They don't care what happens after they get your money. Participated in a softball tournament "organized" by them, and it was terrible. First, we were promised 2 skill levels, of which we requested the lower (less competitive, more fun). However, they didn't have enough teams sign up, so what did they do? Notify us and provide options for changes/refunds? Of course not. They just lumped us all together. End result: absolute humiliation to the tune of 30 to 3 and 25 to 4 losses. Also, even after multiple requests to play different teams, we ended up playing the same two teams a total of 5 times for the tournament. Apparently it doesn't matter to them who you play, as long as they meet their minimum requirements for number of games.
Umpires had good knowledge of the rules but little concern for the safety of players. Allowed entire teams to stand behind the batters and catchers on the field while playing, even when requested to move them into the dugout. .
They are much better companies in Houston who care about players having fun and being safe while playing team sports, not just about making their money. Terribly disappointed in the entire experience with Sportsmonkey in Houston. . read more