We love the cleaning that the girls do. House always smells good afterwards. Have given them…read morereferrals for them to check it out.

We have used their cleaning service for 15+ years. They do a great job. Efficient, trustworthy,…read moredependable. I've recommended GI to friends who now also use them.

I have been using since September and I have not disappointed one time! The company and cleaners…read moreare very detailed and when they leave my home it shines everywhere. They clean kitchen cabinets, overhead fans, and the shower is always spotless. HIGHLY RECOMMEND! YOU WILL NEVER BE DISAPPOINTED!

I do not recommend this company to anyone. No move outs, no empty houses, nothing…read more Some things to consider: 1. They failed to show with no notice even after they require a 48 hour cancellation notice on the part of the customer. They send multiple emails and texts reminding their customers of their cancellation policy and the need to meet their cleaners. This has happened to me. It is also happened to a dear friend that I sent as a referral. They will not apologize. 2. They promised a team of cleaners. The one employee who did show was wonderful. 3. The first couple of times service went well . The last couple of times only one cleaner was available and my home was not thoroughly cleaned. I still have dusty ceiling fans and light fixtures. They also did not move or vacuum under anything. Yes, even if it seen - think under a kitchen chair. 3. Management is unresponsive at best and unconcerned. I waited around for two hours expecting my cleaners (I received two reminder texts, informing me that I would incur cancellation charges). Keep in mind. I was running a few minutes behind so my cleaners left. I received no phone call. I finally called them. No apology. No explanation. I got a callback saying we will reschedule you. That was it. I cannot recommend this company due to ongoing reliability and communication issues. I originally scheduled service with the expectation of two cleaners, but in recent visits only one person has been sent. The cleaner herself is excellent--professional, hardworking, and doing her best--but one person cannot reasonably complete the full scope of work. As a result, items like ceiling fans, light fixtures, and floors under kitchen chairs have consistently been missed. Most recently, my scheduled appointment was missed entirely with no notice. After waiting two hours, I called and was only offered a reschedule, with no acknowledgment of the inconvenience. Communication has also been difficult. Calls to the numbers listed on their website often go unanswered, and return calls have come from unlisted numbers that are not clearly associated with the business, making it hard to reliably reach them. For context, when I was once about 20 minutes late and unable to reach anyone by phone, the cleaners had already left and I was initially told I would still be charged. After my complaint, they offered a 1x reschedule but did not provide a consistent form of communication. gave this company multiple chances, but between missed appointments, inconsistent staffing, and poor communication, the service has not been dependable.

Details. They refunded 1/2 of what of what I paid without a…read morefight!! when I called them after the service. They missed a fair amount of the molding along the floor/wall & window sills. They even offered to come back and fix what wasn't right for me! That is smart business sense. I don't live in the area anymore or I would have them clean again for me.

We've trusted Walter, Howard, and team since 2005 when we moved in. Prompt, reliable, flexible,…read morethorough. We have a large old house that is a challenge but every time they visit it's like a life reset - dog hairs gone, floors clean, ready for us to mess it all up again. You won't go wrong trusting you home to them.

Review- Missing Property Hire with caution!…read more Service provided: completed within agreed upon timeframe. Issues: * Billing: Was initially told service would cost $210 for 2 hours when scheduling service. Was ultimately charged $315. Requested itemized receipt but was only provided standard receipt. * Missing property: My brand new $99 skincare product went missing after service while my other (cheaper) skincare products in the area were still present and organized. I notified management with documentation about the issue and requested reimbursement. I was told they will do an "investigation" first. Despite requesting updates I received no reply to my calls/emails for over a month. After further pressing the issue they emailed stating they will deny reimbursement because they can't prove my missing product was a "result of their cleaning". * When requesting a copy of the contract via email and phone all correspondence ceased with my emails rejected as being "blocked". I know what was in my home before the cleaning and what is no longer here. Based on the billing, missing property, and handling of my complaint, I would not hire this company again and currently filing a NC consumer complaint.

Fantastic cleaning service! they do it all the time- pre move in cleans , deep cleans and regular…read morecleans and I have used them for all 3! they are amazing! I really looked forward to their visit every month!

R & L cleaning service is outstanding! Their attention to detail and their very reasonable pricing…read moremakes them the perfect service to get and keep your home sparkling! I highly recommend them as they are excellent and you always know who you are going to get because consistency is key. Call them, you won't be sorry!

I do not have enough words to say how amazing this team is. The space required a deep cleaning and…read morethe team was quite thorough in making sure all the spaces were covered. They respected our belongings our home and were so pleasant. Given how much work was required I felt their prices were reasonable. They were not the cheapest quote but after using them I feel like we got exactly what we paid for. They have turned us into repeat clients.

Valerie, Jordan and their crew cleaned our 5000+ sf home for our move in. They cleaned from top to…read morebottom and did an amazing job at an extremely reasonable and fair price. They are thorough and very professional. I will be using their service now on a monthly bases. They are GREAT!

Great cleaning service. Highly recommend Rikki in particular. She is AMAZING…read more She recently did a deep clean on my house and I don't think my house has ever been that clean.

I have been using TCE for monthly cleaning services and I am very happy with their level of service…read moreand how clean my house is. They have been very easy to work with as well as very professional. They are easy to communicate with by either phone, text, email or their online portal. When I first contacted TCE I explained that I was interested in a regular cleaning schedule and I wasn't sure the frequency whether every 2 weeks or once a month was best. After asking a few questions about lifestyle, size of home, number of people living in the home and pets they suggested once a month to be sufficient. The first initial clean was a deep clean that was a little more expensive than the monthly cleaning, all of which was quoted before I had to commit. They arrive on time and work by within the time frame they state. I couldn't be more pleased with the results and I look forward to continue using their services. I highly recommend!