I've been looking around for a good go- to nail salon in this area. After browsing through reviews on Yelp, I figured I check this place out first since it was the closest to me. Here are the pros and cons. PROS: 1.everyone was really friendly and i was greeted right away. No one likes that awkward silence of waiting at the door for someone to acknowledge you entered. 2. They offered a drink. Some places do forget to do this. 3. Gina my manicurist was excellent with her hand/arm massage; very sweet lady. 4. The place was clean and organized. CONS: 1.I wish all nail techs understand that it really annoys the customer a bit when you constantly ask repeatedly to do a more expensive service. No, means no. I do NOT want a shellac pedicure (i was asked 4 times). I originally walked in with a classic mani/pedi in mind, but of course i got suckered into getting the one with the wax & hot towel lol "just __ dollar more" right (in my Anjela Johnson voice). 2.However, the 4th time I told a gentlemen i did not want the shellac pedicure, he proceeded to let me know that if i did not do shellac, he would have to charge me an extra $5 to remove it. Then he recommended that I go ahead and do the shellac to avoid the $5 fee for only "$15" more. Does that make any one else feel pressured and pushed to a corner. Like I have to pay a minor "extra" if i refused to do the major extra. In that moment, i put my foot down and downgraded to the basic pedi and mani instead. I usually always say yes to everything, but didn't feel that was fair. 3.Yet, when it was time to do the mani, they didn't give me the basic like i requested. And since it was being done with my eyes closed (trying to relax here) and she already started with the paraffin wax on my arms, I didn't bother to complain. 4.Next con- even though the sweet lady was excellent with her massage skills, she lack the ability to paint my entire nail (i guess i can't have the cake and eat it too). My biggest pet peeve at a salon. How do you color as a kid? Leave a cm between the color and the black line? No! I had to ask her to redo several of them multiple times. I will say this though. She fixed it promptly in a very polite manner. So i appreciate that. Some ppl get annoyed, take deep breaths, roll their eyes and start speaking their language, but Gina was very sweet. She also mistakenly put on matte top coat for me and since she's not great with complete coverage you can see where the matte ends. So there's a tiny strip of shiny glitter coat on each nail (you'll see in the photo) 5.Another con was my pedi. The lady in glasses was very rough with my feet. For example, when she buffed off my nail polish with the coarse filer she literally brushed over my cuticles and skin every time. And when your doing it fast, it hurts. Even when she painted over the skin and she used her nail to remove it, it hurt me every time. Her massage was also a tad painful. Feels great on the feet but too hard on the calves. From my experience, when u ask them to adjust and take it easy it'll end up being a very light, flimsy massage, so i didn't bother to complain. 6. Now payment- they ask you to pay prior to ending the service which is fine, but they stand and watch you add the tip. In that moment you're like, "if i don't tip the amount they want, the rest of the service will not be up to par. But if i over tip, and the rest of the service didn't improve, they wouldn't have deserved the extra tip". It's very awkward! Ok, final complaint of the night! 7. I was told by a regular that they usually give you a lil shoulder massage with your service. I witnessed it when I walked in too, but I did not receive a shoulder massage. Maybe my tip theory was right (but hey i gave her 20%). Overall, was it great enough to not continue to explore my options in the area? No. Was it bad enough to never go back? I wouldn't say so either. It was an ok experience, not the best, not the worse, and good luck finding them on Google Maps. The end! ^_^
12/24/16 edit. The polish bothered me so much throughout the day. Being able to see the shiny border along my nail and the matte center. I thought to myself man i spent 60 bucks for this. I could have done a better job myself at home. I deserve to get this rectified, this isn't what i paid for. Gave them a call, told them the situation, they said they'd fix it when i go in. Their idea of fixing it was slapping another layer of top coat on. Then accused me of causing it to turn matte by whatever I put on there. I didn't put anything on my nails! Now you can see the variation even worse because of the different layers. And she still didn't cover the entire nail so it didn't fix anything. I will not return and surely do not recommend any one to go here. I'm sorry... read more