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Pioneer HVAC

5.0 (81 reviews)
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10 minutes

Response rate

100%

Services - Pioneer HVAC

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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Recommended Reviews - Pioneer HVAC

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Reviews With Photos

Eric T.

Very communicative, and was very early to the appointment, which is very convenient. Technician got right to work and immediately solved the problem. Can't complain with that! The technician came in with a set of tools just in case and was prepared for whatever situation came up. His uniform was clean and he was very polite while on site. He did not try to sell me anything or upgrade, he simply charged me the visitation fee and was on his way. Would definitely recommend to anyone needing an appliance repair! Thank you.

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9 months ago

Arrived same day from request, friendly service, knowledgeable technician. A little on the pricier side I think. But it's hard to gage.

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Aleksandr S.

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9 months ago

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10 months ago

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7 months ago

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8 months ago

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8 months ago

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2 months ago

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2 months ago

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9 months ago

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8 months ago

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8 months ago

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9 months ago

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10 months ago

Quick response time, and came out the next day to fix two broken split AC units in the rooms. Good value, will use them again!

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1 year ago

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10 months ago

Found the problem quickly. Did the repair system working properly now very satisfied with the service

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8 months ago

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1 year ago

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10 months ago

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9 months ago

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10 months ago

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11 months ago

Same day service, same day repair. Would highly recommend to others who are in a similar situation

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8 months ago

All things went great. Timely and great service. Pricing was fair and work was done same day . Will use again

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2 years ago

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7 months ago

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2 years ago

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6 months ago

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9 months ago

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8 months ago

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7 months ago

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11 months ago

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1 year ago

I needed someone out same day to re-hook a unit back up, pricing was very reasonable and service was great! Thank you for your help!

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3 years ago

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10 months ago

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11 months ago

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2 years ago

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11 months ago

Appreciated the quick reply and same day service! Very efficient and helpful and gave tips for continued maintenance.

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10 months ago

They responds fast and done the repair professional. It's worth the value. Highly recommend them.

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10 months ago

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10 months ago

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2 years ago

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Page 1 of 3

Ask the Community - Pioneer HVAC

Review Highlights - Pioneer HVAC

I contacted Alex last night because my A/C stopped working and he came to assed the problem the next day.

Mentioned in 7 reviews

Read more highlights

J Martin Indoor Air Quality

J Martin Indoor Air Quality

(720 reviews)

For a home I manage with an aging (nonagenarian) tenant it was decided to install A/C to the…read morecurrent system so that health and safety were adequate. We had contacted a local company and, while the quote and scope seemed adequate, the plan for condenser placement was not great and I had sticker shock. So I went to YELP and found JL Martin. I am so glad I did! Jared toured the home, and came up with a great plan for a new system and was able to come in around 3K less that the previous company. I appreciated the 'out of box' thinking! This included working with the city permit process as well. The biggest hold up was actually the city acknowledging and passing the plan. Once that happened the JL Martin team scheduled quickly and the install was completed in under a day. The install team was incredibly respectful, explained everything that they were doing, and took great pains to be as unobtrusive as possible. They gave me the guidance on what to expect with the state inspection and city, made sure I understood what the filter requirements would be in the future and the city signed off within 10 days of install. I could not have asked for a better experience! They really work with you and everyone, from installer to office staff to upper management were amazing, responsive and helpful. They deserve all the reviews that encouraged me to reach out to them.

I had my office mini split heat pump replaced. As scheduled Crispin and Kevin arrived on time to…read morestart the job. They did an excellent installation. And they cleaned up the job site afterward And, I am very happy with the concealed AC condensation drain line. It will be concealed behind the drywall in the garage. It drains directly into the laundry drain. Hats off for a job well done. Also, a shout out to Jesus Ochoa for arranging interest-free, 18-month financing.

Friends & Family Heating And Air Conditioning - Friends & Family Heating and Air Conditioning

Friends & Family Heating And Air Conditioning

(758 reviews)

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

1st Choice Heating & Air Conditioning

1st Choice Heating & Air Conditioning

(521 reviews)

We had our outdated ductwork replaced by 1st Choice in 2024, and the experience has been…read moreconsistently great ever since. Every team member we've interacted with has been kind, professional, and genuinely respectful. Beyond simply being the company we liked most, their quote was also very competitive. In the two years since the installation, we've needed a few airflow adjustments, and each time the process has been easy-scheduling is smooth, and the work is handled efficiently and without any hassle. It's refreshing that their crew is alway, literally always, happy to answer questions, explain things, etc.

I rarely write reviews but 1st Choice Heating and Air genuinely earned this one…read more We did a lot of research before making our decision. Multiple quotes, comparing equipment, warranties, pricing, all of it. At the end of that entire process 1st Choice was not just the best value we found, they were the best overall experience by a long shot. James the owner was involved from day one and that made all the difference. He was honest, straightforward and actually cared about getting us the right solution for our home. Not just the most expensive option or the quickest sale. The right one. That kind of integrity is honestly hard to find. The installation crew was excellent. Professional, efficient, clean and clearly very skilled at what they do. It was a complex job and they executed it flawlessly. They treated our home with respect throughout the entire process. We had a comfort problem in our home that had been going on for years and no one had ever properly addressed it. 1st Choice figured it out immediately, proposed the right fix and delivered exactly what they said they would. That problem is completely gone now. Every single interaction from the first call to the final walkthrough reminded me of what great service is supposed to look like. Responsive, honest, fair and genuinely excellent at their craft. If you are in South OC and need any HVAC work done these are your people. I cannot recommend them enough.

Irvine Air Conditioning & Refrigeration - Irvine Air Conditioning and Refrigeration Inc.

Irvine Air Conditioning & Refrigeration

(190 reviews)

Things are heating up and summer is almost here which means our Air Conditioning will be working…read moreovertime. We had our unit checked out today with a regular maintenance frequency. It's a good idea before things heat up to have the system evaluated and checked out. Based on our experiences we recommend Irvine Air Conditioning. They are simply the best in Orange County and surrounding areas. Irvine Air Conditioning has installed a new Bryant high efficiency HVAC in our home with all new ductwork and insulated access closet with a new 12 year Rheem Platinum 40 gallon water heater and provides maintenance as well. The system is fantastic and highly efficient. The professionalism and skilled team of Robert, Stanley, Alex, Paul and the other knowledgeable team members are second to none. They are knowledgeable, transparent, trustworthy, skilled and very kind. Investing in a quality system with such amazing, trustworthy and skilled professionals are quite valuable and truly bring us peace of mind. Irvine Air provides very competitive pricing and their quality of work and detail oriented approach to projects such as ours stands far above the rest. In my many years of working with contractors this company and their employees provide stellar service and impeccable results with detail you don't expect or get from others. Their equipment, service vehicles, cleanliness on the job and solution oriented approach to projects is impressive. Don't wait as they book up fast and we highly recommend Irvine Air Conditioning. Call Robert or Stanley at (949) 910-0099 office Stanley direct at (949) 344-3144 Visit their website at: irvineacrepair.com I also have them scheduled to come back in a week to install a Ventstar, WIFI, touch screen thermostat which is an amazing unit. We used these in the classrooms and city facilities I used to manage.

Sam was on time and deep cleaned our AC. He was very knowledgeable, answered questions, and made…read moresure we were informed for the future. Process to get a quote and have someone come out was quick and painless. Price was fair. Will be a returning customer!

Pioneer HVAC - hvac - Updated May 2026

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