All I can say is WOW. These folks are so professional and knowledgeable, and reasonably priced on…read moretop of it all. Caesar and crew did a top notch job for us and we can't be more pleased. In this day and age it's great to find contractors with their work ethic.

I don't even know where to start with how pleased I am with my experience with Ramos Waterproofing…read moreand Crawlspace Sealing (RWCS). I had seven quotes and RWCS was hands-down the best one. We just bought our first home and did not fully realize the extent of issues in our crawlspace. After fixing the drainage issues from outside, we had them come in and finish everything off. Taking on such an expense after putting so much money into buying a house was so anxiety producing. Caesar answered my bajillion questions and never seemed irritated or bothered. He responded so quickly. I feel like there should've been a line item on my quote for "world's most annoying customer who asks so many questions." Caesar and his crew were prompt, efficient, and cleaned up every single day. We did our job in two stages. Over two he did the inside French drain, removed vapor barrier, nasty insulation, installed the sump pump where it should've been installed to begin with, mold remediation, and got a dehumidifier installed. We had to go out of town right after this happened and he was so kind to go over and check our crawlspace during a rain to make sure that we 100% fixed our outside drainage issues once we saw that we solved our outside problems, he came back today and finished the full encapsulation. It is perfect. I can finally breathe and start to enjoy my new home. Thank you so much and sorry for all my questions lol I will sing this company's praises for as long as I can!

-Sloppy, unfinished, and unsafe work -Could not provide a…read morecurrent license or certification -Unreliable communication and time management -Unethical marketing practices- listing certifications he does not have -Lacking in accountability and integrity- several lies documented in text communication related to incomplete contracted work and warranty There are so many reasons to avoid Mold Patrol. Learn from our experience and see the red flags for what they are before you give this company any of your hard earned money. Having mold in your home with your children is hard enough without people like this preying on you. We spent nearly $10,000 and gave Brian Murphy over a year to deliver what he assured us he would and then we had to pay someone else to do what he couldn't. Protect your family and your home and choose someone else. Specific details available on BBB, full documentation submitted to the NC department of consumer protection.

Was billing me to re-seal crawl space when all workers did was taped up small holes that were in…read moreplastic. That was coming loose the same day ... After I called him out on it he came back and fixed it. Left old plastic down after the urine had leaked from the pipe. They drilled a hole in the side of my sewer line in my crawl space and patched it up with some sort of silicon with their fingers. Pictures then i asked them to fix and have a plumber come to fix They then drilled a hole further down the sewer line and placed the drain from the dehumidifier in the top by just sticking it in the hole. Drain line was sloping up and says that there was a pump in the line.(not sure if that is true) Picture, but then when they went to fix things the dehumidifier was placed differently and the line then was running down. Came home to urine sewer all over in the sealed crawl space from the hole they drilled in my sewer line (pictures) I then called 3-4 other mold remediation and dehumidifier install companies about the drain placement and they all said no that is not protocol at all! When I spoke to Brian he stated that it was protocol and the other companies were trying to throw him under the bus. I never told the companies what company I was dealing with Brian said that they didn't up-charge the dehumidifier cost just to install. My cost 1800.00 cost 1300.00 (retail) the (educator discount he stated he would give me) was 500.00 Brian said there was a device that I would be able to see the humidity levels in the crawl space. He brought me a weather forecaster that did not even read humidity levels it took him months and said the whole time that it did read humidity even though I sent him the papers Brian said the mold was all gone in daughters bathroom. I asked especially because you could see the black stains still in wood he said it's all gone. ( I have saved the subfloor that I tore up.) Left nails sticking straight up from the wood floor. He told me to give him a hug and he would adjust my back They built a shelf on the floor joists under my daughters bathroom and put a piece of wood to cover the view of the mold from underneath in the crawl space. Same area where there was damage to some of the HVAC and it was leaking water ? He had me write all my checks to him personally. He is a corporation and they were NOT endorsed on the back to care for his company ? Destroyed the door frame in the bathroom. Took off shirt in my house to show me that arm band tattoo no longer touched" because his arms were so big. Feeling like I can't trust that he did any of the work that he said he did due and he took advantage of my lack of knowledge with this area. I have pictures of most of this. I have also done a mold test and it was positive. I also submitted a case with BBB and he failed to respond to them! My hopes is that this guy doesn't do this to anyone else he has also created fake accounts to give himself 5 star reviews!

If I could less than a star I would. Please do not use this company! we had a fire on 12/25/2021…read moreand did not get our house back until 3/31/2023! Their subcontractors were absolute the worst of the worst. We are still dealing with them because our hardwoods are so messed up. They will not take responsibility for the work even though they know they put us through hell for 17 months. I am sure this review will get deleted just like they have other reviews I have left.

We had water damage in our house and could not be happier with the response we have received from…read moreAPR. we had the best techs: Chris, Juan and Francisco taken care of us. They were pleasant, respectful, clean (while working and their appearance), funny and just all around great guys. Hands down I would recommend this company to anybody!

UPDATE: Just wanted to add a chronological update on where…read morethings are now since I posted my original review - a request by Ron. On Apr 20 - Ron asked me if I want him to send the invoice for the remaining $250 and I reiterated that he still had things to fix as he promised to earn that money (Also pointed that out in the invoice he sent and I paid Apr 14 on the same day). On Apr 21 - Ron replied "Such a sad mistake" On Apr 22 - I receive an invoice for $250 final payment (Ron later claims that was auto generated) Apr 23-Apr 29 - (7 full days of no communication from Ron) Apr 30 - Ron sent me a message that he ordered a new box for the cabinet to make it work - he mentions my original review. Then says "I suppose I'll send the box back. But I really didn't think you were like that man. I wish you guys the best". Followed by "You going to update that?" a few mins later. I did not see his message until the weekend and was going to respond during the week. May 4&5 - We start communicating via yelp chat, communicating with Ron still difficult. Will not include all the details, but in summary the good thing is he has acknowledged the alignment issue and that I do not need to pay the $250 until the alignment issue with the sink is addressed (Reason I am bumping the rating to 3 stars). I in return will be waiting for a written proposal from him on the work that needs to be done to address the alignment and a timeline from him. May 8 - Ron replied back to my review update with a claim that "This review was posted before the job was complete. As noted by the reviewer themselves, they were instructed to withhold the final $250 until the last minor alignment touch-up was finished. That was a professional courtesy--not a refusal to finish the job. It ensured the client had leverage and zero risk. We never asked for full payment before the work was completed.". This would have been true if he did not turn around and said otherwise on April 15. I am attaching a screenshot of a txt message from Ron where he claims that the work was already completed. Original Review posted Apr 20, 2025: Found out about them on yelp with all 5 star reviews - now all of those gone? Scope of work was Repair cabinet, floor, faucet, subfloor, remediation, and other items damaged due to water leak. They quoted a price of 4-5k for all the work. So on the good part.. work looks good on floor replacement of 17 boards (boards were extras from original install), repaired cabinet box looked good pre-install. They were able to start work immediately on the same day which a few other companies were not able to do. Now on the bad part.. really bad communication/scheduling - Alan did most of the work but comms went through Ron. There were multiple times where I expected them to show up but they never did and getting clarity on scheduling was really bad. I understand people get sick and other possible life events but at the very least let people know you won't be able to make in the original day/time provided. In addition the final price (5750) was provided via txt on the day they were supposed to finish up, Alan and another person was in the house trying to complete the work but did not mention anything while the new price came from Ron which I did not see until the next day. I undestand that projects overshoot cost but the way they did it without confirmation and timing was really bad. Now the worst part is they refuse to fix an alignment issue on the sink based on how they installed it. Even after Ron agreed that Alan will fix it (holding 250 back until he does) on the same day they completed install. They then said it was because of the new faucet (It is not). Now they are insisting that work was properly done and to pay the remaining 250. Neutral part - they ended up not having to replace the subfloor because things dried up pretty good supposedly after they ran the dehumidifier unit under the crawl space for a few days and then moved it up to the kitchen for a few more days but the floor boards were glued down which made a labor/cost a wash according to Ron. Things look weird on how they redid the sink support and plumbing but I guess it works (planning to get things inspected)? Originally told about a week to fix everything but work (excluding alignment issue) finished in a little over 2 weeks still not too bad hence neutral on my end. On hindsight, I should have insisted on a written contract which would have brought clarity on scope and timing of work or even a t&m contract instead.

Top Dog is honest, transparent, professional and gets the job done. I have unfortunately had to use…read morethem twice over the past year and they have done amazing work. In both instances, they were able to dry out the damage and prevent further damage. The team does a good job assessing the situation and placing the appropriate equipment to address wet areas. I highly recommend Top Dog Restoration if you have any water damage.

After a disastrous experience with my home owners insurance dealing with a broken shower pan,…read moreleading to a leak on the first floor, I was finally able to work with ATI on getting the shower and ceiling from the leak repaired. Jeff F. and Jeff D. were both an absolute pleasure to work with. They communicated effectively, helped work with the insurance company adjustor on getting things moving, and made sure that everything was up to the standard we wanted. Special shout out to Luiz, who reconstructed the shower. He is meticulous and worked very long days to get the job done. Did an absolutely beautiful job.

I did not make it easy on these guys and yet they came through for me with flying colors!read more

Our experience with First Call cleaning and Restoration was a nightmare. The subcontractor they…read morehired stolen from us and they (thought it was okay to us our personal supplies to fix our house). They company did replace the items that was stolen but it continue to get worse over the many mouths they were there. One the contractors they hired recovered our alarm system to work on the walls and paint. Between that time we were robbed. I will not hire them for anything else.

We had An issue with a mildew smell under our house. We called Furst Call to come out an give us…read morean estimate - the service man went under our home and told us we had a serious mold problem and that he would have to send us an estimate as they charge by the square foot and they would get back to us. Long story short- he never got back with us and my father went under the home and saw a little mold around an air duct but not much else.

Rick helped me obtain far more money than I would have on my own…read more It's critical your Government/Bank Adjuster has a counter party (like Rick, not you!) to get everything documented, and at the right price. Well worth his fee. Easy to work with.

During a heavy storm a 95-foot-tall poplar tree fell on my house. The tree strike took out the…read moreroof, kitchen, dining room, breakfast nook and sunporch. The insurance company gave us only one year to rebuild, and no reputable contractors could be found in order to complete the house on time. I learned about Rick Carter, a PA (Public Adjuster), who works on behalf of the consumer to get his clients the insurance money that they are entitled to. The tree damage paled in comparison to the damage the contractor did to my home. Mr. Carter helped me deal with some unscrupulous local contractors that had walked off the job and refused to comply with county building codes." Mr. Carter helped me navigate insurance denials. If I had it to do over again - I'd have hired Mr. Carter much sooner. Do yourself a favor and hire Mr. Carter to help you through insurance events. You will never regret it. Thank you so much Rick. Valerie

Cleaning was 3.5 Stars. Attitude was 1 Star....that is the…read morereason of 2 stars. AJ has 18 years of experience in the field (as per him), But somehow lacks manners while interacting with customer. I have address him as Sir and asked him my questions politely, however, rather then addressing my questions with professionalism, he just shrugged it off and said "I know what I am doing I have 18 years of experience". 2nd: he forgot to mention during his estimate visit, that they will not move any furniture (even a lightweight one). When I asked him, "if you do not move furniture you should have mentioned it during your estimate visit or a day before coming so that we would have been prepared accordingly". And that also, he just shrugged and said you should have asked me. 3rd: The corners of the carpet were dark after the cleaning, and when we asked them why it is not cleaned, he said "I" have to get down on my knees to clean it. The machine wont clean it. With him 18 years of experience he should have mentioned what all he can clean and cannot, but anyways we learned it hard way and honestly didn't wanted to argue with him. After they did cleaning, I have called 2 other professional carpet cleaner and asked if they can get the corners clean and everyone said YES (this is the part of the service) they will themselves scrub it off. WOULD NOT RECOMMEND HIM

I got left in a VERY bad spot by another cleaning service who I won't mention here, but AJ was VERY…read moreHELPFUL in picking up the slack. When I called, he responded immediately and gave me a fair quote for his services. There was a little blip in communication (because Yelp forwards the calls, so I didn't have the correct number), but AJ was VERY kind in his response to what was out of either of our control. We set a time same day and he was there on-time. He immediately assessed everything on the spot and set a plan to get to work. If I can say anything, he was too hard on himself: because the carpet was badly damaged and there were a few spots he was unable to get up. All in all, everything was refreshed. It smells MUCH better than what I was left with from a bad seller. If I could do anything else, I would simply hire AJ from the start. Great business, great personality. 10/10 would recommend.