I bought some ski boots from them on a Thursday and went back in on Friday to see if they could…read moremake some adjustments. What I ended up doing was getting custom foot bed for my feet and boots. Then had the inserts heated up and put it all together and wore them for about 15 minutes while everything molded to my foot, ankle, and leg shape. For me this was big. My feet are 2 different lengths and 2 different widths and they both slightly curve inward. So the boots that are more reputable and higher end don't fit for me. I have suffered with the lower end, more generic, style boot because my foot shape. The employee was knowledgeable and easily conveyed the benefits of these mods. When I went out the next day it was really the first time I could keep my boots on all day. The realization that this is the comfort that most other people enjoy and this is what I've been missing this whole time. My friend said to me mid day that my form and technique improved significantly over last year and this was the first day back for the season. Long story short, get the custom foot beds and get your inserts heated and molded. It will be the best thing you can do for yourself and your skiing experience. The confidence you gain by having a solid foundation allowed me to really enjoy skiing at a higher level. Sports Outlet has really improved and upped their game.

New bike day! I can't thank Ben Deakins and Rome from SOLNIX bike shop in spokane washington enough…read morefor helping me get my dream bike. I have been in the customer service industry since the late 90s, I know a thing or two about customer service. Ben and Roman have been helping me decide on the Pivot shuttle LT for several months and the amount of knowledge they know is incredible! They without fail with every interaction went above and beyond normal customer service expectations. I am a loyal customer for life, and cannot shout out enough to all adventurers that if you're not going to them for your adventure needs, you are missing out on legendary service and knowledge.I went on a maiden voyage to beacon hill and the bike is epic , best decision I have ever made in a bike.

I had another great experience here (the second pair I've bought from them), this time with an…read moreassociate named Ryan, where they helped me go through and try shoes until I found a pair that had just the right amount of squish on the stride but firm enough to keep me easily moving forward. The amount of time they have always spent with me while not pressuring me to buy has always translated into a great experience!

Not helpful and pretentious staff. Went to buy shoes and walked out. They must make enough to be…read morethat way.

TOP NOTCH customer service, great prices. The owner bent over backwards to help us. This kind of…read moreservice just doesn't happen anymore, and we will DEFINITELY be back! Thank you!

Great shoes for people that work hard. The owner was very knowledgeable about what your feet need.read more

It's not the biggest Nike Outlet and I can't say I saw any deals that were so great I couldn't pass…read morethem up. They had some of the shoes I typically run in but the price wasn't better than I could find elsewhere, so I wasn't compelled to buy them. Someone did welcome me soon after I opened the door and entered, which I know is an expectation... but no one paid attention to me at any other point in my time there. Fortunately, I didn't need them to.

The location is good, but it doesn't feel like the prices are "outlet" or match the bargain vibe of…read morethe store. Lots of staff responses like "Um...pretty sure we don't carry that product. Or if we do, I just haven't seen it yet." "We might have those. Maybe check in that part of the store." (waves to corner) Then there was, "Yeah, you can totally return this by mail. Just send it back with the packaging." (Sent it back, followed up by phone, was told they refuse returns by mail, having the mail carrier 'return to sender' instead. But the pkg never came to me. Hhmmmm... No refund, no item returned to me. Ghosts have it, I guess?) It's not the staff's fault they aren't trained very well; that's a HQ decision. Just manage your expectations if you go.

you are greater upon entering. The displays are very well spaced apart . They have a fun assortment…read more of things you want to look at and buy. What a fun experience !

The second me and my buddy walked in on my birthday to the location at the NORTHPOINTE PLAZA, 9704…read moreN Newport Hwy, Spokane, WA 99218, the store manager named Heidi told us to leave literally the second we walked in so we asked if it was because we had frappuccinos from Starbucks as a joke she just kept saying "Get the f*** out of here" over and over probably about 10-12 times while im trying to ask "what is the problem" "why is she cussing at us and telling us we need to leave" she then tells us that " if we don't get the f*** out of here either the ambulance or police will remove us if we stay and she has to use her gun to make her point". And at this point we decided to leave. After she gave us no reason for why we could stay. And then when we call back and complain the next manager tells me her name and then tells me that it's private property and that they can do whatever they want once I tell him this story and then act like he didn't know her name when I asked for it again. So we decided to sit in the parking lot a little longer to figure out what we're going to do about this and had to go about talking to her and get us to go in there and look for shoes cuz they got a good deals and we just wanted a pair of shoes. About 30 minutes later after her customer that was in there and leaves she comes out locks the doors and goes to her car parked 3 cars from us and get in the car and no lie on everything I love she pulls out a meth pipe and starts smoking whatever is in that pipe. And not only did she pull out a pipe she pulls out a foil and a straw to her mouth she lights up whatever's on the foil. So needs to say she has a drug problem so maybe that's her problem because we never been a problem in any store and personal don't know anything about drugs other than the worst and that explains her behavior. She needed a fix and couldn't be bothered with another customer till afterwards.

I don't enjoy shoe shopping and try to go seldom as possible. This store is near my home and was an…read moreeasy stop after my shoes blew out. They have a good selection of the major brands and it seems To be well organized. If you need wide sized shoes, those are pretty well marked. Pricing also seems to be on the lower end of the spectrum compared to other shoe and sports stores. I found what I needed and a spare pair so I don't have to this again for a while. A shout out to Emily whom made a point of helping me save an extra $20 on my purchase by signing as a guest to the DSW app.

Tried calling ahead as a shoe was showing up as in stock based on the filters I used, but the size…read morewasn't there same as in the filter. When I tried calling, all I got was an automated message with hours, return policy, and online options. No way to talk to a human. If they can't even be bothered to answer a phone, I shudder to think of how their customer service actually is.

Outstanding customer service! Following my PT's advice, I…read morewent to Rizzuto's to find a certain type of shoe that would work with my orthotics and give me the support I needed when working (retail job- on my feet for 8 hrs per day). Carmela was very helpful and got me fitted with a pair of shoes that were supposed to do the trick. I tried said shoes for two weeks, coming back a couple of times to have a few little tweaks. Unfortunately the shoes hurt my legs and feet so badly that I knew I could no longer wear them. I went back in to see Carmela. What could be done? I'd spent a lot of money on shoes that I could not wear. Carmela made it right, and now I have shoes that are comfortable and I am happy to wear to work!!

Everything is great about Rizzuto's! The staff is knowledgeable and extremely helpful. They have a…read moregreat selection of shoes. I've been shopping at this store for well over 25 years. Having extra~wide feet used to make shoe shopping a total nightmare for me!! Not anymore, I just go to Rizzuto's, and usually get at least one pair of shoes. I especially Love to check out the sale/clearance racks each time!"

WEIRD and RUDE!!! Went to return a skirt. Had the tags and the receipt. The girl looked already…read moreannoyed I was making a return instead of a purchase. I needed it for an event i was going to but the free people dress i had ordered to go with it didn't come in time so that was the reason for the return. She asked me the usual questions, why was I retuning it, was there anything wrong with it, etc... Her entire vibe was off btw. Then she hits me with a "when did you purchase this?" I gave her the correct answer and then she processed the return. But how weird is that question?? In all my 32 years of life i have never been asked that question for a return. Like she thought i was sus or something? Like girl, you can see on the receipt when i bought it, smh. Will order and return from online now.

Super rude and unhelpful staff, came in on a Wednesday morning and was not even greeted. Went to…read morepurchase and couldn't even be bothered with polite conversation. Do not come to this location. Purchase online for better treatment.

I'm sorry I didn't get pictures...what a total experience...pinup girl, or goth, or newly made in…read moreUK vintage fashions from the most fun fabrics this side of 1950 Dagwood. Platforms to cheer up Abby from NCIS...local art covers the walls and local jewelry to match. The owner is very cool; you can tell this place is a labor of love due to the attention to detail and quality of products. I'd your college age or just want a fun twist in clothes GO here..!

I'm mixed on our experience. I researched Spokane looking for alternative clothing and this was…read morethe spot that came up. So our only free time on Saturday before the play we came to town for started was slated for this place. I'm not sure we were even greeted when we walked in and I did alot of pushing of daughter to areas. At one point I approached the clerk and asked about where to look for the sizes (plus) and how the vintage racks are set up. Daughter is not looking happy and depressed. Avoid the vintage racks if you are on the plus side, there is nothing there. A couple of dresses were pointed out in the window. It seemed like more effort/time was aimed at friends that came in. Once everyone else left the clerk did start to help dd look for items in her size. And she finally tried on a few pieces. The gargoyle we secretly purchased was a hit by the way. All and all it was an spendy trip. But if she is happy with what I bought her than great, you only turn 21 once. I should give less stars for the lack of interest in our business but finding someplace with goth-y clothes in a Plus size bumps you up.