We are very pleased with their replacement of our old gas pack. We had five companies to give us…read morequotes. They were the only one who suggested measuring our house to see if our system size was right for our house. As it turned out, a 2.5 ton was more appropriate than the 3 ton we had been using. Their prices were competitive. The installers were professional and did a good job. I liked that their office filed our warranty papers and applied for Duke Energy credit that we qualified for. No one else mentioned the Duke Energy credit.

Gave me an accurate evaluation of my Hvac issues. I was given a detailed explanation of what needed…read moreto be done to correct problem.

Response time within 12 hours. Very good in diagnosing problem with heat pump. Had parts on work…read morevan to complete job and restore unit. Very courteous and highly recommend .

Our HVAC unit wasn't producing cold air. Andrew was over in a couple of hours and had the unit…read morefixed in 30 minutes. Coincidentally, he had installed the unit 15 years or so ago. He knows what he's doing!

We needed an HVAC replacement. Our technician, Austin, had to maneuver the old and new units in a…read moretight space/small doorway and did an amazing job adapting to a different sized unit. He carefully tested the new unit and its outside fan to ensure all was working perfectly. And, he cleaned up afterwards! Superior service!

From the owner: We are focus on honesty, professionalism, and being on time. We offer maintenance, repair, and…read moreinstallation services for residential and commercial HVAC systems.

After 21 years, my Split-System HVAC system was nearing the end of its useful life. With current…read moremarket conditions threatening to escalate the cost of HVAC equipment, I was motivated to make an "early" replacement of my system. I met Alberto Luna Castillo, the owner of A PLUS HVAC, while he was replacing a similar split-system next door. Between my conscientious neighbor having vetted him (compared to 3 other vendors), and how accommodating he was about my interest in his service, he immediately became a candidate for my job. Soon after meeting Alberto, he proceeded to spend a couple of hours with me outlining the major considerations of a job such as mine, and how his Co. could address it. As one who is somewhat familiar with HVAC systems, I was very taken with his knowledge, apparent honesty and thoroughness regarding the decisions & options I should consider (to say nothing about how generous he was with his time). In short, the work ethic he exhibited began to convince me that the combo of his expertise, attention to detail and willingness to guide me through the complex job was something that that my current HVAC Co. (which installed my 1st-level gas pack in 2019) was unlikely to match. He first proposed 3 replacement options that addressed the type, size and efficiency of my cooling unit (I ended up choosing a Heat Pump to replace my traditional A/C), each accompanied by a necessary replacement of my attic furnace unit. Before we settled on a firm proposal, he performed two needs assessments that finally convinced me that his was the Co. for my job: He (1) surveyed my home in order to properly "size" the replacement equipment that best suited our dwelling needs, and also (2) determined that the attic duct work (which served my furnace & blower) needed to be seriously upgraded in order to fully reap the benefits of my new cooling & heating units. A detailed proposal of my choices of heat pump & furnace followed. Alberto and his assistant, Marco, worked very well & diligently as a team to complete my job, taking MORE time than the "two full work days" they predicted for the job. This generosity with their time was mostly driven by their commitment to doing the job right: e.g. they spent an inordinate amount of time trying to trace a minute leak of refrigerant that they discovered in my system (which ultimately was mostly attributable to my 21-yr. old O.E. refrigerant lines). Their major upgrading of my attic ventilation system and its connecting air ducts was also very impressive. They also (1) took great care to protect our home surrounds on their many walks through our house, (2) completely cleaned up after themselves each day, (3) showed up when they promised, and (4) were very accommodating of our schedule as they strove to complete our job over a number of visits. Perhaps best of all, Alberto admirably took time to demonstrate to and educate me on some of the complex parts of the job--a part of the job that I consider even more important than cost or price. In short, the QUALITY of his work was impeccable! So, in sum, I don't think you can go wrong with A PLUS for your HVAC needs, especially if you prioritize quality of workmanship at least as much as paying a "fair price" for the equipment in this quickly changing market. You will find Alberto to be a pleasure to work with, very trustworthy, and one who will go out-of-his-way to make sure you are satisfied. You can reach him at: 919-904-0192 or aluna@aplushvacr.com

From the owner: A PLUS HVAC - We offer HVAC service, repair & installation in the Carrboro & Chapel Hill / RDU…read morearea. Small commercial, residential (single family home, townhouse, condo) & mobile homes. Gas pack units, Heat Pump, Gas furnace with Air-conditioning. We are a recently created service company with more than 12 years of experience. Licensed and insured.

They will come to you and tell you have issues with your HVAC and then say you have a freon leak…read moreetc .... I made due diligence and had a third party HVAC and the problem was fixed by spending 300 not the 5000 job the first guy had a corny story about him playing soccer for FC jiffy lube. The second guy worked as a manual donkey breeder.

TDLR: Mainline sewer backup - Misdiagnosed repair $6,000 - Mainline sewer replacement $10,000 - Hit…read morefiber cable - Was told would return to finish work - One month later (images below) no contact, yard wrecked, and moisture seeped into crawlspace. Have tried to call twice over the past four days to try to get updates but have been brushed off both times. Previously, between my parents and I, have been loyal customers for the past 20 years. I can no longer recommend their services and will be using dedicated HVAC, plumbing, & electrical services going forward.

One of their vehicles almost ran me off the road and cut me off for absolutely no reason, I looked…read morein the vehicle as they passed me while I was on the shoulder and the passenger had a big smile on his face. We were both merging onto I-40 and instead of letting me get over on the ramp when there was plenty of room, he sped up and almost clipped the back left side of my car so I swerved out of the way and slowed down to get behind him, then he sped off swerving in between lanes like squeez benz driving like a fucking idiot. All that to install some shitty overpriced ac unit, I'm reveling in the bad reviews on here, suck a dick Boer Brothers FUCK you

Horrible customer service and having a ton of problems with a brand new $20k system they installed…read more Constantly having issues and then their workers come over and do nothing to fix the problem. They ran vents under my stair case. Ran up my bills with an extra sump pump even though they could have just ran the piping one foot further into existing sump pump. Now I'm pissed bc the whole thing is frozen and they want an exorbitant amount of money to come on the weekend. I hate boer brothers! I'm gonna report them to the attorneys general too.

Won't reinstall existing systems. Will happily sell you a new one though. Sad as why would a…read morecustomer buy a new unit from them as they'd never be able to disconnect it and reconnect it later. It'd be an existing system at that point.

We were able to have someone come out within 24 hours. The tech, Drew, was actually early…read more Drew was extremely professional and took the time to explain the issue with out ac. He was also very patient with all of my hisbamd's questions. We wholeheartedly endorse Raleigh HeTing and Air. We would also ask for Drew again!

Our eleven year old HVAC system went out, Comfort Monster came out the next day and unfortunately…read morewe needed a new system. It was installed promptly and everyone was very COURTEOUS and PROFESSIONAL. We did not feel that we were upsold or mislead in any of our concerns.

Everyone from the Comfort Monster team was incredibly professional, trustworthy and friendly. They…read moreworked quickly to assess the problem, provided a quote for repairs and replacement, helped me understand the different systems available and were quick to schedule the installation. I loved the Comfy Install Tracker emails that clearly kept us in the loop on important dates. Alex was a huge help in explaining our options for new systems. Reynaldo, Shayne and Nicholas did a great job on installation day, helping to keep my home clean as they transported equipment up and down from the 3rd floor attic and were super nice to my family. I had very clear and friendly communication from Fancy about our quality review and Duke Energy rebate. Steven was also great when he came by for a final inspection of the new equipment. Thanks!

Top notch Plumbing service. Clarence was the tech who came…read moreout to handle a small plumbing job. He was professional, knowledgeable and efficient. He even gave me some helpful tips on how to manage similar issues. Over all, I would highly recommend Air Experts, as they are true pros who offer rates that are competitive and reasonable.

We had our air conditioning unit serviced by a competitor and the unit required a fairly costly…read morerepair. I contacted Air Experts to request a quote for the same repair to compare pricing. Air Experts would not provide the quote unless I paid them $49 for a service call. Seems odd to have to pay for a quote when one knows what is wrong.

Great service at a reasonable cost. They did a great job and I will be using them again.read more

I contacted Joseph Rose plumbing in Durham, North Carolina about three plumbing problems I was…read morehaving. They scheduled to come by my house at 1 PM on Monday. By about 1:45 they had not arrived. I called the company, but no one answered. I left a phone message. I was called back in a couple of hours and, and the secretary/scheduler informed me that the job they were on was taking longer than expected. She then asked me if they could reschedule for tomorrow. I stated that that was not convenient for me. I finally relented and agreed to meet them on Tuesday. If I recall, the one technician was about 30-45 minutes late. She informed me that she had not been told about fixing the lack of shower hot water or about cleaning the mold out of our faucets but had only been told about cleaning the water heater! She arrived and started to flush the water heater. She then informed me that her new water pump that she needed for that job was defective and kept tripping the circuit breaker. She asked me if she could come back the next day at 8:30 AM! This was early for me in terms of usually sleeping longer, but I agreed in order to get the ordeal finished. She came with a young helper, and they completed the work. Rose appeared to be competent and, furthermore, she communicated well with me which was an appreciated change from her handler/scheduler. She and I talked about the benefit of the whole house water filter. She stated that she would get some information and send a proposal. That never happened. As you can gather, there are two significant problems with Joseph Rose plumbing, according to my experience with them. One is the absence of adequate and efficient communication, and the other is a lack of follow-up on what they say they will do.