A few things I will touch on in this review: 1. Payment…read more2. What was advertised and what was delivered 3. Flower freshness 1. Several days prior to Mother's Day, I placed an order on Freshland's website for a bouquet ($88 after fees). Since I was opting for pick-up instead of delivery, I selected the payment method of "in-store". A couple of days later, I received a call from an employee asking for my credit card information so that they could process the payment before making my order. This call was unexpected, and I asked if there was another way I could pay because I wasn't comfortable reading anything off over the phone. They allowed me to send an e-transfer instead, which was an OK alternative. While I can understand that processes have changed under COVID guidelines, having an "in-store" payment option online with no indication that we will be called and asked for card information is a bit of an unpleasant shock. 2. Yesterday, I picked up my flower arrangement and it so poorly resembled what I ordered on the website. Understandably, Mother's Day is a busy time for florists and with stock limitations, some substitutions are necessary. HOWEVER, what I received did not at all resemble the arrangement advertised - I have attached photos so you can make the call for yourself. Less subtle differences to call out: no succulent (just a bunch of leaves in the shape of a succulent lol), SIZE, colour way (but ok, substitutions maybe? This can slide). It's pretty, but it's not what I ordered and paid for. 3. Flower freshness. Most of the flowers came fully bloomed so we knew immediately the arrangement wouldn't last very long. Some petals were starting to brown and wilt, and today (the day after pick-up) some petals have fallen out already. The arrangement costed over $88 after tax, and was underwhelming. I tried really hard to convince myself I liked it, but after showing photos to a friend who used to work in a flower shop I knew a review was imminent. I'm disappointed that this was my experience with Freshland because I've had excellent experiences with shops in downtown Toronto and have been looking for a business closer to home to support. The search continues.

My husband purchased two dozen roses from this place for our anniversary. The SECOND day the roses…read morewere already browning and drooping. Absolutely not fresh flowers, and my poor husband paid full pop. He was better off buying flowers from Costco! Not impressed. UPDATE: spoke with the owner, who was absolutely lovely. She has offered to rectify the situation with a beautiful Thanksgiving arrangement for which I am most grateful. Fantastic customer service! Thank you Judy!

I was one of those kinds of customers that walks in the day before with a vague idea if what I…read morewanted. The florist was so helpful! She spent time asking questions, trying to understand what I wanted. Well, my wife just received her arrangement and it's even better than what I had imagined. This flower shop does more than deliver flowers. They put personality and art into their arrangements!

I absolutely love this place!!…read more It's owned by a family and they REALLY love flowers. They have delivered flowers for me MANY times. The prices are a bit high, but it's the quality that you pay for. They have the most beautiful flower shop. It's almost as if your walking into the garden of Eden. They decorate so beautifully. Nothing crazy and overtly flashy. The younger daughter does a beautiful classic decor for my annual Lillie's. I highly rec commend using them for any sort of delivery or gift. Every person on the staff is extremely polite and will help you if you let them know what you need. M.

I'm a second generation customer of Rheas Flower Shop on…read moreLakeshore Blvd W If you're looking for a florist go no further. She is thee best it's a visual treat to walk into her shop and no matter what it's like outside it's warm and welcoming at Rheas beyond the great quality and selection. There's wonderful aroma to breathe in the second you open the door. Something that just can't be bottled, nature at it's best, makes me smile anyways. My family has purchased everything from wedding flowers, funeral arrangements to the boutonnière and the corsage I brought my date at my high school graduation. Today I was in and purchased a wonderful Christmas wreath for my Grandparents grave. I always like to get something unique like my Baba and this year Rhea suggested one with Magnolias blossoms w/leaves and pine cones. Perfect! The owner is a wonderful woman wrapped my wreath in cellophane and attach to a wreath stand (to protect it from the weather) all I had to do was push it into the ground at the cemetery. What more could I ask? There's always a great variety of house plants too so I like to pick up a little treat for myself. Today I purchased a Japanese fern for only $8 I'd recommend anyone needing Christmas arrangements to make their way to Rheas quick!

Thank you Rhea Flower Shop for helping me put together flowers for my best friends birthday!…read moreCustomer service was amazing and the experience was hassle free. I strongly recommend this lovely flower shop for all your celebrations my friend loved her flowers!!

I rarely leave reviews but Orchid Florist really deserves one for their exceptional arrangements…read more In August, I had to place a phone order from the US for 2 flower arrangements (SILKEN SERENITY CASKET SPRAY and GLORIOUS FAREWELL SPRAY in white to match the casket spray) for my mother-in-law's funeral in Toronto, Canada. From the moment I made the call, Orchid Florist was attentive and compassionate, guiding me through the selection process with patience and care. They ensured on-time delivery with the email confirmation. This extra step (the email confirmation), gave us peace of mind during a time of great stress and uncertainty. The flower arrangements they provided were not only beautiful but also a true testament to their dedication to their craft. The flowers were incredibly fresh and vibrant, and they added a touch of beauty and elegance to the service that was deeply appreciated by our family and friends. I was simply amazed by the quality of their flower arrangements. Even after two days, as we gathered for the burial service, the flowers retained their stunning beauty and freshness. During such a challenging time, it's reassuring to know that there are businesses like Orchid Florist that genuinely care about their customers and the quality of their work. I wholeheartedly recommend them to anyone seeking not only beautiful flowers but also professional and reliable service.

Once again, unbelievable, customer service and absolutely the best flower quality available in…read moreOntario. These are the Mother's Day flowers I sent to my mom -two of the photos were the flowers the day they arrived and then one of the flower photos was 10 days later. Still looking spectacular if not even more spectacular now that the flowers are opening!!!!. I haven't seen them myself as I live in a different province, but I've heard the whole house smells amazing so thank you to Orchid Flowers .

I have been buying flowers here for over 45 years, gorgeous fresh cut flowers and amazing roses for…read morethose uber special events for all the special women in my life. When I lived in the USA for a spell and now outside of Toronto Kennedy Flowers has never let me down Fresh Bold and Beautiful, you guys Rock!

I've been going to this place for the past 10 years and without of doubt, this is the best flower…read moreshop in the GTA. Excellent customer service and a great manager. Price is fair, service is amazing, and the quality and design of the flowers is excellent. 100% recommend to those who want any kind of flowers!

Ordered & they delivered a gorgeous bouquet of whimsical flowers. It was delivered same day…read more Absolutely wonderful!

It's almost 6pm on Valentine's Day and both my mother and mother-in-law have not received their…read moreflowers that I ordered over a week ago to arrive today...I ordered them on February 6th. I spoke to both my mother and mother-in-law and nothing has come to their doorsteps. Sweetpea's didn't bother to even call me or e-mail to tell me that the flowers will not be coming. I'm assuming they won't be delivered this evening. Even if they are, the whole point was to have them delivered to be enjoyed during the day on Valentine's day. I will NEVER use this company again. The fact that they didn't even have the courtesy to tell me that my order will not be completed as it was supposed to be shows a general lack of professionalism and a complete lack of respect for their customers. I'm hoping to get my money back tomorrow, because there is no point in getting Valentine's Day flowers after the actual day. Very disappointed!!

All the ladies at Metro Florist inc have been super helpful & accommodating…read more I ordered flowers for my co-worker on Christmas Eve, a few minutes after my order I already got a call from them stating that my order has been received. They set the expectation that the flowers would not be delivered same day, and it was totally understandable as it was the day before Christmas. It was so nice of them to tell me ASAP and gave me a realistic update, and made sure that they would be delivered on Dec 27th. On Dec 26th, I found out that my co worker has already gone home from the hospital and I needed to update the delivery address, so I emailed & left them a voicemail. Even though the shop was closed for the holidays, I still received an email confirmation about an hour later and I was rest assured that address would be updated. It was a great experience with Metro Florist inc from start to finish and I would definitely re-order from here again in the future :)

If I can give 10 stars to this business, I would. They are so nice, helpful, creative, polite and…read moreaccommodating that it blows my mind every time. We have used them many times throughout last year, and every occasion, whether happy or sad, was supported with their immeasurable creativity and finesse and just simple kindness and care. This is now our ONLY shop we are getting the flowers from. Thank you!

We are absolutely delighted with the amazing and beautiful floral arrangements we received. Each…read morearrangement made fresh, so all the flowers were very fresh and lovely. They all smell so good! The store offers a wide variety of flowers and plants. Also, the store itself is very clean, well-organized, and quite spacious. In addition, their staff were very friendly and even provided us with tips on how often to properly water the flowers. Overall, we had a wonderful experience and highly recommend this place!

i can't say enough great things about BW flowers. Always so accommodating, unique inventory and…read moregorgeous arrangements. I had a vision for a wreath this year and my expeditions were blow away - stunning! highly highly recommend.