I was looking to get a pair of dress pants cleaned right away and looked up other places that did…read morethe cleaning in house. (My usual choice sends it out.) This spot came up with good reviews and I decided to give them a try. They're in a small plaza with a restaurant and some other businesses. There isn't a lot of parking, but I suggest going during a non-peak meal time to find a spot. I've been fortunate to find parking both times I've gone. The owner was present when I arrived with my pants. He confirmed he could do a delicate cleaning on these and would not press a crease into the pants. (His rule of thumb is to not put a crease in unless the customer asks.) He did recommend that I remove the button as he didn't have a spare, which the instructions in the pants suggested anyway. He loaned me a seam ripper from the back so I could remove the button before he took the pants. They do not use harsh chemicals on dry cleaning here - good for those avoiding harsh chemicals and wanting an eco-friendly cleaner. Prices are very reasonable here. My pants were finished on Monday afternoon with no rush charge. (I dropped them off on Saturday.) The pants looked crisp but not crunchy - ready to wear after being picked up.

Given the dearth of dry cleaners in the area, I would love to find a place that provides good…read moreservice but also at least gives off the impression that they are happy to have me as a customer vs just giving me expressionless service that gives off the vibe that they honestly don't care if I come back or not. This establishment has pricing that is in line with others in the area and my clothes are done when they say they will be, but to me that is the price of entry in terms of a dry cleaner because every place should be able to deliver on those two things. Unfortunately, whenever I went in, I just got the impression, right or wrong, that I was nothing more than a transaction, as there was no smile, no greeting, no anything. Again, they didn't provide bad service and they delivered as promised, but those to me are table stakes, so I will choose to continue my quest to focus on frequenting places that give the appearance of valuing me as a customer.

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

Wash and fold service- First attempt the clothes smelled terrible, they were folded but smelled…read moreterrible. I had to re wash the entire load of clothes. They provide me a credit to my account which I did not request, once offered in requested for my money back. They did no provide the money back and ask to provide them another opportunity. The second load equally as bad. I am not sure if they are just folding the dirty clothes or washing them with water. They do not look or smell clean. I had to redo now two loads, defeating the purpose entirely. The cost was definitely not worth as I had to redo it twice. The costumer services was minimal almost inexistent. Please go local instead.

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

The ladies that work here are very sweet and nice and helpful. The place is always very clean. The…read moremachines are not stinky. The dryers work very well. You can park in the front or in the back. And if you're hungry, or need a drink. There's places on both side sides of you.. I used to use another laundromat down the street, but it went out of business. If I knew this one was here I would've never went to the other one. This one is so much nicer.

This place is clean and too expensive for me. Strip mall laundry in Charlotte at $3 per pound is…read moretoo much for may 2026.

Skye and her team are the BEST. Very professional, very reliable and willing to help in any way. I…read moreneeded something cleaned quickly and Skye made sure of that. Differently worth the price. So friendly and very reliable.

I will really miss the staff at Elite. always so friendly and helpful. I've been going to them for…read more20 years. Super disappointed in the replacement. So far they've done a terrible job with my clothing. Charging twice as much as the elite team. Extremely poor quality of service. I will be finding another dry cleaners. I wish you the very best in your retirement. thank you for 20 years of great service. you would've gotten a five star rating from me.

Super nice people, always somebody available, my quilt came back, nice and clean and in great…read morecondition!

Great Quality, but Watch the Bill! I recently used Tide…read moreCleaners for a mix of wash & fold, professional pressing, and dry cleaning. Overall, I'm very satisfied with the results, though there's one caveat to keep in mind. The Good: * Perfect Press: My dress shirts and slacks came back crisp and perfectly pressed. They clearly take pride in the "finish" of the clothes. * Reliable Dry Cleaning: I had a few delicate items that needed extra care, and they handled them perfectly with no weird chemical smells or damage. * Convenience: The drop-off and pickup process is seamless, and the staff is always professional. The Not-So-Good: * Premium Pricing: While the service is top-tier, the prices were definitely higher than I expected. If you are looking for the cheapest option in town, this might not be it. You are definitely paying a premium for the brand name and the convenience. Final Verdict: I'll definitely be back for my high-quality items that need a professional touch, but I might be more selective about what I bring here given the cost. If you value quality over a bargain, they are a great choice!

Very conveniently located with plenty of parking. It is very clean inside and smells like Tide…read moreDetergent. The employees are very kind. They do lots of services including dry cleaning, wash/dry/fold, alterations and lots more. I think they take the items to another location to be washed, I saw a truck unloading clothes last time I was there. I got a suit dry cleaned and it was cheaper than another dry cleaner in the area I've tried. It was ready 2 days after I dropped it off. They did a good job on the suit. There was some red wine splashed on the bottom pant leg and they attached a note saying it was too tough to safely remove. So that stain was still there, but besides that it was cleaned and ironed very nicely. I will go back for sure.

Tide Cleaners bought out Elite Cleaners in Morrocroft at 3904 Colony Road in Charlotte, NC. I…read moreneeded my electric mattress pad washed, made a hard copy of the washing instructions in several languages, and brought it to the store. At first they were reluctant, but I encouraged them and they finally agreed. The next day I get a phone call saying they had decided not to clean it, as they were afraid they were going to "mess it up" in which case they would have to pay for it. Washing instructions were printed on the item for a reason, and if followed properly it should be okay. Perhaps they need to find some employees who won't "mess things up". I found another cleaner who agreed to wash it, and it turned out fine! No problem!

Tide bought out Elite cleaners which I had been using for years. I dropped off a down comforter and…read morea few shirts to be cleaned - beware, they all came back smelling of Tide detergent. The smell of the comforter was so strong that I had to put it outside until I had time to run it over to a new dry cleaner and the shirts also had to be redone. if you like that smell you will be fine, but not everyone likes that scent.

No issue and quick turnover! Not much else is expected in my…read morebook for a dry cleaning.

Professional, experienced, and friendly service here. I got two suits dry cleaned here and had no…read moreproblems. I was not in any rush to get the suits back. In reading some of the other reviews for this business, I think people have this expectation that magic can happen and they are the only ones that live on this planet. Plan accordingly people!... if you can't find that a place can't accommodate your impossible schedule that you created for yourself, take your business elsewhere. All the work is done in-house here and organic. Lots of other dry cleaning places (that are less expensive) ship out the garments to another facility so it then becomes a game of transportation and logistics. I know I've been trying to be more environmentally conscious about my decisions, but think about the extra gas it takes to transport garments from the cleaners to another place - it just erks me to think about the wasted fuel as I'm sure all that driving adds up. Soapbox speech over... I was super happy with the service here and will be coming back. It is in the same complex as my work, so very convenient. The day I picked up my suits, their credit card system was being weird and actually didn't charge me. The staff member called and politely asked me to come back in to pay the balance (which was no problem). I came back the next day and she totally remembered me (since the situation was unique). Sometimes I walk by this place to go to Earthfare nearby and the staffer waves at me every time (no fail).