Cleaning was 3.5 Stars. Attitude was 1 Star....that is the…read morereason of 2 stars. AJ has 18 years of experience in the field (as per him), But somehow lacks manners while interacting with customer. I have address him as Sir and asked him my questions politely, however, rather then addressing my questions with professionalism, he just shrugged it off and said "I know what I am doing I have 18 years of experience". 2nd: he forgot to mention during his estimate visit, that they will not move any furniture (even a lightweight one). When I asked him, "if you do not move furniture you should have mentioned it during your estimate visit or a day before coming so that we would have been prepared accordingly". And that also, he just shrugged and said you should have asked me. 3rd: The corners of the carpet were dark after the cleaning, and when we asked them why it is not cleaned, he said "I" have to get down on my knees to clean it. The machine wont clean it. With him 18 years of experience he should have mentioned what all he can clean and cannot, but anyways we learned it hard way and honestly didn't wanted to argue with him. After they did cleaning, I have called 2 other professional carpet cleaner and asked if they can get the corners clean and everyone said YES (this is the part of the service) they will themselves scrub it off. WOULD NOT RECOMMEND HIM

I got left in a VERY bad spot by another cleaning service who I won't mention here, but AJ was VERY…read moreHELPFUL in picking up the slack. When I called, he responded immediately and gave me a fair quote for his services. There was a little blip in communication (because Yelp forwards the calls, so I didn't have the correct number), but AJ was VERY kind in his response to what was out of either of our control. We set a time same day and he was there on-time. He immediately assessed everything on the spot and set a plan to get to work. If I can say anything, he was too hard on himself: because the carpet was badly damaged and there were a few spots he was unable to get up. All in all, everything was refreshed. It smells MUCH better than what I was left with from a bad seller. If I could do anything else, I would simply hire AJ from the start. Great business, great personality. 10/10 would recommend.

Desmond did a fantastic job with our carpets and tile. You can't even tell its the same tile now…read more It was damaged from previous owners and we just "lived with it" for almost 5 years. Its back to looking brand new. Prices are very reasonable and he takes his time to ensure nothing is missed.

I love working with local businesses owned by good people. Desmond, the owner, was responsive to…read moremy initial inquiry about having my carpets cleaned and able to give a fair quote immediately over the phone for the job to take place the same day! He was then communicative about his arrival, did an amazing job on the floor and prompt in invoicing and receipt follow up. The entire experience was wonderful and I'll only work with A Carpets Dream from now on for carpet services. Thank you, Desmond!

I've received services from Piedmont Pro Clean several times and each time has been phenomenal…read more They are always willing to schedule me in as soon as possible. Their prices are reasonable & they provide a quality service. I'd definitely recommend them for any of your carpet cleaning needs. Their pet treatment does wonders as well.

Piedmont Proclean was FANTASTIC! Clint was fast, thorough and nice! The carpet looks great! I could…read morenot believe he got the stains out of this carpet! It was pretty bad!! Now it looks great! Thank you very much!

My elderly, large dog has not been well but she was getting better. Then things took a dark and…read moresmelly turn. I will spare you pictures of the "before" but believe me when I say it was horrific. Late last night I googled Stanley Steemer and the Winston Salem location came up. I got an online quote of $150 that would include one bedroom and one hallway. I scheduled an appointment for the very next day with an arrival window of 12-5:00. I called on the day of the appointment just to confirm. She was very polite, well spoken and helpful and we were all set. I opted in for texting and when they were on the way, I got a text with his GPS trackable location and name. Sawandi arrived around 1:00. He was all smiles and introduced himself. He came in, talked about what he would do and explained the after care instructions. He also said $150 is the minimum but there was enough room to add bacteria killing sanitizer and freshener. Yes please! I can't go in yet because it needs 24-48 hours to dry but it looks great and it smells clean, not even a hint of the previous odor. It smells light and fresh without being too perfumey. I took an after picture of a small section. I highly recommend this company and if you need anything done, ask for Sawandi Kirby. He was fantastic.

Got no stains out from the carpet. No stains out of the sectional which is also astronomically…read morepriced to clean. Was supposed to be deodorized and it smells no different. Pet odor still prominent. Go somewhere else if you want the job done.

Professional and courteous technicians. The carpets in the house looked great when they were done…read more The house smelled great too! Would definitely recommend and would use them again. It was under $300 to do 3 bedrooms w/ closets , den, hallway and a large livingroom.

From the owner: We love serving our customers here in our amazing community. Chem-Dry's mission is helping people…read morelive healthy lives, which starts with clean carpets and a healthy home. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added.* Plus, our green-certified solution, The Natural®, contains no soaps or detergents so it's safe and non-toxic for your family & pets. And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of days, making it the safer and more convenient carpet cleaning choice. All of this means Chem-Dry cleans for your health like no one else. Chem-Dry is the world's leading carpet cleaner, but we also offer cleaning of upholstery, tile and grout, and area rugs too. When you are ready for the best carpet cleaning, upholstery cleaning and other cleaning services in the area, call us here at Chem-Dry. We love our community and want you to help you have a clean, happy, healthy home. Call today!

Did a great job was very friendly and price was reasonable. Quick scheduling. Carpeting didn't take…read morelong to dry.

Kevin came over and inspected my carpet and discovered the previous owners had dog stains that were…read morecoming up in with the heat and humidity. Kevin was able to come in and clean and freshen my carpet like new, no more stains, no more odors.