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    Pickle Lab

    5.0 (2 reviews)

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    1 year ago

    Helpful 40
    Thanks 10
    Love this 36
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    2 years ago

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    The Met Athletic Center - club sandwich with fries

    The Met Athletic Center

    3.8(29 reviews)
    1.6 miFourth Ward, Downtown

    If you're considering joining The Downtown Met in Houston, do yourself a favor and don't. This…read moreplace is a complete disaster, hiding behind a nice location and slick marketing while delivering some of the worst customer service and member experience you'll find in the city. The communication is abysmal, particularly from Sarah and Alicia, who are repeatedly unresponsive and unhelpful. Emails go ignored, questions are dodged, and if you do finally get a reply, it's vague and often inaccurate. They don't follow up, they don't follow through, and unless you ask five or six times, you will not get any clear answers or confirmations. You are constantly left chasing them down just to get the most basic information. To make matters worse, they will charge you whatever they want, whenever they want, without warning, explanation, or approval. You won't be notified of fees or changes unless you hunt them down to ask. If you're offered a credit, promo, or adjustment, take a screenshot and save every email, because they certainly won't help you figure anything out after the fact. Once you've signed up, you're on your own. Bijan is somewhat more communicative, but not enough to make up for the chaos. There's clearly no leadership or accountability here -- it feels like a group project where no one knows what their role is, and no one really cares. Facility-wise, it's barely above average. Courts are often overbooked, the gym space is mediocre, and amenities are inconsistently maintained. You're paying premium rates for a second-rate experience across the board. Bottom line: The Downtown Met is a textbook case of mismanagement and indifference. For a place that calls itself a "premier fitness and tennis club," it operates more like a poorly run pop-up gym with no structure or respect for its members. Look elsewhere, literally anywhere else would be a better use of your time and money.

    This place is full of friendly and dedicated employees. Many of them are like family. The food is…read moregood and the service is excellent. Did I mention 10 tennis courts? This is my home away from home.

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    The Met Athletic Center - Cocktail Menu - and Breakfast Menu

    Cocktail Menu - and Breakfast Menu

    The Met Athletic Center - Chicken sandwich and truffle tots

    Chicken sandwich and truffle tots

    The Met Athletic Center - Poke Lunch

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    Poke Lunch

    Pickle Lab - pickleball - Updated May 2026

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