I have been using TCE for monthly cleaning services and I am very happy with their level of service…read moreand how clean my house is. They have been very easy to work with as well as very professional. They are easy to communicate with by either phone, text, email or their online portal. When I first contacted TCE I explained that I was interested in a regular cleaning schedule and I wasn't sure the frequency whether every 2 weeks or once a month was best. After asking a few questions about lifestyle, size of home, number of people living in the home and pets they suggested once a month to be sufficient. The first initial clean was a deep clean that was a little more expensive than the monthly cleaning, all of which was quoted before I had to commit. They arrive on time and work by within the time frame they state. I couldn't be more pleased with the results and I look forward to continue using their services. I highly recommend!

I want to complement Taylor on the excellent job she does for us every time she cleans! is…read morecourteous, thorough and very familiar with how I want things done. Kathy Rollman

I was charged $85.00 per hour and there were certain things I had to give up in order to get my…read morekitchen cabinets wiped down. Which means I didn't get my showers cleaned and two bedrooms dusted and vacuumed. They were here 1.25 hours and charged me $170.00. The girls that came out were efficient and good. Walter on the other hand was not so attentive when it came to scheduling and billing. I feel they owe me part of that money back since they were not here for the full 2 hours.

I recently used Maid in NC for a complete house clean out of an inherited property to prepare for…read moresale. WOW! The crew vacuumed, scrubbed, polished & made every surface shine. The owner worked with my erratic schedule & guaranteed 100% customer satisfaction. The house sold within a week. I was grateful for the owner's diligence in communicating and ensuring a happy client. I'm over 2 hours away & this company made the experience seamless. I highly recommend their cleaning services & was very grateful to support a locally owned busines.

Pleasant and professional experience. Their were some details missed…read moreThat I expected even from a "standard clean" , like working obvious wall/floors spills, inside microwave, cabinet fronts, but overall pleased ! Will use again with a better walkthrough at end.

I hired this team as a last minute fill in for my regular cleaner at my Airbnb, they did two…read morecleanings. After both cleanings I received two consecutive negative comments on my property specifically about cleanliness. I shared this with them and they said it wasn't possible to refund me for either cleaning. They offered a 25% credit on my next cleaning with them.....not a great customer service effort.

Details. They refunded 1/2 of what of what I paid without a…read morefight!! when I called them after the service. They missed a fair amount of the molding along the floor/wall & window sills. They even offered to come back and fix what wasn't right for me! That is smart business sense. I don't live in the area anymore or I would have them clean again for me.

I had a pretty subpar experience with these cleaners from beginning to end. I originally found them…read moreon Yelp and started talking about pricing. I sent them the size of my house and what I was looking for and they sent me a price. I decided to go with them because they were about $50 cheaper then the other cleaners I reached out to. When they got to my house they took a look around and said to do everything I requested would be almost double the price. I was not prepared for a jump that big so I told them I wanted to cancel and then they informed me that it would be a $60 cancellation fee. We then agreed for them to do as much cleaning as they could for the original price. I left my house and came back to a house that was in worse condition. They broke 3 of my blinds, took out a toilet seat screw that they couldn't get back in, moved big pieces of furniture and didn't put it back (office desk, tv stand, etc.), and left piles of dust in my house. I asked them to wipe down the glass in my shower again and without even trying they said there was nothing that they could do. Overall, my house was relatively cleaner but for the price and quality I would've been better off doing it myself. The one consolation was that they admitted to the things they broke and agreed to reimburse me for it. Response to business: I believe I was fair and accurate in my review. Your work did not deserve more than 3 stars. Your employees did not tell me things were broken, I had to search through my house to discover what was broken. That should not be required during a regular cleaning. Your employees broke 3 blinds. You would think after breaking one or two they would stop cleaning them and let me know why, but they did not. The toilet was 100% damaged by your employees. There were no issues until after your cleaning. I also should not have to vacuum dirt piles after your employees leave. I'm happy some your other customers had a good experience, but unfortunately that was not the case for me.

Sea Clean was responsive all the way…read more Yamilet and Paola arrived with a smile and all their supplies, ready to tackle the job joyfully! They washed windows, moved furniture, got into all nooks and crannies, and left my home sparkling! Thank you for the deep work. I will use them again and again!

We needed Dryer Vent cleaning (overdue). Called the last place I reviewed and never herd back…read moreagain. They arrived, the price was right, and took them no time to clean up and go. Recommended.

We bought a house that likely never had the dryer vent cleared out and our clothes were just not…read moregetting dry, even after 3 runs in the dryer. I got bids from several companies through Yelp and ABS was the most readable quote. I got them scheduled and they showed up when they were supposed to do the job, they assessed the situation and got up in the attic to clean out the vent pipe leading to the roof. After around 30 minutes or less, the guys were done. Since then I have had ZERO issues with the dryer and should have gotten this done when I bought the house. Good service, I would use them again.

This company cleaned my house in October and today in November. Until today I would have given Matt…read moreand his team a high rating but unfortunately today I was treated very poorly by the owner Matt. They cleaned my house beautifully but apparently as a paying customer Matt has a problem with customers asking clarifying questions. Upon arrival this morning I informed Lisa that I did not want her to use water on my hardwood floors but just use Bona directly on the hardwood. Well as it turns out she said she forgot And immediately offered to dry the floor with their towels. It was totally fine and I was in no way mad that she forgot. It happens. Then when she asked me to check upstairs to make sure it was good I only noticed that the tv and stand were still dusty that they must have forgotten it. She or her partner did it no big deal. They were still cleaning downstairs so it would take nothing to just wipe what they missed because after all I'm paying for a service. When they asked me to do walk through of downstairs I said all looked well. I was in a meeting for work but looked quickly. So when I made my appointment for December I told the owner that they did a great job and that I was very pleased but noticed this time they didn't vacuum my couch like they did the first time when they cleaned in October. He said that it is only done during a deep clean of that room. I said ok thanks. No problem but thought that was standard. Apparently he did not like my reply because Then he sent me a text about 20 min later and said that the ladies told him that I was not pleased with how they cleaned and that since I was so unhappy that they would be declining any future services. I was floored. I then personally called and told him that if I were so unhappy I would have told him that I was happy and that I would not have tipped which I tipped very well. I told him to mail my check back to me and that I would be taking the extra good tip out and only paying for the service that was done. He says that they are the best in the business but in order to be the best you must exceed expectations in all areas and customer service is not something he excels at. In addition he believed his team who has clearly lied to him and never asked me the customer if I was pleased or not and never wanted to hear my side. Lisa came in running her mouth telling me that the ladies who cleaned for me in October no longer are with the company and that people are asking her all the time when will she go back to coordinating because they don't like how Matt does it. I as a customer should not be told any of this. It's highly unprofessional and she has told me many times they are short staffed. Now I can see why if he treats his employees like he did me which was unfair and unjust. Truly unbelievable. You will be better off hiring a company that is well rounded and can take feedback and doesn't mind questions from paying customers.

Very reasonably priced and wonderful to work with. Performed excellent deep clean. Best in…read moreKernersville!

I had a deep clean of my home done on Tuesday by Laura, April, and Courtney. Booking was easy and…read morecommunication was good leading up to the day of the cleaning. When the team arrived, they took a quick glance around to get their bearings and then I took my dog and headed to work. I returned just as they were wrapping up. April shouted out "It's like a brand new home!" and she was right. The house looked (and smelled) wonderful. I've got a LOT of knick knacks and each one was gently moved, wiped down (along with the shelf it was on) and returned to its place. My stove literally looked like it was brand new. Amazing job! I'll definitely be booking again.

I do not recommend this service. The business appears to train teams to be efficient, not thorough…read moreand thoughtful. I used the business for nearly a year and experienced the work of 4-5 teams over the course of that time. None offered the level of service that I've received with previous cleaners, leading me to believe this is a business-wide issue, not an issue with any particular employees. I offered this feedback directly to Two Maids in my termination request and received no response.