I had another great experience here (the second pair I've bought from them), this time with an…read moreassociate named Ryan, where they helped me go through and try shoes until I found a pair that had just the right amount of squish on the stride but firm enough to keep me easily moving forward. The amount of time they have always spent with me while not pressuring me to buy has always translated into a great experience!

Gabby assisted me with selecting shoes, insoles and socks for walking. I am an older customer with…read moresome foot issues. She did a great job on evaluating my needs and offering a selection of shoes, insoles and socks. The prices were comparable to everything I had researched on line. I was 100% satisfied with service, product and price.

Great shoes for people that work hard. The owner was very knowledgeable about what your feet need.read more

TOP NOTCH customer service, great prices. The owner bent over backwards to help us. This kind of…read moreservice just doesn't happen anymore, and we will DEFINITELY be back! Thank you!

The location is good, but it doesn't feel like the prices are "outlet" or match the bargain vibe of…read morethe store. Lots of staff responses like "Um...pretty sure we don't carry that product. Or if we do, I just haven't seen it yet." "We might have those. Maybe check in that part of the store." (waves to corner) Then there was, "Yeah, you can totally return this by mail. Just send it back with the packaging." (Sent it back, followed up by phone, was told they refuse returns by mail, having the mail carrier 'return to sender' instead. But the pkg never came to me. Hhmmmm... No refund, no item returned to me. Ghosts have it, I guess?) It's not the staff's fault they aren't trained very well; that's a HQ decision. Just manage your expectations if you go.

It's not the biggest Nike Outlet and I can't say I saw any deals that were so great I couldn't pass…read morethem up. They had some of the shoes I typically run in but the price wasn't better than I could find elsewhere, so I wasn't compelled to buy them. Someone did welcome me soon after I opened the door and entered, which I know is an expectation... but no one paid attention to me at any other point in my time there. Fortunately, I didn't need them to.

you are greater upon entering. The displays are very well spaced apart . They have a fun assortment…read more of things you want to look at and buy. What a fun experience !

The second me and my buddy walked in on my birthday to the location at the NORTHPOINTE PLAZA, 9704…read moreN Newport Hwy, Spokane, WA 99218, the store manager named Heidi told us to leave literally the second we walked in so we asked if it was because we had frappuccinos from Starbucks as a joke she just kept saying "Get the f*** out of here" over and over probably about 10-12 times while im trying to ask "what is the problem" "why is she cussing at us and telling us we need to leave" she then tells us that " if we don't get the f*** out of here either the ambulance or police will remove us if we stay and she has to use her gun to make her point". And at this point we decided to leave. After she gave us no reason for why we could stay. And then when we call back and complain the next manager tells me her name and then tells me that it's private property and that they can do whatever they want once I tell him this story and then act like he didn't know her name when I asked for it again. So we decided to sit in the parking lot a little longer to figure out what we're going to do about this and had to go about talking to her and get us to go in there and look for shoes cuz they got a good deals and we just wanted a pair of shoes. About 30 minutes later after her customer that was in there and leaves she comes out locks the doors and goes to her car parked 3 cars from us and get in the car and no lie on everything I love she pulls out a meth pipe and starts smoking whatever is in that pipe. And not only did she pull out a pipe she pulls out a foil and a straw to her mouth she lights up whatever's on the foil. So needs to say she has a drug problem so maybe that's her problem because we never been a problem in any store and personal don't know anything about drugs other than the worst and that explains her behavior. She needed a fix and couldn't be bothered with another customer till afterwards.

I don't enjoy shoe shopping and try to go seldom as possible. This store is near my home and was an…read moreeasy stop after my shoes blew out. They have a good selection of the major brands and it seems To be well organized. If you need wide sized shoes, those are pretty well marked. Pricing also seems to be on the lower end of the spectrum compared to other shoe and sports stores. I found what I needed and a spare pair so I don't have to this again for a while. A shout out to Emily whom made a point of helping me save an extra $20 on my purchase by signing as a guest to the DSW app.

Tried calling ahead as a shoe was showing up as in stock based on the filters I used, but the size…read morewasn't there same as in the filter. When I tried calling, all I got was an automated message with hours, return policy, and online options. No way to talk to a human. If they can't even be bothered to answer a phone, I shudder to think of how their customer service actually is.

Everything is great about Rizzuto's! The staff is knowledgeable and extremely helpful. They have a…read moregreat selection of shoes. I've been shopping at this store for well over 25 years. Having extra~wide feet used to make shoe shopping a total nightmare for me!! Not anymore, I just go to Rizzuto's, and usually get at least one pair of shoes. I especially Love to check out the sale/clearance racks each time!"

Outstanding customer service! Following my PT's advice, I…read morewent to Rizzuto's to find a certain type of shoe that would work with my orthotics and give me the support I needed when working (retail job- on my feet for 8 hrs per day). Carmela was very helpful and got me fitted with a pair of shoes that were supposed to do the trick. I tried said shoes for two weeks, coming back a couple of times to have a few little tweaks. Unfortunately the shoes hurt my legs and feet so badly that I knew I could no longer wear them. I went back in to see Carmela. What could be done? I'd spent a lot of money on shoes that I could not wear. Carmela made it right, and now I have shoes that are comfortable and I am happy to wear to work!!

WEIRD and RUDE!!! Went to return a skirt. Had the tags and the receipt. The girl looked already…read moreannoyed I was making a return instead of a purchase. I needed it for an event i was going to but the free people dress i had ordered to go with it didn't come in time so that was the reason for the return. She asked me the usual questions, why was I retuning it, was there anything wrong with it, etc... Her entire vibe was off btw. Then she hits me with a "when did you purchase this?" I gave her the correct answer and then she processed the return. But how weird is that question?? In all my 32 years of life i have never been asked that question for a return. Like she thought i was sus or something? Like girl, you can see on the receipt when i bought it, smh. Will order and return from online now.

Super rude and unhelpful staff, came in on a Wednesday morning and was not even greeted. Went to…read morepurchase and couldn't even be bothered with polite conversation. Do not come to this location. Purchase online for better treatment.