I took a blouse to be cleaned and it was ready on the day they promised. The results were excellent…read moreand the cost was a little higher than expected, but the blouse was very special and I needed it to be done properly.

The owner is nice and they do good work but the staff is very rude and unfriendly. Simple, polite…read morequestions are met with unnecessary hostility and scowls. The woman with the blue eyes who works at the front desk, in particular, is always rude, and as a result, they have lost my business. Working in customer service myself, I cannot imagine being that rude to customers and still having a job.

I was impressed with the turnaround time, and price. This is my new "go to" cleaner in Maryville.read more

I took something for repair since so many other dry cleaners no longer have anyone to do…read morealterations or repairs. It was done very well, and exactly as promised timewise. They also do a very good job on cleaning, very professional and friendly with competitive pricing.

I would give them a zero if I could. I have a couple months old king size Tommy Bahamas comforter…read more It was sent here from another dry cleaning shop. I got it home and took it out to put on my bed and noticed a big tear in it. The original place I dropped it off send me to this place. They told me they didn't check it when it came in for tears (another words are possibly putting the blame on me.) The manager on duty said they would not buy me another one. Said they could try to get someone to repair it but it'd be a few more days and I'd have to come back. This place is about half hour from my house so total driving time would be about two hours I'd have invested in this. I don't want a temporary sow job to where every time I have it cleaned it will come apart. I took my comforter and left. Do not take your dry cleaning here unless you can afford to replace the items they tear up.

I needed a wedding dress cleaned and pressed for my daughter's wedding. They did a fantastic job…read moreand was done in far less time than anticipated. I highly recommend them!

I discovered on Wednesday that a dry cleaner in JCity had (I thought) ruined a white stole I needed…read morethis Sunday for my first day in this parish. I hd taken it in to be cleaned w the sweat etc around the neck. I didn't look at it immediately because I was moving. I took it out of the bag Wednesday and panicked! They had-it looked like to me-gotten some kind of rusty stuff on it and pulled out the hem. I live now in Kingsport and looked for a new dry cleaners. Craig's was the closest to me with a 5 star rating. This morning I was checking to see if it was ready. This lady was very helpful and she explained what they must have done and how they could fix it. A very nice very young man was manning the desk this afternoon when I came back and he remembered me and courteously bagged it up. It was reasonable to for what they had to do to fix me for Sunday. I will bring all my cleaning the 17 miles--it was worth the trip!!! Thank you, folks! You saved my first Sunday!

Had my laundry wash and folded the day before nye. Great service fast turn around even on nye !read more

I've used this cleaner service for 11+ years, including at their previous location…read more They consistently treat me with courtesy and efficiency. Dry cleaning, laundry, and they usually have the number of a person who will do alterations if you need that. As a previous reviewer noted, they have an annoying policy of a minimum price before you can use plastic to pay. I think maybe you can use plastic for less, but there is a fee. This is becoming a common practice. I've used them before and will use them again. The new location is kinda tricky.

Lost one of my shirts and gave me someone else's in its place. They say that nobody can contact me…read moreabout it until Wednesday (today is Friday). I see a problem here...

Got a new shirt in the mail and needed starch/pressing, they did it promptly and at a fair price.read more

Best cleaners with best staff. You can never go wrong with NuWay. They make life easy.read more

Great service, friendly staff and prompt turn around time! Oh and good prices as well!! Definitely…read morerecommend!

Super easy process, 20 large items, boom done very well overnight. I'll be sharing your info with…read morefriends and fam. Fair price for a great service.

I am driving across America hitting every state throughout the entire summer and I needed to get…read moreone particular item dry cleaned. I took it in personally. They said it would be ready immediately and I gave them the weekend since they also took the weekend off. I could not reach them by their phone. Everything was through computers and portals. You could not get a hold of any human being and that turn me off because I am not a human Android. I am a human being and a living customer. I had to leave the area of Tennessee to head through North Carolina, Georgia, South Carolina and now Florida. The item was not ready for came. Picked it back up and the item is still sitting in my car. Hoping I can find some place that can do it overnight. The person who picked it up was kind was nice, but they're doing everything by robots and by computers and it's so impersonal

These guys are great! They are prompt, courteous, and always do a great job with my dress shirts…read moreand suits. Highly recommended

I recommend you not trust your good clothes to this business. Atrocious product. Dismal service…read more Sweater was ruined (shrunk, dye from leather patches bled around patch and stained upper arm, matches look like an emphatic walked on it). I attempted to follow up by three in person visits to the business and one phone call over the course of a month with no response from owner. I left my contact info anew each time. Payment was required up front. Staff anll said only the owner could refund. Errors happen. Blantant disregard repeated over time is a choice. In this case it sends a very clear message regarding what the business thinks of ots relationship w customers. Customer beware You will lose the dry lean fee plus the value of whatever you trusted to this business.

Horrible Service! This is the 2nd visit but never again! The store employee was extremely rude on…read morethe first visit. This time the cleaners had my shirts 6 days and asked me to come back because they are not done. I go in this morning, still not done. I was unable just to take my shirts because they were soaking in solution. They lack customer service, timely return, and lack of general business practice. I will go back for my shirts again at the end of the day but will NEVER return here again.

Very dissatisfied! My son left his service member dress jacket to have a patch sewn on. He gave…read moreexact measurements and the patch is still off by 1/4" which matters. He had to pay $26 to get his uniform back with a misplaced patch on it. $26! I'm glad he is defending their freedom to charge him $26 for a misplaced patch. Searching For a better experience

Great, family owned business. They went out of their way to accommodate my needs while I was in a…read morelocal rehab hospital. They provide a mesh, zippered bag for one's laundry with your name on its tag. Clean clothes are delivered back to you with the individual categories bag separately in see-through plastic wraps. The jeans, socks & underwear, casual shirts were all folded and bagged by category. When I inform the owner of my dire need after having been in the hospital for an extended period I was completely out of clean clothing. The owner delivered my clean clothes to the rehab facility own her day off. I have continued to trade with him since.