Great work, communication and price!!! And it was competed in a timely fashion.read more

Didn't honor appointment. I had to call them…read moreWould not confirm new appointment.. was told between 12-1:pm or so... Bad business management I'll find someone else.

We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

We had just purchased our house, which had dirty tile and grout, and we wanted them cleaned before…read moremoving in. Jerry & Rudy arrived on time and did a great job. When I returned to the house the next day, I noticed tiles had popped up in the utility room. I texted Jerry & the owner, David. David immediately got back to me & came to the house. He said in all his years, he's only seen this one other time. Fortunately, I had spare matching tiles for David & Jerry to put down. David did a great job matching the grout color. It wasn't Harts Steam Cleaning's fault that the tiles were poorly set, but thankfully, they are insured & can make everything right. David's prompt response really put me at ease. Fantastic customer service!

I found great recommendations for Hart's on Next Door Steiner Ranch and they didn't disappoint…read moretoday. Their price was lower than the other companies I called so I was nervous. There might be add-ons, but that wasn't the case. Everything was included in the price originally quoted, even the spot treating of stains. 15 year old carpet came out like new!

It was awesome to work with Denise throughout my kitchen , pantry and bathroom. She was mindful of…read moremy spaces and created systems that work for daily routines not just "making it look" nice. She gave me the piece of mind I needed and my house looks great!

We own a high-end rental but live outside the US most of the year. With a long-term renter moving…read moreout, the place required a complete refresh so that it could once again be listed as a fully designed and furnished rental. We needed somebody who could be on site and make decisions with little direct guidance. Denise did the design, the required budgeting, and the planning work upfront to make sure all the required materials would be ready. Then, being the one-stop-shop she is, Denise and her team were able to supervise the clean-up, do the required touch up of paint and such, assemble new furniture pieces, and provide and install all the original art needed to make the place a show stopper. We were super satisfied with the results and feel only an approach like Denise's could have got this done on time and on budget!

INCREDIBLE Company and staff! The customer service is top notch, so friendly and helpful!…read moreNoel and Daniel were our technicians and they were EARLY and so kind, professional and courteous! They did such a wonderful job and would definitely recommend them to anyone and will definitely use them again! Thanks guys!

Excellent service. Two gentleman were friendly and explained the process. The carpet smells…read moreamazing. Very satisfied with the work experience. Highly recommended.