Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.

Knowledgeable, reasonable, friendly, He took care of all of…read moremy issues and more. A J is great at what he does.

Shared informed updated every step of the way. Brought answers in a timely fashion. Super…read moreprofessional. Fixed!

Great guy! Great service and super efficient…read more We called around trying to find prices with several repair places. Most of them were ridiculously priced just to come out or they didn't want the business or seemed not to want it. My husband found Bill. He is like talking to an old friend. He got here diagnosed the problem and had it fixed ( an old berring) it less than an hour. He gets it done and doesn't waste any time. He knows what he's doing and does it. Has a wide variety of brands he works on and a good span of knowledge. Our dryer squeaks and shrieks are no more. Thank you, Bill! Will definitely be calling again

He was awesome! He responded to my call within the hour and came the next day. His service was…read morequick. Bill is down to earth and an expert, which is nice for a novice like me who just bought their first home. He is also reasonably priced. I like that he is solo and just a great all around handyman. Thanks for the great service Bill! We will call again.

Best service ever!! I will call Rogness for all services from now on…read more Service- on time, friendly, clean and super knowledgeable about a variety of items- microwave, stove, dishwasher. Honesty- he didn't try to upselll and showed me how to maintain the appliances. Unlike some other places that usually say- you're better off getting a new one. Price - super reasonable He ordered the part, came back promptly and fixed it in five minutes. Excellent service Can't say enough good things!

The oven on our LG range wasn't heating. First repair service said the part needed wasn't available…read more(this was the company recommended by LG). Called LG who said the part was available. Called a couple of companies. One didn't serve Mpls, several said the didn't service LG. Rogness sent Kevin out who diagnosed the problem, found another issue and fixed everything with parts from his truck. Great service!

The building is a dump, water all over the floor and appliances from a leaky roof, poor lighting,…read moreshow room nothing like photos on website, disorganized, difficult to see products due to disorganization and poor lighting, no owners were present to assist with sales, delivery staff were attempting to fill in and kept stating "owners should be here any minute". I was there at 9:30 a.m. and they open at 9. I would never do business with this company.

I needed to recycle a broken AC unit. They offered to double check it for me to make sure it…read moreabsolutely didn't work before I left it with them (I declined). Quick and easy service. $20 and the hunk of junk was gone. They even waded through ankle deep slush to haul it out of my car for me.

Alex responded quickly and put me on his schedule. He was very knowledgeable in his assessment of…read moremy dryer. He gets a four only for being late in his arrival.

alex repaired our dryer that was not heating but other wise running . He diagnosed the problem ,…read morefound the needed part at a lower cost and kept us in the loop on what was being done. I would recommend him as a honest and capable appliance repair man. We will use his company again when the need arises.

Technician was unfamiliar with washer dryer combo. Told me I needed a new control board, which…read moreneeded to be ordered. Called in a couple of days later to check on status of the order. Was told it was still up for management approval. 3 weeks later the technician called me and told me the order had not been placed and if I was still interested. Unbelievably bad service!!!!!

If you promise to be here at 11-2 window, but then delay by letting us know it will be at 3pm, then…read moreyou don't call but it's 3:49pm and you aren't here... It's going to hard to like your 'service.' Having to call you to find out you don't care enough to be on time or to let us know there is an issue is not a great service moment.

Excellent service. Very professional and kind. Came quickly and the job was done promptly.read more

Very quick response, fast service, and very reasonably priced. Had our refrigerator cooling again…read morein no time! Would recommend.

Justin did a great job I will have him back again for any repairs. On time explained everything…read more gave recommendations very straightforward.

Horrible communication and customer service. Wish I would have read reviews before hiring because…read morethere seem to be a lot of those same complaints! My husband and I purchased a GE range from Home Depot back in June. We learned at that time that it needed to be converted from natural gas to liquid propane and Home Depot told us they do not provide this service. I researched dozens of sites, plumbing companies and appliance specialist companies, and decided to try JUSTIN FROST from PRECISION APPLIANCE SERVICES. He came out 4 times during the month of July to install the conversion kit, but after his last visit, the burners were not burning correctly. I knew something wasn't right so Justin said he would call GE and get back to me. JUSTIN FROST NEVER RESPONDED so I called GE directly and they sent an appliance repair specialist to us. Unfortunately because someone else had already worked on it, they were not able to help us. They could not spend the time trying to figure out what JUSTIN FROST did wrong and then try to fix it. Even though the GE specialist was not able to help us, he did tell me what was wrong with the installation of the kit: (1) the orifices were installed on the wrong burners so some burn too hot and on other burners the flame does not change at all, even after turning the knob from high to low; (2) it takes 30 seconds+ plus for the burners to finally ignite, which is a safety hazard as gas is constantly leaking while trying to ignite, (3) the screws behind the knobs were all stripped. I called JUSTIN FROST to discuss the situation and he seemed very friendly at first and even scheduled an appointment to come back out to fix the conversion kit. Guess what? JUSTIN FROST never showed up! He never responded to any of my calls or texts and I learned that he blocked my number. We ended up with a ruined range that could potentially be leaking gas and no one to fix it. Needless to say, I have never been so disappointed with someone you trust in your home who leads you on telling you he can perform a service he obviously is not capable of. I strongly do NOT RECOMMEND JUSTIN FROST at PRECISION APPLIANCE SERVICES!! I called another appliance company and they told me that once the kit is installed incorrectly, it cannot be fixed and my only option is to buy another new range, which we did.