I had a very frustrating experience with my recent contact lens checkup here. I specifically told them that I have insurance for my contact lens exam. Yet, they still charged me the full amount out-of-pocket. When I asked the front desk how much allowance I had left for contact lenses, they told me I still had $165 left (originally $175). However, after I called my insurance company to check the claim, I found out they didn't actually claim the charge through my insurance and made me pay entirely out of pocket. It clearly shows that the staff doesn't fully understand their work. They charged $60 for a contact lens exam, so be warned! The lack of communication and clarity about insurance charges was unacceptable. To top it off, the checkup service itself was just OKAY. I won't be coming back. read more

Had double cataract surgery in April and May. Not even 50 years old yet. I couldn't see far away very well but that wasn't an issue as I'm a shut in. I could see the cook tune it to read to watch TV anything that needed close up reading I had no problem. It is now August 13th and I've been waiting for a call back from the Doctor's office since Friday after speaking with the manager. Manager assured me she would have Doctor contact me. Got a message to contact Amanda. She doesn't know why. Now if I had not sent a detailed message to the office by email with screenshots and then spoke with the office manager the same day to make sure it was received and she assured me the Doctor would get back to me. It is now Wednesday at 3 o'clock and the office is upset with me because I did not use a calm voice. They took my eyesight and made it worse. I am vomiting daily. I asked Doctor for zofran and he said no. I have done everything in my power I need the Doctor's office to step up I've been going to them for over 25 years and this is not what I expect! read more

Finding a practice that takes my temporary insurance during my time of unemployment has not been easy. Fortunately, just in the time for the holidays, I found Pittsburgh Eye Associates. The appointment itself was a breeze! I called, left a message, and got a call back about scheduling a visit; and within just a couple days of my initial call, I was sitting in their office. The receptionist was SO sweet, which was very appreciated; I ran late due to trouble parking on a snowy morning, so not having any issues due to my tardiness meant the world to me. The tech who prepped me for my exam was very polite and even answered some of my questions, as I'm always fascinated by the tools being used to provide medical care. The same can be said for my actual doctor, who was very understanding of my situation (I have literally spent all of 2018 trying to get a correct prescription for my eyes - it's been a journey). The appointment was quick, but I never felt rushed at all, and I left feeling happy and satisfied. I even ordered new glasses in the little shop attached to their practice. So why three stars, you may ask? Because last week, when I picked up those new glasses, I got a last-second epilogue to my tale of 2018's vision woes. I came in, tried on my new frames...and they felt crooked. When I said this to the woman who handles glasses sales and fittings, she basically said it was because my eyes aren't even and level with each other...and since the new frames are so thick, I was noticing this for the first time. As someone who has been wearing glasses since elementary school, with no mention of "uneven eyes" from eye doctors and glasses shop saleswomen alike, this seemed...unlikely. But without a mirror in front of me I couldn't really argue with the assessment, so I left. And I looked into the first mirror I found, and proceeded to grumble out loud "[Censored] THEY CROOKED!" (By the way: the next day I went to the mom-and-pop shop I usually buy my glasses from, as they were always happy to adjust my glasses for free. And here's how that visit went: Staff: What can we do for you? Me: I just need a tune up, my glasses feel a little crooked. Staff: Yeah, they sure are.) ...so, um, I have no idea what is up with the person at Pittsburgh Eye Associates handling the glasses side of things. At least the rest of the staff were on top of their game during my visit! So my Pittsburgh Eye Associates final rating is 3 stars...5 stars for the excellent appointment and staff, 1 star for the ridiculous experience I had regarding my glasses. read more

This is the only eye doctor I have ever gone to and so it truly pains me to write this review but DO NOT TRUST THIS OFFICE WITH YOUR EYES!!! There is no reason to go here the service is horrible, The doctor is an arrogant misogynist Only partial hours there is no parking They said they accepted my insurance and then didnt want to use it. They sent the wrong prescription to my new ophthalmologist because I didn't buy my glasses from them First let's talk about the horrible experience of employee Stefanie. Stefanie will try to explain to you that a business week is different from a week so she's not very bright. However what she lacks in intelligence she makes up for in overblown self importance and disrespect. I was really in a jam a road trip had been scheduled around me getting glasses so that I could drive safely. Despite having talked to me three times during the two weeks leading up to when my glasses were to be delivered (including the day before) they were not there 2 weeks and 3 days after being ordered). That would've been OK if there would've been even the remotest amount of concern or effort made to try and figure out if they could intercept my glasses but no I was simply told her I was wrong and that two weeks does it mean to weeks anymore Then let's get into the legal aspect for some reason she wouldn't use my insurance money although I checked before going into the office that they did receive it but she told me she couldn't give me the same price if they used my insurance money? So I'm not even sure that that's legal I've actually put a call into my insurance company because I have been fighting with them for six months about this issue. Then let's get into the actual Doctor Who despite the fact that I have been a patient at this office for more than a decade still has not returned a single call that I or the credit card company has made to them. Also if he tells you it's gonna take 10 minutes for your eyes to dilate it will take 30 minutes during which time you can listen to him and his office manager lament the fact that he just doesn't have enough surgery scheduled. If you want a good experience just go down the hill to Lawrenceville vision on Butler Street. They're a beautiful highly professional office with parking right across the street read more

These people are so friendly! I was traveling and realized I didn't have my contact lenses. One of their competitors was not helpful at all and basically told me it was against the law to help me. These folks helped me out in a pinch. Gave me a free pair of trials in my prescription and I was on my way! Awesome! read more

First I want to say that Dr. C is a fantastic doctor who is always personable and friendly. It's unfortunate we have to part ways with this office because of the staff. Hopefully Dr. C ends up somewhere else and then we can see him again. Here's my review: - front desk staff is disorganized and rude. Karen, the receptionist is perhaps the worst of the group. She answered the phone today because we had to reschedule and talked trash about us before she has completely hung up the phone. Let's just say what she said wasn't nice. - Candice the "clinical manager," is equally rude and less caring. She makes excuses for Karen and also couldn't care less. - The actual owner, Dr. Barad, is absentee. She's rarely in the office and basically just pays the bills. Our bad experience was made worse by them -- they mis-ordered frames and lenses on an expensive pair of sunglasses. That's the whole reason we had to keep coming back. We were patients for 4 years. Take my advice -- take your business elsewhere. It won't be appreciated here. read more

This eye doctor was recommended to me by a friend. He goes there for his glasses and the dermatologist that also has an office in the building. The staff are all very knowledgeable and pleasant and the doctor is a really cool guy. I've been going for a couple of years now and have always been happy with the service I've received! read more

This is a horrible, completely disorganized place with an arrogant male doctor. The staff is always changing and you never know who is going to be there even if they tell you they will be. You come for your appointment and they don't have a record of it. Then there is the most atrocious doctor, I was asking him questions and he wasn't answering me. I asked him to take me seriously and he told me if I didn't like it to leave. What an arrogant, self-entitled jerk. He didn't even have a clue as to help me. I went to another, a real eye doctor who has helped me greatly. Avoid this guy AT ALL COSTS. HE is disrespectful, and if you are a woman, well, I felt invisible.. He isn't fit to practice golf, let alone ANY kind ailment-related activity. Where do they find these incompetent ignorant white guys? If he manages to understand a diagnosis, he has no clue how to resolve it. How he ever got a job is a mystery. read more

I pretty much change eye doc every year. Each of my previous docs were ok. They go through the motion, are professional, and gets the job done. All of them were average and I didn't feel the need to go back to the same one. I found Pittsburgh Eye Associates and decided to give them a try since they were near me. The staff at the front desk was friendly and we even had some small talk. I think this is the best thing about the place because every other place I've been you always felt like you shouldn't bother the staff. Even when I made my first initial call to set an appointment was pleasant. I got Dr. Cecchini and felt he was easy to talk to. We small talked. He asked where I was from and we talked about off topics. I felt I could talk to him and be more myself. The eye exam was quick and efficient. I'm pretty much mentioning this because the other 1-star review didn't like it. Mostly, because the pre-test showed my eyes hasn't changed, and my prescription was pretty much the same. He asked if I had any complaints or any issues with my eyes and I said no. Dr. Cecchini did all the same tests and inspections on me that every other doctor did. I didn't felt once he was skimming or rushed. He gave me some recommendations, gave me my scripts, and I was on my way. Overall, I had a pleasant experience and this might be the first doc I'll see again next year. I don't know what else I could ask for more. Staff was pleasant, doc was pleasant, and everything went quickly and smooth. read more

I got my new specs at the PEA. I loved the staff and my glasses. I have gotten many compliments.

I scheduled an 11 am appointment waited until 11:45 to be seen. That's okay with me I don't mind waiting because things happen. The part that was an abomination was the doctor then proceeded to rush through the exam in literally 5 minutes!!! I paid for a full eye exam, he took one glance at my eyes and said, They look good on top. I have been to other optometrists and they were much more thorough. I will certainly not be returning and recommend you find the optometrist on Butler Street, that's where I'll go next time. I hope this helped you make the right decision. read more

Go elsewhere!!!!!! I had my initial appointment in July 2016 as a new patient to Pittsburgh Eye Assoc in Bloomfield, as I just moved to the area. I have had the same prescription for over 15 years and never had an issue with it. I picked out glasses there and also wanted to get contacts. The doctor disagreed with my prescription and said I was overprescribed, and that I needed lenses that were a full 1.00 off from the prescription I have always carried. He continued to order the glasses with a new prescription, saying to "trust him". I told him not to order the contacts... glasses came in wrong, as I knew they would. Two months later, I finally convince him that his prescription is off (after 2 additional appointments), and he said he'd order a new set of lenses. Except he didn't. So I'm left wearing my old glasses with no contacts since I saw him in July... He gave me trial contacts in the prescription that HE suggested, but they are not even close to strong enough to wear, so I haven't been wearing them. It is now OCTOBER and I still do not have the glasses, and cannot order the contacts because we do not agree on prescriptions. When I called to check the status, they said they never ordered the replacement lenses, so I had to request them to re-order. If my insurance didn't already pay for the glasses, I would have went elsewhere a long time ago. HORRIBLE experience. read more

If you have a Medicare Advantage plan (eg. "UPMC for Life")...PEA is one of the few groups (that I was able to find in the Pittsburgh area) that accepts their eyeglass frames/lens prescriptions coverage. read more

Excellent eye care professionals. The entire staff is always smiling! Dr. Cecchini performed a thorough eye examination and the optician fitted me with a great pair of frames. It's refreshing not to be a number in a high priced glasses factory. My entire family has switched their eye care needs to the Munhall office. read more