Updating. I've had excellent service from customer service but the managers and some cashiers…read morehaven't been as helpful. This was previously a 5 star review from my experiences with customer service. I run a nonprofit horse rescue and get coupons from Purina for horse feed. I have frequent problems with them, but today was the worst. I was running behind and despite my clear communication that I was giving her 3 coupons (said 3 times), she only rung up one. We had already swiped the card, so she had to process a refund. I expressed I was running short on time and she said it would be quick. She then processed an EXCHANGE and called us "even" and wanted to ring me back up for the 2 coupons she had missed. So she wanted me to buy 2 bags of senior feed ($29) at full price, not need or get a real exchange, then pay the discounted price ($9) for the same two bags. At this point a manager (Jim) had come up and was backing her up saying it all made sense and that we were "even." Though I had been charged too much and not refunded anything and they wanted more of my money. I asked him for reassurance this wouldn't happen again and he just mansplained that the job was hard. No apologies, nothing. The customer service rep (Sheila) was the only thing that saved the situation by understanding the situation and taking over to help process our refund and get our coupons applied. I spend hundreds of dollars in this store weekly, and this situation has me considering finding a new feed store that actually supports nonprofits and the coupons we need to keep working. If I do go back, Sheila will be the only reason. I am extremely disappointed in this situation.

This is the newest addition to the North 40 Outfitters stores in the Spokane area. Plenty of…read moreparking in the huge lot out front and plenty of goods inside. They've got everything you need for your home, auto, and clothing needs. It's like the general store on steroids. Worth a visit just to see the expanse of all they have. On this visit I came for boots and work clothes and there were an abundance of options. They will also set up accounts for reputable companies as well.

The product was marked $14.99 on the shelf. I went to the register and it was $25.00. No big deal…read morebut the cashier seriously just shrugged her shoulders and said "I don't know" and continued with the transaction. No regard for customer service whatsoever. A simple apology goes a long way and why would you not make a change to the tag? The store was completely dead and the cashier was distracted on her personal electronic device. It's no wonder people shop online now days. I went to the shelf again after the transaction was complete and the cashier yells across the store, "hey can you bring me that tag? " what a joke, I took the photo and walked out. I have had way too many poor experiences with this store from waiting on repairs for 1 year to employees breaking my new shotgun as I was picking it up. Good luck Sportsman's!

Does not look like a thriving business at this point. I visited to have line wound on a couple…read morereels. I waited about 10 minutes for the employee trained for that task. There were very few employees to . People waiting in the gun department were not helped. The store seems to have a little merchandise spread out to appear adequately stocked. After my wait they had no 8 or 10 pound monofilament to fill my reel spools. If you have no product people will shop elsewhere.

New bike day! I can't thank Ben Deakins and Rome from SOLNIX bike shop in spokane washington enough…read morefor helping me get my dream bike. I have been in the customer service industry since the late 90s, I know a thing or two about customer service. Ben and Roman have been helping me decide on the Pivot shuttle LT for several months and the amount of knowledge they know is incredible! They without fail with every interaction went above and beyond normal customer service expectations. I am a loyal customer for life, and cannot shout out enough to all adventurers that if you're not going to them for your adventure needs, you are missing out on legendary service and knowledge.I went on a maiden voyage to beacon hill and the bike is epic , best decision I have ever made in a bike.

Needed my old bike repaired and tuned up. Shred was close by so I took it over. The staff was…read morefriendly and quickly figured out what my bike needed to get back on the road. I know repairs are going to be expensive but the estimate was reasonable. The bike looks great and should ride problem free for few years. Will definitely go back to them.

Wide selection & variety of sports cards, collectables & awesome finds!! Great customer service!!…read moreValuable finds!!

DJs card shop is amazing - great selection and excellent service - prices are very reasonable and…read moregreat value offered if selling - always a joy to visit

I am a trans man, I have been on t for over a year and I pass. I have a deep voice aswell( even…read morehave a beard). The worker in here called me miss, I told her I was a dude and then proceeded to call me miss and mam through the check out.

I was in search of an inexpensive corn hole game set and I can't say enough about how helpful…read moreBradley was! Bradley greeted me as soon as I walked through the door, asked if he could help me find anything, then pointed me to a display with discounted summer games. After I made my purchase he even offered to bring the bulky box to my car! Big 5 nicely done!

From auto parts to clothing and everything in between. I don't go here often an it is out of my…read moreway, but when I need that oddball item I can't find elsewhere, The General Store will usually have it. Yo just don't find many stores like this anymore, with such a mix of items. It is fun to wander thru the narrow isles and see what they have. Service has always been friendly. Sure the prices don't match the discount stores, but they have stuff! Other reviews seems to have issues with their return policy. I have only ever returned one item and had no issues.

I used to love shopping at The General Store, but I haven't been back since the day I was…read morewrongfully accused of stealing. I was stopped at the front of the store, right by the cash registers, in full view of everyone coming and going. Multiple employees surrounded me while they searched my purse and my person. It was one of the most humiliating experiences I've ever had, especially knowing I had done nothing wrong. After they found nothing, one employee quietly apologized to me. What hurt the most was that there was never a public acknowledgment that I hadn't stolen anything or a public apology in front of all the people who had just watched me be treated like I had stolen something. Instead, I was left to walk away carrying the embarrassment and humiliation on my own. I went home in tears that day, and I have never been back. I genuinely used to enjoy shopping there, but the way that situation was handled changed that for me completely. I recently shared this experience in a comment on one of The General Store's TikTok posts about how amazing their store is. I wasn't trying to be hateful or disrespectful. I shared it because this experience genuinely hurt me, and I felt that customers should be able to speak honestly about how they have been treated. What was especially disappointing was their response. Rather than reaching out to say, "We're sorry this happened to you," acknowledging how the situation was handled, or letting me know that steps had been taken to prevent another customer from having a similar experience, they blocked me. That response was incredibly disappointing. I wasn't looking for anything from them other than some accountability and acknowledgment that the way I was treated was hurtful and humiliating. Being blocked for respectfully sharing my experience left me feeling as though protecting the store's image mattered more than hearing from a customer who had been deeply hurt by the way she was treated.

When accompanied my daughter to shop here. I learned a little bit about the history of this chain…read morestore which was pretty cool. DICK's Sporting Goods was founded in 1948 by 18-year-old Dick Stack, who started a small bait-and-tackle shop in Binghamton, New York, Upon entry, the history and the pictures of the original store reflect on the wall in the vestibule. The store offers all things sporting goods, fishing/tackles goods and some camping goods. There's a variety of quality merchandise available. The store is large as compared to BIG 5 from what I've seen thus far. The store was not busy. I saw about 2-3 employees. Unfortunately we didn't locate what we were searching for.

Just back got from Dicks golf department. We were helped by Al as my grandson was in the market for…read morea new driver. We have been to many golf shops and pro shops. Al was absolutely fantastic. He took his time, was patient and expertly answered all our concerns and questions. Highly recommend Al for your golfing needs the man is a pro. Thanks AL.

I shop here for my husband and always have a good experience. Great selection of products,…read moreknowledgeable and friendly staff and an excellent return policy. What more could you want? Great quality products and the one time I had a quality issue the staff was quick to respond with great customer service and offer a refund.

Like the outdoor selection these guys have. Staff were always friendly, appreciate that !…read more Thanks ! G/D

Sportsman warehouse always has everything we are looking for. Always has a great selection of…read moreeverything from apparel to 9mm ammo.

Has an great inventory of fishing and hinting items. Great deals on various items and the service…read morewas excellent. I bought some binoculars and they hooked me up with addition discount due yo it being the display model.

I mean it's the only REI in like 200 miles in any direction, so obviously it's 5 stars…read more In addition to that, this is a pretty decent sized REI store with a pretty good selection. The staff is all friendly and helpful and will be able to direct you where you're going. The layout is a little wonky, I don't know if it's because of the overall size of the store, or just that it's laid out poorly. But once you get your bearings you'll be able to figure it out. The parking lot is also awkward to get in and out of, and also awkwardly located in relation to the main entrance. But any REI is a good REI and I'm glad this place is here.

Do your research and snipe in here for that something special. The vast majority of this stuff is…read moreunnecessary, over-engineered, outdoor recreation thirst traps for weekend warriors but of course for the dedicated adventurer there are some vital items I'm sure. Prices are off the rails. Park passes are sold here including National Forest day parking passes. Just get em' at checkout. Speaking of checkout, brace yourself for a long wait during busy times including over lunch hour. Employees can be knowledgeable or downright confused but are at least mostly friendly. I'd suggest RambleRaven first, or go online, but come here for well-researched certain somethings that you may have to return.