My family has been coming here for years. Dr. Mahon is very friendly, professional, and takes his…read moretime during the exams. The last couple times that I've been the assistants are also helpful. I don't have vision insurance anymore (because it's really not worth the extra cost for me). Paying $140 for a quality exam is not expensive. I would much rather see Dr. Mahon than go to a corporate office and pay a few dollars less. Support Private Practices! You get what you pay for.

I can't say it enough. MountainView Eye Associates has the best staff ever. They are so kind and…read morepatient. on top of that you get the best service. Dr. Mahon really cares that your prescription is perfect. If it is not right he will make it right. No complaint. They made sure I found the perfect frames. I am disabled and she kindly brought me dozens of frames to try. I know that was a lot of work. like I said just wonderful thoughtful people. I am in a wheelchair and they went out of their way to work with me. Then I got stranded by my return ride home. I was there until 8pm. They did not leave me. They gave me a snack and helped me charge my phone. They were so nice And so patient . If you want to go somewhere where they really truly care and you get the best service this is the place.

I have been going to this practice four years I Have always been treated kindly and never had to…read morewait very long. Dr Sailor is always professional and friendly. I know she will do her due diligence to make sure I am well cared for.

Re;Dr. Goldstein Snellville / Emory office. I left in tears…read moreand not because of any eye exam. She was cold Indifferent; basically Uncaring. Her attitude of superiority almost verging on nastiness leads to people ignoring things like VISION. I read her positive reviews and assume they are family; Definitely not the woman who briefly looked at my eyes.

12/20/25 I was helped by Nia and kia. They was very patient with me taking their time to explain…read moreEyewear to me, which working as a night worker I welcome their patience. It wasn't just business but "how can we help you" I appreciate that and will keep my business at this location. I'm very pleased. I wish them both a Merry Christmas.

The AA Optometrist female Dr here is rude, unkind and impatient. Took my young son who was having…read morehis eyes tested for the first time and he was very nervous and fidgety. She got impatient, didn't even try to calm him or talk nicely to him (he's a child for goodness sakes), next thing she was angrily saying we are wasting her time, ASSUMED my son was special needs and proceeds to recommend us to optometrists who cater to special needs. Very unpleasant experience. Will not recommend!

My first set of glasses were so off, but they kept insisting I would get used to them. I returned…read morethem to get new glasses with a slightly better prescription from my doctor. The regular glasses are fine - you can tell that someone who knew what they were doing. The sunglasses were not so great. The lenses are fine, but the frames are not what I ordered. The literally fall off my face because they are so loose. It doesn't pay to be nice because they walk all over you. You've got to be mean and stand your ground, unfortunately. I will never go to Visionworks again.

it was one of the optical shops till yesterday, to me. Yesterday it changed upside down! After my…read moreoptometrists apptment, one sales associate, she gave me wonderful service and she has much insight about my insurance as well. I took my frame as well as my prescription lenses. There are ways to do business seamlessly and that was it.

There was awful receptionist, no help at all. It seemed no money , no services. Definitely awful…read morebehaviour.

First let me say that the Optometrist was great. My 8 year old daughter found out she needed…read moreglasses. We were told that we had to wait 5-10 business days for the glasses to come. That's 2 weeks. Well we patiently waited those 2 weeks and called to check on the status of the glasses. We were told they were not ready and could not be given any type of update. Instead of apologizing for not producing the product in the given amount of time I was argued with about the quote of time given to me initially. Customer Service is a big part of every industry and unfortunately this place stinks. We are still waiting on our glasses. That means it's going on 3 weeks that my child has been going to school unable to be at her best because of her vision. Crazy...

My daughter and I had been going here for years, always with positive experiences and results. My…read morehusband, whose eyesight is the worst, only finally made the switch from our other doctor. He was honestly impressed! His eyes need specialty contact lenses, but they seemed capable of caring for all areas of his eye care needs. The doctor's knowledge and competency put my husband at ease. Now he knows why I chose this place all along!

I had actually stopped coming here because the other doctor that they started having me see was…read morevery dry and not personable at all. He would reach out to shake my hand then proceed to wipe his hand on his pant leg in front of me which I thought was rude and was very short when answering my questions. But I came back home, mainly because they performed my LASIK and I felt my eyesight was detonating and I should start wearing contacts/glasses again. I came in to set up an appointment and the ladies there were really nice. The office is always clean and they have a huge waiting area with plenty of seating and refreshments while you wait to be called back. The lady (I didn't get her name) I spoke with suggested I see Dr. Thornhill, after I told her I would rather see a different doctor than the one I saw the past couple of times I was there. I am so thankful for her because Dr. Thornhill restored my faith! He was very charismatic, funny, and just overall great energy! He answered all my questions and addressed any concerns I had. He also recommended eye exercises I can do since I'm constantly staring at a computer screen during my work day. So if you are not sure which doctor to see, I definitely recommend Dr. Thornhill.

So far the customer service is terrible. They did my LASIK about 20 years ago and it seems like…read morethey are doing everything to impede me for getting my guaranteed enhancement that I paid extra for.

Procedure did not work the first time. Doctor confirmed this was true months after the procedure…read more Told me to wait it out. Called and they're making me go to a separate doctor, pay for an eye exam after paying 5k already for lasik and then they will process it in EIGHT WEEKS?

Great experience with Dr. Johnsey and all the staff of the shop. I definitely recommend this place!read more

We had a great experience at Quality Eyecare. The staff were helpful and friendly. I was able to…read moremake an appointment on their website a week out. They have a good selection of frames. The glasses were ready in a week and I have received lots of compliments on them. Highly recommended!

I'm literally in my car writing this because I was so pleasantly surprised by the staff and the…read moreoverall atmosphere here. Brookwood Eyecare can get my business any day. I just want to say this place is absolutely amazing. As a new client, I was treated with genuine respect and kindness from the very first call to schedule my appointment. I just left, and even though I didn't end up purchasing frames from them, the staff still took the time to guide me on where I could find exactly what I was looking for. There was zero pressure, zero pushiness--just real, patient-first care. That says everything about the kind of business they run. Five stars, hands down.

My family and I have been using Brookwood Eye Care since 2003. I would never go anywhere else…read morebecause Mr. Wilson, the owner, and Dr. Songbird are a part of our family. The prescriptions are always correct and we always get personalized customer service. I remember some years ago my mother was visiting and going back home when her glasses broke. Mr. Wilson fixed her frame at no charge and my mom was able to fly back to Brazil with her glasses intact thanks to Mr. Wilson's kindness and great caring. I highly recommend Brookwood Eye Care.

A final update, because people need to be aware of how these people work. Having spent 6 months…read moreemailing and calling to try to speak with someone about this, GA Eye Associates instead decided to turn me over to collections. I had two months to respond, and waited until the clock had almost run out to do so. I responded with copies of emails, and a chronological accounting of every effort I had made to contact these idiots. I have never heard anything back from collections or GEA. My credit score (which was excellent) took a small 2 month hit, but rebounded and more. Sleaziest of the sleazebags. Petty. God help you if you choose this practice.

My first visit to any eye doctor for glasses wasn't great on 3/28. I was referred to her by my…read moredental hygienist. I wouldn't recommend this location. Dr. Rabitsha, is nice enough but I waited almost two hours to be seen. After seeing the doctor I sat with Eve and she was only able to offer me two pairs of frames in my budget. When the first pair came in, I was never called that they were in to pick up-I was told they left me a VM. (I had no VM or missed calls from the the office) and when I picked them up and tried them on in office I couldn't see a thing. Eve informed me it would take some time for my eyes to adjust and to wear them as much as I could that day. It felt very much like I was being dismissed. Nope, wore them all day, or tried to, because I had to work and couldn't see my screens at all. Went back for another appointment where I waiting in a very uncomfortable HOT waiting room for a quite some time past my appointment time-and it after more testing, it was the wrong prescription. RE-ordered my glasses. This was over two weeks ago (4/21) and I still am without glasses. I am not sure if this is just standard for all eye doctors or not, but I did not feel taken care of. The friendliest people there are the ladies that sit at the reception desk. At this point I feel this was a waste of $400.