Yes! Nicole is FABULOUS!! Our collaboration is going to be a dream ... I cannot wait to get…read morestarted. She is not only highly skilled in alterations, but I learned that she once worked for an interior decorator, taking sketches, measurements etc. and making window treatments. That is where her skill set is going to play out in my engagement.

Nichole did great with the alteration job! She went over and beyond. Will definitely use her again…read moreang I absolutely highly recommend her. She picked it up and dropped it off which is very convenient for me.

Reasonable prices (though higher than expected) with quality work. I'd much rather pay for the…read moreservices here than pay less for sub-par work elsewhere. I had two pants (heavy duty) that required more than the average machine to hem and alter. My man did great work and it was complete in 6-days. Cash and check are accepted but no cards. Overall will continue to bring my clothing here if alterations are needed.

Couldn't get my suit done in time for the wedding...He said he needed 7…read moredays.................................And the reason for the dots........ I DONT need 85 words for what I had to state.........

Great shop for all things sewing and machine embroidery. They have fun classes to make all kinds of…read morecute projects and for skill levels from beginner to advanced. The employees are so friendly and knowledgeable and really go above and beyond to help. They have a wide variety of fabric, patterns, notions, and kits and they sell sewing machines and sergers that come with hands-on instruction after your purchase. They also service sewing machines. Love this shop!

This appeared to be such a nice place with friendly service. My Bernina needed repair it would not…read morego in reverse as well as having trouble with the Stiches. I dropped it off in October to get fixed. I paid for the part, labor and repair 148.10 dollars. When I picked it up I should have checked it out and tested it, but we just moved here from Florida. With all the moving and house settling I did not use my machine for a couple of months. When we were finally settled I had some sewing projects to do for our new home and encountered the same issues again. By that time the coronavirus hit. By the end of May, when the store officially opened I dropped off my machine again. I called several times and left messages to see if my machine was ready, but did not get any answers. Yesterday I called again and asked for the store owner Jenny. It is now July 6. She was very compassionate and assured me that it should not have taken this long, even with the virus. I asked her if I had to pay again and she said that she would take care of it. Today I got a phone call from Joel the repairman who was working on my machine just now (I dropped it off the end of May). He was very nice and did figure out the problem. Apparently I am not using my machine enough and the bearings locked up. When I called again today and asked for Jenny to see when I can pick it up , she basically told me I needed to pay another $112 dollars . I will pick up my machine and pay, but will look for a different repair shop in the future. I wish I had checked my machine right away and all of this could have been avoided. I was also not aware that I could have dropped off my machine during the time the store was officially closed. Lesson learned.

Kristi was great and THE REASON that I bought a suit today…read more As a Gen Xer, this was kinda fun shopping with folks my own age and getting coached via text by my #1 advisor and the only person's opinion that ultimately matters. I was in and out in 90 min and I had no idea what I was doing. I opted NOT to get shirt suspenders which is never heard of and seemed akin to the old "undercarriage treatment" bit at a car dealership. I hope I don't regret this and deal with a corroded rear bumper Really it was the super helpful and not at all posit assistance of Kristi that sealed the deal today, and why I didn't shop around in Knoxville today. I'm happy Although I did not get the exact deals that were advertised online, I look sharp l o l.

I would give them no if I could called them to get pants hemmed and was met with horrible customer…read moreservice he answered the phone as if he did not want to help and told me basically I wouldn't get my pants hemmed until 2 months out. Men's warehouse is already overpriced and to have this branch care less says it all