If you have a short-term rental and are in need of a cleaner, Pam is your solution. Pam and her…read moregirls are the epitome of professional cleaners. They are reliable, trustworthy and hard working. All of the guests I hosted commented on how clean the place was. If a guest left the place a mess, Pam communicated professionally and provided documentation. If supplies or equipment needed to be replaced, Pam was quick to assist. I do not have a single negative comment on Pam and her girls. If I was still operating my short term rental I would 1000% still be working with Pam.

From the owner: We can clean your vacation home rental and we can do some maintenance. We also have a full service…read morelaundry we pickup and deliver.

Amazing service and place . I will back to this place next…read moretime . Friendly and kind people

Dirty. Not what I expected for Banner Elk. The plus is that they are open 24 hours, so at 7am on a…read moresnowy morning no one else was there.

No longer exists and hasn't for about two years. They turned it into a smoke shop, which also…read morefailed.

I have worked at a country club near this establishment since 1994. I learned my lesson early on…read more Through the years, coworkers have on occasion had their clothes laundered here. It is almost always the case that they end up using dry cleaners 17 miles away in Boone, NC. This is not so bad because my coworkers and I will subsidize our dry cleaning bills by taking and picking up residents at the country club's dry cleaning. The entire experience at this establishment is very subpar. And they smoke inside. It's a joke.

I've traveled all over this country and used laundromats in more than 30 states. I've also used…read morelaundromats across North Carolina for the past fifteen years. I can say without hesitation that this one is the most disgusting, neglected laundromat I've ever used. I've been coming here weekly for three years, and now that I finally have a washer and dryer at home, it's time to unload what I should have said long ago. After reading past reviews, I'm sure the owner will pop in with some excuse to argue, as he always does. Prices. This place is absurdly overpriced. The owner claims prices are "competitive for the region," but that's laughable when there's only one other laundromat in the county. People here should not pay the same rates as people in high-income urban areas. Always check your change too -- occasionally you'll be short a quarter from the coin return. For comparison: in Pennsylvania, a regular wash was $1.75 and an hour of drying $0.75. Here? $5.00 for a cold load. Warm water? +$0.25. Hot? +$0.25. Heavy load? +$0.25. It never ends. Everything costs extra. Paying for machines. Bring cash if you can, but the coin machine is regularly out of service. You might try the app advertised everywhere. Good luck -- you'll need to stand outside, hold your phone up, and maybe pray for a miracle. Cell service is hit or miss here (normal for the county), but at least expect the WiFi to help. Nope. You'll see the network, but it never actually connects. Interestingly, the WiFi worked perfectly for several months after the hurricane when linemen and volunteers were using these machines. Funny how that works. As soon as they left, so did the WiFi reliability. And if you do get the app to load, half the time it charges your phone but won't connect to the machine, forcing you to pay again. Bring extra money -- you'll need it. Cleanliness. The owner claims someone is paid to clean, but it makes no difference. I've seen someone come in sometimes (I assume the owner) who rushes around sweeping and emptying a few trash cans like he'd rather be anywhere else. It happens too rarely to make a difference. Floors are always covered in dirt and debris. Powder detergent is spilled on the tops of machines. The bathroom is perpetually dirty with a barely working sink. The outside area regularly has piles of leaves and trash. The dog wash is coated in hair, smells awful, and is impossible to breathe in. Most of the time, the whole laundromat has a moldy odor. The owner even boarded up the trash cans by the car vacuums, presumably because he got tired of dealing with them. Bathroom. It's filthy, and you might not even be able to use it. It was locked for "misuse." Instead of hiring an attendant, the owner denied customers access. After that, he rented a port-a-potty, the only option for months. Recently it's unlocked, but given the history, who knows for how long. Customer service. Don't bother calling -- I tried multiple times when issues first started, and my calls were never returned. I also witnessed a woman call when the coin machine broke; she waited endlessly in a full laundromat. When the owner finally appeared, he tried to sneak away without speaking to her. I had to point him out so she could get her issue resolved. Customer service here is nonexistent. Bottom line. This laundromat is overpriced, filthy, and mismanaged. Save yourself the frustration: make the trip to Marion or set aside a little money at a time to save for your own washer and dryer. It will be a huge relief.

It's definitely the best and most convenient laundry facility in the area. The facilities are brand…read morenew, very clean and spacious. There are several different size machines for various laundry needs. I've never seen a machine out of order there, which is a big plus because the other laundromats in the area always have out of order signs on several machines. There's a change machine, vending machines, and even a massage chair like in the mall in Asheville. You can even use the app if you're like myself and don't carry cash on you; that is super convenient and helpful. The prices aren't cheap, but they are on par with the other laundromats. I've never needed to use the restroom while there, so I can't comment on the bathroom facilities or whether or not they are locked. All in all, five stars. Would recommend.

I cannot say enough good things about this wash and fold company. Amy took on over 200 pounds of…read morelaundry for a family who has been struggling with hoarding and overwhelming life circumstances--and they did it with kindness, patience, and zero judgment. From the very first interaction, they centered the family as people, not a problem. They were compassionate, discreet, and deeply respectful of a situation that could have easily felt embarrassing or overwhelming. Every single item came back clean, fresh, neatly folded, and handled with care--but what mattered even more was how they showed up: calm, understanding, and genuinely kind. This wasn't just a laundry service; it was a moment of real support during a hard chapter for good people we were thankfully able to help. Their work helped restore dignity and created breathing room when things felt impossible. If you are dealing with an unusually large load, a sensitive situation, or just need help without judgment, this is the company you want. I am endlessly grateful for their professionalism and their humanity. Highly, highly recommend.

My wash and fold order was over 50lbs they scheduled a pick i had my laundry back in 24 hours all…read moresorted folded and packed in clear plastic packages all I had to do was unwrap and put my clean and folded clothes away , very nice and good people to work with and the price is right too thanks Steve Dahlberg.