checked in…read moreand sat and sat and sat and after ~20 minutes and everyone who came in after me was being cared for, I got up to question why the rainy and apparently I was ignored or forgotten. At that point I maybe waited 5 more minutes. I would have given at least 4 stars since the doctor is friendly and knowledgeable, and the check out staff was more attentive and friendly. Hopefully this was an isolated incident and will review again at my next visit. Wide selection of glasses available, and parking is easy.