Short story:
Quality: 0/10
Food: 0/10
Service: 0/10
Tip: $0.00
If I could give this place ZERO STARs, I would. Believe me.
I have NEVER not tipped at a restaurant before, even if the food/service/quality was mid. Pie Bar truly was and is the absolute worst. I wouldn't spend a single dime, quarter or dollar at this place. I'll include a timeline to be C L E A R
Saturday, February 3rd - winterlicious menu
6pm - I was awkwardly seated by the bartender/ waiter (we'll call him Joe). Brought glasses and a water jug. Offered to order drinks while I waited for 2 more guests to come, I declined.
620pm - guest 1 arrived, we looked over menu. Asked for a refill on water and that our friend would be running late due to work. Never got that refill on water.
645pm - waitress (we'll call her Jess) came to us and asked us if we could order for ourselves and our last guest since they have a private event at 8pm. We apologize for the delay and said we would quickly ask our friend so we can order for her. Asked for a refill on water. Still never got it refilled
650pm - we flagged her down immediately so we can order and not be an inconvenience. Took our order, wasn't very nice, quite passive. Asked for a refill on water, still no refill.
705pm - friend arrives, we asked Joe for a refill when he passed by after dropping plates off at the table next to us. Still no refill
710-715PM - apps arrived. No flavour. Tasted exactly how it looked, bland and beige. Extremely disappointed that we didn't finish it. Also the table next to us ended up leaving after their apps - should've been a clear sign that we should've left too
715-730 - no one cleared our plates, didn't checked in on us or asked how the food tasted. Probably since they know the answer is trash. Finally at 730 a tall waitress comes to tell us that one of the pasta we ordered was sold out and offered one from their regular menu. She recommended one that had a "spicy kick" and was supposed to have that long wavy pasta type. Spoiler alert, it did not.
750pm - finally got our mains and was immediately disappointed. The "lamb pizza" didn't have ANY lamb in it and was cold. The "spicy pasta" had absolutely no flavour, tasted like boiled pasta. if anything the "spice" took away what little flavour it had. The risotto was probably the only dish that came hot and was at least 80% finished, we were basically done with the food by 8PM. We also AGAIN asked for water refill, still no refill. At this point my friend just started drinking water from her own water bottle.
805 - the private party came in, we're waiting to find any service to call the bill and just take our desserts to go. No one in sight.
810 - "jess" comes up and basically asks us if we want our dessert to go and we requested the bill AND WATER. She comes back with water (finally) and a box with cheese cake and a box of tiramisu, she then proceeds to say the pana cotta is out and suggests to pick the other dessert option. We picked another tiramisu. She comes back and hands us the most disappointing, sad, bottom scoop of tiramisu we've ever seen. We asked "is there another takeout of tiramisu because this does not look great". She just says "no that's the last of it", well it clearly looked like it. She didn't even give us any take out utensils. We left and wasn't even greeted out the restaurant.
Side note: when we selected "no tip", the machine LITERALLY says "you selected no tip, are you sure about that?". Yes, I am 1000% sure not a single tip is deserved here tonight or any other night/day/whatever.
I've truly never had such a shit experience at a restaurant before. This place really is the absolute worst place for anything and everything. The pizza chain down the street has better service, quality and taste. I'd tip there.
What we ordered
- Sauteed Calamari & White Bean Salad
- prosciutto on Mellon slices
- Lamb Bolognese Pizza
- Seafood risotto
- Butternut squash ravioli (got subbed for Casarecce de salsiccia)
- Tiramisu
- Cheesecake
- Pana cotta (subbed for tiramisu)
I hate this place, I wouldn't recommend it to anyone. This restaurant's only good quality is the location and view, which honestly just step outside, it isn't worth sitting down and treated like shit for. Bring you own water if you dare to actually eat here. read more