BEWARE! These people will lie and steal your property just to exercise their perceived power over you! I inadvertently took the jack from my car into the facility in case I needed it. They failed to follow their own policy to check bags of people going in - if they had the employee could have simply informed me to take my jack back to the car. After purchasing my part, I was exiting the facility and the "supervisor" checked my bag and implied that I had stolen the jack! Very embarrassing! She informed me that she would not take a look at the trunk of my car where she could clearly see where it had come from.. instead she told me that she would review the video recording and if they had failed to check my bag, then they would return my jack (the big lie). Jackie clearly wanted to stick it to me and returned with a single useless still frame picture of me entering the facility! Time stamp on my receipt 11/8/2025 1:20pm customer with the yellow bag.. Jacky took great delight in exercising her authority and effectively stealing my property because I was upset! I left after giving her some choice words (not proud of that but oh well!). In hindsight I should've called the police! Theft is theft! read more

Pick Your Part - Rialto - Copy of receipt - Auto Parts & Supplies Near Me - Bloomington, California

I was hesitant to come here because of the bad reviews but I had a pretty good experience. I needed a bumper for a Kia optima and they had a lot of Kia's on the lot! They didn't charge for us to remove the part ourselves like a lot of these reviews said. I took off a star because it is true they charge for every little damn thing. But I bought it because I was not going to take everything little thing off to save $50. I didn't buy insurance which sucked because I bought the wrong year but that's completely my fault, buy the insurance just in case! Also the workers can use some help with customer service but overall good junk yard. I would visit again. read more

Very good customer survive, the guy at the front desk was very very nice and able to not only point us to the right direction where we needed, but also I was able to check other locations if we needed some extra parts. read more

I was here last week and received some help from the manager with the beard. He was very nice and answered all my questions. He gave me a small discount on a part and helped me put in an order to have some parts removed as well. I was also impressed with how clean the place was. I'll definitely be back. read more

The "manager" sepths of However you spill his name, didn't accept my transmission return or exchange. He claimed to say it's been opened before when it has not I returned due to crack on transmission. Wouldn't recommend talking to this this "manager" or taking his word when it comes to returns or exchanges... I had warranty on it as well!!!! Don't trust this scamming guy!!! read more

Don't come here. They'll try to charge you 45$ for plastic trim replacement and call it a spoiler Incompetence is an understatement. I literally just left the other store yesterday cause they didn't have it, was priced 7$, save your time, just go elsewhere read more

Selling my junk car was so easy. Great customer service at this pick your part! Highly recommend!

Very helpful and knowledgeable people.So glad I ended up using them. Thank you very much!

You must pay for an item before removal, the heavy duty girl in the office is in charge of pricing way too expensive, and the old guy helping you out should not work there if he doesn't want to, extremely rude and talks like if he was on a substance. I recommend everyone to look on eBay before considering this place. Horrible experience. For reference I've been to other LQKs a grill would be 25$ they wanted to charge me 75$ plus tax, Doors were 200$ here and they told me it wouldn't come with mirrors or door hinges, not to forget that the doors were also damaged from the crash. read more

Update: I brought the rating up from 1 star to 3 stars because the employees who work at all LQK locations are always good to me. Not sure what's going on with management and pricing of this company right now, but I hope they pull it together. Never had these issues at any of their other locations. They should honor the price that their location states as the price for the part on the app. I'll give a couple LQK locations 5 star ratings for my experiences in the past and to offset this bad experience. Overall have had really good experiences in these yards. read more

Pick Your Part - Rialto - Auto Parts & Supplies Near Me - Bloomington, California

Recently sold two trucks to LKQ, experience was amazing thanks to Amanda's help. She's very responsive and quick to get the ball rolling, scheduling pick up and making the transaction very easy. Thanks to Amanda's assistance, I will continue using LKQ in the future and will recommend to family and friends. Both drivers did an excellent job as well, thanks Hector and Eddie for the quick pick up. read more

The lady who helped me out was kind and patient was my first time here was a quick and simple process compared to other pick a parts I've gone to. The guy was also helpful with getting the car off my trailer. read more

This whole place is a complete joke. They want you pay for the parts before you remove them. What kind of stupidity is this. Drove from LA to rialto just for this goofy system. Not only that, the cashiers are the ones that come out of their booth to tell you this. So you can't remove them and go so they can see the parts either or what if the parts broken and you go pay for it or if the parts are not there. Waste of time. They don't even know what parts you're talking about, the chubby white girl with glasses asked someone else for help and they done charged me over 100 for an air intake tube with really bad attitude (it's like 20 bucks in their website), they had no idea what it was in the first place talking about if it's the intake manifold. Smh. I do not recommend this place to anyone. If you're reading this, DO NOT GO HERE. Complete garbage attitude from the cashier or manager whatever they were. No wonder this place is empty. Every person I saw walk out had nothing in their hands. This place is stealing people's money with this scam. I lost 10 dollars with my son at entry. They also didn't wanna return the money from someone who paid for a part before checking if it's there (that part is hidden and you have to remove parts to get to it. Bunch of garbage) It's no wonder most cars are all full of dirt and untouched. Respects to the person at entry, he the only cool/respectful one there read more

The ladies working there are very nice and friendly professional process is done very quickly and you get out of there fast

$3 each person to enter. Entrance fee is pricier than other pick your part locations .. There are carts and barrels to help carry your selected parts. Can bring any tools in to help with dismantling your car of choice. read more

Pick Your Part - Rialto - Auto Parts & Supplies Near Me - Bloomington, California

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Amanda was so friendly and helpful.It was a good experience that we received.We were in and out in less than half an hour. I highly recommend the LKQ pick your part in Rialto. We went to a different LKQ and were treated horribly, they turned us away twice. read more

II sell my cars really often in this place, and every time I come to drop a car Amanda the car buyer has the best attitude ever, she's always helpful and accommodating not to mention she's always happy and ready to help any costumer with an amazing costumer service. In the back Rapier it's another great asset to the company. I mean the company it's so lucky to have this two people working in this location. I always want to come back to this LKQ because of the treatment I get every time I sell a car. read more

The best auto salvage yard experience I have ever had ...used the Bar state car buyback program and dealt with 2 positive ladies who did their job well and had me out of there in 35 minutes. After paperwork was sent to the inspection guy who was just as good and great sense of humor. Usually great employees are a reflection of Management. Amazing run operation is what I witnessed. Good to see hard working people still exist with good attitudes despite it being a Hot 100 degrees outside. Thanks again read more

They're honestly getting a little crazy with the prices I mean they make you go out there and pull the part yourself and then depending on what you're getting I had them trying to charge me my $500 for a bumper when I get order one online for two read more

Second time here but they do charge like a brand new part. Won't recommend this place at all. The Ontario and Riverside location have reasonable prices since those are used parts read more

Make sure if you go your pockets deep. Feel like they legally scammed me with adding charges at the checkout gate but I had to pay before removing the part so got taxed twice and a surprise charge read more

worse place you can go to get parts. they were charging me $380 for a bumper. the guy said ok fog lights extra, fog light bulbs extra, racket extra, they were charging for everything that was on the bumper. these guys are crazy! i also wanted to buy a radio bezel and this clown said $130 and it didn't have a radio. im really upset because i took all morning to take off parts. so my advice to you is to go ask how much the part is before you take it off. its so funny that you take your time to take off parts and they charge you more than a brand new part. never going there again. read more

It was finally time to retire our 2004 Honda Odyssey. Since it wouldn't pass smog, we were limited on options. Fortunately, LKQ in Rialto was there to help us. The lady at the front desk was sooo amazing! She was kind, informative, and super quick with processing our paperwork and payment. The gentleman who received our vehicle for processing was nice and communicative as well. Overall, I would highly recommend this company if you need to scrap your car. The team made our experience extremely easy and pleasant . Thank you LKQ team! read more

Wow this place was awesome! Went for a good insulation pad (I know right) and at the dealer there $250 for a brand new one, no way was I paying that. Went on LKQ's website to see if they had my car, or similar models that fit my same pad, and sure enough the Bloomington location did. Now I did some research before hand and knew they charged $3 entrance fee (cash preferred) and no youngsters. So my husband, son and I went to LKQ in search of the pad. My husband brought a tool bag, since you have to get it off yourself, and they inspected the bag at the entrance, which is totally fine. And off he went, I had to stay behind because of my son, but my husband said it was a little hard to find the car since the bay numbers are written on the car bumper. But every car is lined up and easily accessible. My husband asked a nice worker where the bay was, and he was pointed in the right direction. This place is huge! Found and picked his part, and headed to the cashier. You pay inside the gates and yes there is a warranty that they charge you. Depending on the price of your part, depends on the warranty. You have no choice, this is not an optional thing. Spent $25 total with the entrance fee and warranty and couldn't be happier. The pad fit perfectly and I am a happy car owner. read more

Dang. Came to yelp to see the reviews after having a bad experience, and seems everyone else is having a bad experience with this place as well. Bought a part for my truck, and paid. Saw a charge for warranty, which is automatically included. That isn't right nor moral. Had I known, I'd have refused. I know the part will fit. It's a plastic piece. It's the same plastic piece for almost 10 years of this trucks body style. I didn't want the warranty. I think this place is going broke, and grasping all the dollars they can. Especially "theft by omission" (including the charge automatically and not explaining nor making you aware that it is optional). Spend your money elsewhere if you can. Do not support a crooked business. read more

Lkq sell you the warranty without your knowledge, so keep an out for that. If you tell them you don't want it, they still add it on and tell you to come back in a week to get a refund . As soon as you come back they deny what they said !!! Rialto location!! Riverside location does ask if you want the warranty read more

They charging parts as if their brand new, I think they're forgetting it's a junkyard at which I HAVE TO pick the part out myself. Plus all the workers are rude and incapable of providing a good experience read more

Descent price and there always adding more cars. I've also noticed they've been working also on keeping there yard clean

This has got to be to most incompetent, rude yard in the area. Their employees are so disrespectful and you can't ever talk to a manager. They like to hide behind their little glass cubicles and talk crap to you. Calls to corporate are a joke and when you finally can get someone to call you back, they do nothing. Never shopping this yard again. read more

My car was refused because I used their "quote tool" to many times???? I've sold this yard 1 car that's it, they labeled me a business? They were extremely rude on the phone and refused to let me speak to management. They act like you're bothering them. Like it's a problem for them to do their job. read more

Pick Your Part - Rialto - Auto Parts & Supplies Near Me - Bloomington, California

Jennifer at the call center, this one's for you! I wanted to thank you for ascertaining my needs and connecting me with the best possible outcome for my situation. You ROCK! Jennifer evaluated my value thru a series of questions, lined up the closest location to my residence, informed me of the documentation needed, told me the amount I was to receive, and gave me a confirmation number to give to said location. Thank you for your help Jennifer. I will be recommending you to friends and utilizing your business in the future. read more

Never again, this place just started adding insurance to every part whether you want it or not, which raises all the prices. I will never go here again, NEVER. read more

Rialto's employees are rude, they used inappropriate vocabulary and also physically assaulted my husband. After my husband asked to not marked the harness electric connector, that could damage the harness. There is no need from them to assaulted any customer. I'm a female and I usually come to this specific pick your part location I can't imagine if I get that treatment from those employees. They don't have ethic either respect towards customers. The manager didn't listen to our part of the story. She was defending employee's bad attitude, with a "it wasn't intentional" but what if it was the opposite way. I'm pretty sure they will call the police on us. This is definitely unacceptable. Hope someone above that female manager can help us out with complaints. This could of happened to any of us, this time unfortunately happened to my husband and I. read more

i'm not mad I'm just very disappointed in the professionalism by the manager Stefan. I asked a couple question about pricing on parts and was given a huge attitude. He's a very bad example for other employees. read more

I was very happy doing business with this company. I had to sell my aging Ford Explorer. Eddie came out to pick it up. He was on time, very friendly and helpful, worked quickly and even gave me a bit more than I expected for it! I would recommend this place any day. And hope they keep Eddie forever! Thanks LKQ Pick Your Part read more

Went into this place today to purchase some spare wheels and was even helped by one of the workers onsite . When I got home the wheels I purchased were incorrect and I immediately called LKQ back to see if I could return. Apparently I cannot even though I purchased within 90 minutes, had a receipt and had my # registered. The person who rung me up never mentioned anything about a warranty which correct me if I'm wrong, they are required to ask at the time of purchase. I paid 140.00 for some wheels that don't fit and they refused to help!!! Thanks LKQ for ripping me off and refusing to help. read more

Scheduled to have my car towed by them to their yard with an 11-2 window for pickup. Marabelle called me around 10 to verify all the paperwork, keys, title, I would be there, etc. and said her guys were coming back so they would call. 1:48 pm still no call. Sooo called LKQ and told someone would call me back in five minutes. 2:15 I called again and was told I would need to wait an additional 11/2 hours. I'm 30 miles from home and need to work but stuck out here in 100 degree heat and I'm supposed to chill and just hang out!!! This is really unprofessional and I cannot say that I could recommend this company with any confidence that they follow through. read more

Paid me $1500 for a car with a check engine light and dying tranny thru the CA BAR consumer assistance program. No appointment was required at this location. Seeing this sign alone was worth the wait. read more

Pick Your Part - Rialto - Lols - Auto Parts & Supplies Near Me - Bloomington, California

Last year I came to this yard and they ask you if you want a guarantee or warranty on your parts. I go today and they automatically charge you the 14$ or 15$ for the guarantee/warranty. Nope, we left that shit on the counter and left. The cashier said "it automatically adds it at check out" which is complete BS because I left the San Bernardino and Fontana yard (same day) and they ask you if you want to add it. One guy came back and wanted a full refund on what he had pulled. The guy behind us was like "fuck that. they hit me with that I'm leaving everything", understandable. The cashier tried to say it's for electric parts... we didn't have any but ok we left everything there. As I was leaving the guy in front of me looked at his receipt and ask "you guys charged me the warranty and you didn't even ask?" I chimed in and said that they wanted to charge us that without even asking and laughed. The worker got upset and said "you have to tell them you don't want it." I quickly shut him down by saying we did and that the other yards asked us before we started the transaction. If I am going to buy the guarantee or warranty on something for my VW I might as well buy it new from FCP (lifetime guarantee on all parts) but for caliper carriers? GTFOH with that shit. read more

I purchased a part from this location with what I thought was warranty, I got the warranty sticker went through there mark up process, then I go back to return it for a exchange which they looked at my receipt initially, seeing I wasn't charged the warranty but still got it, walked throughout this place to find the proper part I needed and remove it before going back to the front to start the process, this mistake was solely on the cashier and when talking to the employee she even stated "she remembered me purchasing with warranty" hence the sticker in the first place. Managers and employees were completely unprofessional to accepting a mistake made by there staff and at minimum doing something to make it right. The answer I continually got was a straight no even when I offered to purchase the warranty that I got in the first place. I highly recommend not going through any lkq pick a part locations. read more