I had a great experience at this shop! Zach was incredibly helpful from the start, providing fast…read moreand accurate quotes and answering all my questions. I brought my 2024 Kia Sportage in for new brakes and rotors after dealing with warped OEM rotors for the fourth time in under two years. Zach walked me through several replacement options, explained the pros and cons of each, and helped me choose a higher-quality aftermarket setup. The pricing was fair, the communication was excellent, and there were no surprises. I really appreciated Zach's honesty and professionalism. I'll definitely be coming back for future services and highly recommend this shop.

Zach gave me a quick response for a tune up on my Ram 1500. He explained what was going to be done…read moreand broke down the cost of the service. The vehicle was done faster than expected and when I picked up the vehicle he didn't try to upsell me on any services that were not necessary. The quoted price was also what I paid with no hidden add ones. I'll bring my truck again soon for transmission service

Continue to bring my car here and they have taken care of the car and have not tried to take…read moreadvantage of me as a customer.

I thought I wrote a review before but I don't see it included. I was VERY pleased with the…read morecompleted service on my 2006 Nissan. The check engine light came on a while back. I don't drive very much...mostly a couple of times a month. I finally got around to getting it checked out. The cost didn't break the bank and I finally have peace of mind.

This is a family-owned business and even with times as tough as they are, you're still treated…read morefairly and like a person. These guys truly treat you like a person and not just like a customer. These are the kind of mechanics that once you find them, you hang on to them no matter how far you live. I live about 80 miles away from them now and I'm still going back when I need service.

Took my vehicle here to get a 2nd opinion in regards to why my vehicle was making a loud noise when…read moredriving over 40-60mph. After the diagnostic Bernardo & William sent me a list of things that needs work on my vehicle. They advised me of what work takes more precedence over another, which is why these guys do HONEST WORK. I decided to get my wheel bearings and AC-belt replaced and it was a night and day difference. No more noise and they gave me a piece of mind that I can contact them should I have any issues in the future. I would recommend this automotive place to anyone who needs a diagnostic and work done. Bernardo, Will and everyone who works there were transparent and looked out for my best interest that's why I would come here again.

I have a 2015 Ford focus and I needed to have my clutches replaced. Price was reasonable compared…read moreto the dealer an another well-known business that quoted me a price to replace them. I've had my car back now for two weeks and she is running great. Thank you, budget transmission!

I've taken my truck here in the past communication hasn't been the best. But this time horrible and…read moreinconsiderate. Tuesday I got an appointment for today Friday. I took my truck in at 8am and was told the work will need to be rescheduled to Monday. I waited for them now im without a car for the weekend. It doesn't matter to them. As much as I thought they were a good shop and Brain was cool. They really never have been. Good luck to those who hang on hoping for change. In response to your reply I waited all week to have it repaired today. Then you said not today and I could leave it til Monday? Either way you left me hanging with no car. I waited like a dummy.

TRUST WORTHY So, was concerned about my catalytic converter…read morethat was replaced by original shop owner, Eddie. Although Alfredo bought the shop he stood by the replacement warranty; no hassle at all. Have been a customer since 2020 and have had all repairs done correctly. If you are looking for expert mechanics that you can trust please go to Eddie's

Bring your car here if you want somebody to do what you ask but leave you with a new problem so…read morethat you have to come back and spend more money. I recently bought some new coil overs and had them installed here. First of all the girl, who helped me set up my appointment didn't even know what coilovers were. She quoted me a price and it seemed too cheap compared to other places including the quote I had gotten from here before so I reiterated and she still gave me the same quote. When I arrived for my appointment the gentleman helping me said your shocks will be ready at this time. I reiterated once more that I wasn't replacing the shocks but I was installing aftermarket coilovers. I told him that I told her three times to make sure because I didn't want to get quoted a price and then charged a different price. Needles to say he agreed to do them for the price quoted then later called saying they need an extra part for the installation that coincidentally costed the difference between the quoted price and the price I had gotten before. So no I didn't pay the agreed quoted price. Which I could live with because I knew it was too cheap but it was still unprofessional because I had gotten a better price elsewhere. I had gotten the installation of the coilovers and a four wheel alignment. The install was completed and I thought I'd get my car back riding smooth as ever but right away I noticed some issues. My car was not smooth at all and I could also hear loud clanging noises when I turned my wheel which never happened before. I had a buddy of mine balance my tires and fix the air pressure and the car felt nice and smooth again but I could still hear the loud clanging noises. I took the car back to this shop for a retorque and let the gentleman know about my concern about the loud clanging noises. Although I had an appointment that I made a week in advance and expected it to not take all day long He said he had a lot of cars ahead of mine and I had to leave the car all day. The part that made me furious was after leaving the car pretty much all day I didn't receive a call or a message explaining what caused the loud clanging noises or explaining what probably happened. I wasn't made aware of what the issue was or how it came about. I simply received a quote upwards of $1200. I asked for clarification on what the quote was for if I had brought the car in for a complimentary retorque and for them to check why the car suddenly started making those noises after they worked on it. The reply I got was what shocked me the most. Two messages. "Retorque is done." "Noise is tie rods.". I was pretty upset at this point due to the fact I didn't have my car all day despite having an appointment and then not even getting an explanation. I decline the work due to the fact I had just paid a pretty penny for the coilovers and installation and didn't want to spend double on another problem I didn't even understand. I show up to the shop hoping for an explanation and possibly to sort things out. The girl who I assume set up my appointment is at the front desk. She sees my invoice and looks puzzled at what she is seeing so she goes and asks the guy in the back about it then comes back to give my keys and invoice. I ask her a question about it and she has no clue how to answer so she runs back to the guy and instead of coming to talk to me the gentleman just sends her back with an answer that didn't even answer my question. The worst part is when I got my car back it was all shaky and a rough ride and not smooth how my buddy had left it before bringing it back in. At this point I decided to count my losses and will never be back to this shop.

Tony and the skilled technicians here keep my vehicles in top condition. They can do the same for…read moreyour vehicle new or old.

Autotech did resolve our engine issue, but the guy at the desk was terrible. A salesman talking to…read morefast, never answering the question, just rambling. The mechanics and owner were good, the knucklehead trying to upsell was was terrible.

Excellent! Excellent repair work on my car, starting with…read morecustomer service / booking appointment, followed by prompt, professional, top quality car repair service, and finishing with great, competitive prices and check-out. Highly recomand this great team of car pros!

Stay far far away. This shop will take advantage of you on the basis that you have an expensive…read moreEuropean vehicle and therefore you must have money. A customer brought her 2000 Volkswagen Beetle back to me after spending nearly $600 at Import Automotive and leaving with no repairs done and no answers as to what was wrong with her vehicle in the first place. The vehicle was suddenly having trouble starting and she had it towed to the nearest shop out of desperation and due to lack of better knowledge. That shop unfortunately happened to be Import Automotive. She informed the owner of the shop that she had recently purchased the vehicle and knew little about it. She let him know the car was having trouble starting out of the blue, but that the battery was brand new (installed by my shop a few weeks prior) - so she thought it must be an alternator issue. The shop owner gave her a whole song and dance about how the vehicle is old and tired (it has 109,000 easy miles and had no prior issues, no leaks or rattles, the car was in fantastic shape to be daily driven - we had just inspected the vehicle fully prior to her purchasing it) and that it was at risk of thousands of dollars in repairs and that she should quote "make it go away". She agreed to have them inspect the vehicle regardless. The shop returned the vehicle a few days later, having done nothing but glanced it over. They claimed the car had an electrical draw pulling power from the battery - but did no repairs to alleviate the draw, nor provided any diagnostic information pointing to where the draw would be coming from. They did, however, charge her over $200 for an Interstate battery, claiming her new battery was dead, and was the actual culprit. She had also requested they check the lug nut torque, which they gladly did, and gladly charged her $120 for alone. Yikes! After charging over $100 to check lug nuts and over $200 to replace the battery, they presented her with a bill. The grand total came to over $570, $350~ for the aforementioned services, and the rest for a diagnostic, supposedly. The car resumed having trouble starting a few days later. I had some time to personally inspect the vehicle this time, and came out to see what was going on. Turns out the positive battery terminal had wiggled itself loose, causing a poor connection to the battery and causing the vehicle not to start. Import Automotive failed to diagnose quite possibly the most simple issue on any vehicle - a loose battery connection. To top things off, our two month old Costco-marked Interstate battery was still installed in the car - they didn't even replace the battery, just saw it had a new battery and knew the customer knew little about cars and jumped at the opportunity to steal someone's money. The customer has filed a complaint with the Bureau of Automotive Affairs in response to Import Automotive's shameful dishonesty, and is looking into filing a lawsuit against the owner as well. Stay far far away. This is one of the grimiest, most dishonest, most shameful operations I've ever seen. They give a horrible name to repair shops everywhere. Do yourself a favor and find another shop with better reviews, even if it's a little further away.

Repair involved diagnosis of smog codes. Took it to Top Dawg they were very reasonable in their…read moreprices. They kept me informed at all time there were no surprises. The quality of work was great and working with Sam and Walter over there was a pleasure. They're very knowledgeable. They're very professional they were able to fix the problem. I went from there and got my truck smog and it's been a great experience overall I've already recommended two friends over there. They said the same thing they're experience was great and they loved the fact of getting a good price for the work they got and both were very happy. I will continue to send people over there. These people are great biggest thing with mechanics and shops like this is trustworthy and these guys are top-notch.

brought my 90 prelude into this shop a few times. kept me updated frequently and very accommodating.read more