We have used Simon's for years . Many appliances purchased and all appliance service calls…read more Wonderful business. No pressure ever, great service and always very helpful. The best!

We have purchased from Simon's before that's why we are a returning customer. Staff is very…read morefriendly and knowledgeable on all their makes of appliances. Very helpful in helping you pick out the appliance that is good for you and will fit your home. Won't try to sell you something you don't want. The delivery/installation guys were great. Very friendly. Gave a run through on all the appliance features and how they work. If we ever need any more appliances this is the place we would go to. Prefer the small hometown stores over the big box stores. Better all around service. Thanks Simon's!

Ollom Appliance was friendly, professional, and provided excellent service. The person who handled…read morescheduling was warm and friendly. John quickly identified the problem with my dryer and repaired it at a very reasonable cost. I highly recommend this local, family-owned business. I will call them again.

stopped by today since my oven stopped working over the weekend. They listened well, helped me to…read moreknow my options and prices. Did not rush through it. I really appreciated all of this. It is a business I want to stick around!

Great guy! Great service and super efficient…read more We called around trying to find prices with several repair places. Most of them were ridiculously priced just to come out or they didn't want the business or seemed not to want it. My husband found Bill. He is like talking to an old friend. He got here diagnosed the problem and had it fixed ( an old berring) it less than an hour. He gets it done and doesn't waste any time. He knows what he's doing and does it. Has a wide variety of brands he works on and a good span of knowledge. Our dryer squeaks and shrieks are no more. Thank you, Bill! Will definitely be calling again

He was awesome! He responded to my call within the hour and came the next day. His service was…read morequick. Bill is down to earth and an expert, which is nice for a novice like me who just bought their first home. He is also reasonably priced. I like that he is solo and just a great all around handyman. Thanks for the great service Bill! We will call again.

Justin did a great job I will have him back again for any repairs. On time explained everything…read more gave recommendations very straightforward.

Horrible communication and customer service. Wish I would have read reviews before hiring because…read morethere seem to be a lot of those same complaints! My husband and I purchased a GE range from Home Depot back in June. We learned at that time that it needed to be converted from natural gas to liquid propane and Home Depot told us they do not provide this service. I researched dozens of sites, plumbing companies and appliance specialist companies, and decided to try JUSTIN FROST from PRECISION APPLIANCE SERVICES. He came out 4 times during the month of July to install the conversion kit, but after his last visit, the burners were not burning correctly. I knew something wasn't right so Justin said he would call GE and get back to me. JUSTIN FROST NEVER RESPONDED so I called GE directly and they sent an appliance repair specialist to us. Unfortunately because someone else had already worked on it, they were not able to help us. They could not spend the time trying to figure out what JUSTIN FROST did wrong and then try to fix it. Even though the GE specialist was not able to help us, he did tell me what was wrong with the installation of the kit: (1) the orifices were installed on the wrong burners so some burn too hot and on other burners the flame does not change at all, even after turning the knob from high to low; (2) it takes 30 seconds+ plus for the burners to finally ignite, which is a safety hazard as gas is constantly leaking while trying to ignite, (3) the screws behind the knobs were all stripped. I called JUSTIN FROST to discuss the situation and he seemed very friendly at first and even scheduled an appointment to come back out to fix the conversion kit. Guess what? JUSTIN FROST never showed up! He never responded to any of my calls or texts and I learned that he blocked my number. We ended up with a ruined range that could potentially be leaking gas and no one to fix it. Needless to say, I have never been so disappointed with someone you trust in your home who leads you on telling you he can perform a service he obviously is not capable of. I strongly do NOT RECOMMEND JUSTIN FROST at PRECISION APPLIANCE SERVICES!! I called another appliance company and they told me that once the kit is installed incorrectly, it cannot be fixed and my only option is to buy another new range, which we did.

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

Technician was unfamiliar with washer dryer combo. Told me I needed a new control board, which…read moreneeded to be ordered. Called in a couple of days later to check on status of the order. Was told it was still up for management approval. 3 weeks later the technician called me and told me the order had not been placed and if I was still interested. Unbelievably bad service!!!!!

If you promise to be here at 11-2 window, but then delay by letting us know it will be at 3pm, then…read moreyou don't call but it's 3:49pm and you aren't here... It's going to hard to like your 'service.' Having to call you to find out you don't care enough to be on time or to let us know there is an issue is not a great service moment.

My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.

AMAZING! Steve…read moreCARES about his work. He doesn't only fix things, he also helped prevent something that would have gone wrong in a year. -Steve answered when I called -Came out the next day -Called on his way -Showed up when he said he would -Was VERY courteous -Knowledgable -VERY reasonably priced I will hire him every time!! You have gained my loyalty sir

There were red flags early, I should have cancelled my service request! First, Steve asked that I…read morecall him the morning of my scheduled service on my gas stove to make sure he could still come out to my house for the 10 am appointment. When I called in the morning of my scheduled appointment, he asked is it was ok if he showed up around 10:30 am. He did show up right at 10:30 am, made the repair, and was gone in less than an hour. I then left my home for a little over an hour and when returned I was overwhelmed with the smell of natural gas stink. After both the Police and Firemen where at my house investigating a gas leak, all they could find was something in the kitchen around the stove. Steve was called back and asked to return to investigate his "repair". He said he could return but would need to charge another service call. Really! He did return and showed up at the same time the Gas company technician showed up. He was rude and argumentative in regards to the connection between his service of my gas stove and the following gas leak in my house. Needless to say, Steve is not correcting the gas burner repair or fixing the gas line kink/leak where the gas line connects to the oven burner.

Yesterday I had one of the best appliance service experiences ever. We had two Sub-Zero…read morerefrigerators that were behaving strange and dollar signs were flashing in my head! I filled out a form on Thomas Service Company's website, they called me first thing Monday morning and Kyle showed up just as promised. Kyle was pleasant, knowledgeable, and went the extra mile to help us. After expertly fixing our Sub-Zero issues (They're 15 years old and these were minor fixes so shout out to Sub-Zero) he also adjusted the burners on our Wolf range to help them perform better! The work Kyle did was excellent, and I was grateful for his work and professional manner. He also told us the story of their family business and that was nifty, too! I highly recommend Thomas Service Company, Sub-Zero, and Wolf. Added benefit: The total service bill was way less than I imagined!

Thomas Service Company keeps my 20 year old Subzero chugging along. Recently they had to replace a…read moreleaking coil and failing compressor in the refrigerator section. This was a major repair and was pretty expensive but should keep my Subzero viable for many years to come. Thomas specializes in Subzero products and their technicians really know their business. I used another repair service once and although the technician meant well he was not very familiar with Subzero so he really wasn't able to fix the problem and I called in Thomas who did. Thomas technicians know what they are doing, they are polite and informative, and they don't make a mess. On my most recent repair, I noticed that the temperature in the refrigerator section was too high. I called in the afternoon and had a repair crew on site the next morning. They very quickly diagnosed the problem and showed me the evidence. Since it involved a major replacement of parts, I expected to have to wait until the parts were ordered but they had the correct parts in their truck and completed the repairs in about an hour. We have hard wood floors in our kitchen and they were careful to protect them from damage. Other than having a substantial bill (which wasn't their fault), I was extremely happy. If you own a Subzero you should use Thomas Service.

Found this company on Yelp, they were very efficient with their communication and even had same day…read moreservice available to look at my dryer Unfortunately I had to reschedule a different date but the tech that came was great, told us what we needed to do to fix it etc Their fees are also very reasonable compared to others I would use them again in the future for appliance repair- prompt and easy to use service

Quick, clear, and complete service! The washer was fixed within 2 hours. The tech was polite and…read morefinished everything up easily.