I'm very satisfied. They showed up on time and diagnosed the water heater problem quickly…read more My only gripe is they add in a flush without asking for $125. However, if you buy it up front it's a $50 discount. I bought it, but I want to know it's there.

The technician, Eric, was on ti.e, the service was prompt and thorough. I could not be more eases…read moreto get same day service si affordable . 10 stars!

ARC provided an excellent new gas service to the kitchen for the new gas range. The price was…read moreslightly lower than quoted, which was appreciated. Clay Hayden and Seaton along with the other guys were very efficient and ran the gas line as discussed.

We woke to the sound of rushing water at 5am. Water heater had bad leak. Had to turn water off to…read morehouse. Called 4 other plumbers until we found one able replace water heater that day. Biggest challenge was it was located in our attic on third floor. It was such poor design in our house by original builder. Attic opening was not big enough for new going in and old one coming out. AJ and Tucker were great. Got us up in running that day. Worth every penny not to have to wait three days other plumbers quoted.

Melvin is a true find! I had unscrewed the kitchen faucet…read morecap to see why the tiny, sealed LED light had gone out in the Allen + Roth faucet sprayer. Upon unscrewing the metal hose, it immediately retracted into the curved faucet -- slid through the tube and caught at the end of the pipe under the sink. I was able to feed it back up through the curved faucet, and could see the end of the metal hose up near the top side but was unable to pinch the edge of the hose and pull it through. I worked at it for a couple of hours -- trying and hoping that I could fix it -- but finally threw in the towel. Professional help was needed. Melvin answered my phone call at 8:30 am while on his way to an already scheduled service call. Hearing that we had guests who had just arrived the night before, he agreed to try and make it by our house that afternoon. Melvin was able to come by that afternoon, reconnect the water line, identify the part number of the faucet head, connect with the company's customer service department to determine the replacement part. Melvin is knowledgeable, patient, fair and kind. He goes the extra mile in providing plumbing service. Unbeatable!

My water heater burst during the night, unknown to me. When I went downstairs and saw the flooding,…read moreI called several plumbers through Yelp, and only one called back right away. Melvin, the plumber, was on his way to another job, but he stopped by within a few minutes to turn off and secure the WH. He made an appointment for the next morning, and arrived on time with a new WH (the old one was rusted out). He spent over 5 hours, installed the new WH, new pipes, and new pressure tank. He even found and cleared the cellar gravity drain, which had not been cleared for at least 28 years. The workmanship was superb, his attitude was very helpful, and the price was more than reasonable. I'll definitely call them for any plumbing repair in the future.

I saw several bad reviews for this company and decided to look for another option. My time is very…read morelimited that I can be at home to wait for a service call and their window was too long to wait.

Reaction time was very slow. Did not get contacted from them until a half day after job was…read morecompleted. I was less than impressed.

Matthew's Plumbing has done some work for us before, a PRV and a water heater replacement. I had…read morethem come today to check for a leak which I was pretty sure didn't exist. The city of Raleigh refuses to check their water meter or replace it without an invoice from a plumber. Our water bill was higher than usual the last few months. I did a toilet leak test and found no leaks. Nothing else on the property showed a leak. I called the water department and they were less than helpful. Despite our bill going DOWN after turning ON our sprinkler system, they insisted there was a leak. Matthew's Plumbing sent two guys out who listened to the story, checked the meter as I did, checked the crawl space (no leaks) and listened to me complain about the water department. I was expecting to pay $200+, instead they only charged me $75. These people are honest. I was upset enough that I would have paid the $200 or more had they asked me to do so. Today's visit is why I'll keep doing business with them.

We had two simple tasks: install a per-faucet water filter, descale our tankless heater. We got TWO…read moreleaks: one busted pipe and one improperly installed water filter (screwed on badly, constant dribble). Neither of them were caught and ran for weeks causing massive water damage. Matherw's refuses to take responsibility and even BILLED US TO FIX IT! insurance is suing them for us. STAY AWAY. They do NOT stand by their work!

Another great experience with Joseph Rose Plumbing. Water started bubbling up from underneath our…read morelawn right behind the city meter. After the city came and turned off the water, I called Joseph Rose Plumbing at about 3 pm and they arrived about 4 pm. They dug up a small area where the leak had been and found that a pipe from our lawn irrigation system had failed. They fixed the problem, filled in the hole, and we had our water back on in a few hours. They took a situation that could have been a major headache and turned it into a hiccup for us. Thank you Joseph Rose Plumbing!

We hired Joseph Rose Plumbing to replace our hot and cold water valves under our kitchen sink and…read moreto adjust our water pressure in our home. At the time, we also need a new water heater and asked them to give us an estimate for a new gas tankless water system while they were here. The two guys who showed up to do the work, were very professional, thorough and efficiant. The work that we hired them for was excellent and the cost to do this work was excellent - they were here for a couple of hours to complete the work and give us an estimate and charged us only $265. Another plumbing (Brown Brothers) company we hired to to adjust our water pressure (ONLY) a 7 months ago - were here for only 15-minutes and lowered our high water pressure way too low, charged us almost $500 - and it took them 7 months to bill us. Do not hesitate to hire Joseph Rose Plumbing for your work at your home. Also, I would like to add that the Joseph Rose technicians took pictures of ALL the work they did - before and after - and these were all included in their emailed invoice. That said, while Joseph Rose's estimate for a new gas tankless system came in a couple of thousand dollars LESS than the lowest estimate we recieved from other companies, we were very nervous about hiring them for this particular work because they didn't mention anything about pulling a city permit for the work. At the end of our discussion - the guy told us that they don't pull permits - this is the responsibility of the homeowner. He said you want us to pull a city permit for the work, it would cost $500, but a permit isn't required (for new installs and like-like-replacements). At the time I didn't realize that a city permit only costs $65 and the this work 100% requires a permit to be pulled. I found this out when I emailed Durham City inspectors to inquire. When I emailed Joseph Rose Plumbing why we were not hiring them for this job, they responded with "We install lots of gas tankless water heaters without pulling permits". Ethan did respond to my email to let me know that his office manager was new/still learning and misunderstood. If you are having plumbing work that requires a city permit - look elsewhere, none of the three other companies who gave us estimates required the customer to pull their own city permit for the work - let alone charge $500 if you wanted them to pull a permit. The $65 permit fee was worked into all other estimate invoices - we never even saw the fee.

Did what they said they would do. Responsive and flexible. Clean professional. Price was high and a…read morelittle bit of a surprise because I thought their quote was final price but realized they quoted me not including taxes which for a larger job were significant. But other than that. I was pleased.

The serviceman was polite and was careful not to make a mess while removing my faulty garbage…read moredisposal. He finished the job in a timely manner and everything is working properly now.

Woke up at 3:30 am on a Wednesday morning to water hemorrhaging from the toilet tank and all the…read moretypical water shut off valves failing. Water gushing through the ceiling to the lower level, my husband called several other places advertised as 24/7 emergency plumbing services - they were NOT 24 hour services. No people on call, no answers, or answers of 2pm or next day appointments. (Gotta love that!) We finally found Michael at Big Dawg's and he was able to come to us swiftly. He arrived within the window of time promised. Michael quickly and expertly assessed the situation, diagnosed the problems, and proceeded to share the plan. He had all the parts with him on his truck and had the busted toilet fill valve along with a new shut off valve replaced and working within an hour or so. Michael also took the time to educate us on what was happening, why, and other repairs needed to prevent further damage. Big Dawg's plumbing is efficient, professional, reliable, and comes with my highest recommendation. Store this number in your phone so you're not caught scrambling in the event of a plumbing emergency.

From the owner: At Big Dawg’s Plumbing Services, we are your trusted and experienced plumbing experts serving…read moreRaleigh, Creedmoor, Wake Forest, and surrounding areas. Specializing in a full range of residential and commercial plumbing solutions, we handle everything from emergency plumbing, drain cleaning, and water heater repair to sewer line repair, pipe replacements, and bathroom and kitchen fixture installations. Whether you need a quick faucet repair or comprehensive plumbing installation, our team delivers top-notch service with professionalism, ensuring your plumbing system runs smoothly and efficiently.

Cary plumbing came to replace a valve behind the toilet on 12/19/2026. After the guy left ripping…read moreme off for 3 1/2 hours. I noticed on 12./26/26 the water being dripping for a week. Ruined my floor and now the valve still has to be replaced.

On the Saturday of Easter weekend, the tenant in my rental house told me the water heater had…read moreflooded the basement. I called Cary Plumbing. The guy on the phone told me a new one would cost $1900. I thought that a good bit high but maybe water heater prices had gone up, and it was a holiday weekend, so I said okay. When the technician came he told me it would be the $1900 for the heater itself plus another $400 or so for his labor, and that if I didn't do it that day, who knows when it could be scheduled on a normal workday. By then I was frustrated and didn't want the tenants without hot water for a week or so while I haggled over money. I told him to go ahead. After paying $2600, including tax, I noticed in Lowes that their water heaters still cost $700. They actually haven't gone up much. $700 plus $400 is what this should have cost. I paid roughly $1500 more than I should have. The technician left a small paper indicating I paid in full but it had no information about the water heater make or model and nothing about warranties on the heater itself or installation. I texted their office asking for those things and was ignored. Then I left a phone message and was ignored. Finally I drove to their office and was told my case has not been processed and they'll send me everything when it is. I'm still waiting. I feel this is the worst I've been cheated by any company in decades.

Top notch Plumbing service. Clarence was the tech who came…read moreout to handle a small plumbing job. He was professional, knowledgeable and efficient. He even gave me some helpful tips on how to manage similar issues. Over all, I would highly recommend Air Experts, as they are true pros who offer rates that are competitive and reasonable.

They were great and did the job quickly. We called them in, they gave us a quote. They were kind…read moreand courteous and knowledgeable. They provided me with several options and the pros and cons of each. I ordered my tankless from Lowes, and they were able to install with no issue and quickly.