Yes! Nicole is FABULOUS!! Our collaboration is going to be a dream ... I cannot wait to get…read morestarted. She is not only highly skilled in alterations, but I learned that she once worked for an interior decorator, taking sketches, measurements etc. and making window treatments. That is where her skill set is going to play out in my engagement.

Nichole did great with the alteration job! She went over and beyond. Will definitely use her again…read moreang I absolutely highly recommend her. She picked it up and dropped it off which is very convenient for me.

After years of being a customer, I will not be returning. During a recent fitting, the owner became…read moredefensive when I asked a simple question about the dress design and asked me to leave the fitting room. While I understand being busy--and I'm comfortable with her pay-before-service model--I was surprised to be quoted $115 for a basic hem listed starting at $25. I declined and was instead charged an unlisted $25 pinning fee. When I shared I wouldn't return, the response was "it doesn't matter anyway," which confirmed my decision.

I brought in two uniforms to move the patches from one to the other. She asked when I needed it…read moreback and we agreed to "sometime during the week of the 25th." I can in on Friday if that week and the job was not done. I came in the following week and picked it up only to get home and find that patches were crooked and spacings wrong. She literally had a correct template to work from, couldn't meet the delivery time I let HER set, and still somehow failed to deliver a very basic service. I would recommend finding someplace else if you need work done.

She altered an 8 layer flower girl dress for me for a very reasonable price within one week. Very…read morefriendly and pleasant to do business with.

Phyllis is wonderful. I purchased some amazing heavy-duty curtains at the West Elm Outlet,…read moreunfortunately they were not the same size. I called Phyllis and asked her to hem them to the same length. She said she could and to drop them off. As other reviewers noted, Phyllis works out of a studio next to her home. The address listed is to her home and is rather easy to find. I arrived and she was outside and greeted me. I showed her the curtains and she took my name and number. She said she would call me when they were done and provide a cost at that time. The price for the alterations was very reasonable and made my West Elm purchase 100% worth it! The curtains are hanging in my office and they are just the right length. A great experience with Phyllis' Alterations and I will be back!

Reasonable prices (though higher than expected) with quality work. I'd much rather pay for the…read moreservices here than pay less for sub-par work elsewhere. I had two pants (heavy duty) that required more than the average machine to hem and alter. My man did great work and it was complete in 6-days. Cash and check are accepted but no cards. Overall will continue to bring my clothing here if alterations are needed.

Couldn't get my suit done in time for the wedding...He said he needed 7…read moredays.................................And the reason for the dots........ I DONT need 85 words for what I had to state.........

Excellent service. Clothes looked great and the people are friendly. We needed a quick turn around…read morewith a suit being pressed, they gave us a faster turn around than expected.

I would NEVER take anything here! HORRIBLE. They ruined my custom made wedding shirt. They did not…read morenothing about it and I still had to pay for the cleaning! DO NOT take anything here! I wish I could negative stars.

Kristi was great and THE REASON that I bought a suit today…read more As a Gen Xer, this was kinda fun shopping with folks my own age and getting coached via text by my #1 advisor and the only person's opinion that ultimately matters. I was in and out in 90 min and I had no idea what I was doing. I opted NOT to get shirt suspenders which is never heard of and seemed akin to the old "undercarriage treatment" bit at a car dealership. I hope I don't regret this and deal with a corroded rear bumper Really it was the super helpful and not at all posit assistance of Kristi that sealed the deal today, and why I didn't shop around in Knoxville today. I'm happy Although I did not get the exact deals that were advertised online, I look sharp l o l.

I would give them no if I could called them to get pants hemmed and was met with horrible customer…read moreservice he answered the phone as if he did not want to help and told me basically I wouldn't get my pants hemmed until 2 months out. Men's warehouse is already overpriced and to have this branch care less says it all