My oil light was showing I needed to have an oil change . Since I was planning on driving to…read moreOrange County the next day, I didn't have time to book my usual spot at the dealership. The open up at 8 am. They do not book appts, you just go and get in line. So I arrived at 7:50 AM and was first in line. At exactly 8:00 they checked me in. Everyone and everything was done in a professional, courteous manner. You do not leave your car, so you see the tech putting oil in your car. They even show you the dip stick. This visit also potentially save me from a potential accident. They noted one tire seemed low and tested the air in my tires finding one tire to be 18 PSI!! I would not have known that without their diligence. Took the car to a tire shop and they found a nail in the tire. So thanks to Jiffy Lube for a job well done!

I came in 10 min before they closed and I asked if I was messing up their night coming in last…read moreminute and Justin said with a smile "absolutely not we are open and we'd love to help you out" please Jiffy, give this dude a raise. That's customer service that just earned customer loyalty.

Male staff was great with helping us and our tires. He was able to fill some air to get our tires…read moreat even pressure all around. Welcoming and friendly. You'll have to open the drivers side door to get the correct psi for tires and scan in vehicle as new or returning customer. Worked efficiently and didn't hesitate to help. Three bays available for service. At the time it wasn't crowded and we didn't have to wait very long. Entry drive way is on the east side of the building. Exit on the south side of the building. Spaces were well organized.

I wanted to give ZERO stars, but this app doesn't allow it unfortunately! We drove through here…read moretoday for what we thought was a simple oil change and tire rotation on our way back home up the mountain. Biggest mistake of our life! We started regretting it, after an hour of sitting in the car bay with multiple employees apologizing for the wait, and making small talk with us, we smiled and said no problem. Well it ended up being a freaking problem!! Little did we know a problem it would end up costing us big! Sharlee was the girl, definitely cannot call her a tech of any kind, that did the tire rotation...‍ we knew we were screwed when she walked up to our window and said, "I'm sorry", holding not ONE but TWO stripped out lugs. FROM THE SAME TIRE! I get that we cannot expect actual mechanics working at a drive through oil place, but at least have competent individuals that don't look like their lunch hour was spent swinging from trees while picking fleas off eachother! Anyway, let's keep this circus going by telling us not to worry, we are sending you to our mechanic down the road called "R" CAR. Go see Juan she said. He knows your coming, and we are covering it entirely. Well one thing this Sharlee girl knows how to do is LIE. She is a master at that. This guy Juan had no idea we were coming, nor any intentions on not charging us. Which essentially was probably for the better since he had several people waiting to deal with him over cars that he messed up. Don't believe me? Go check out the reviews on yelp for R CAR in Redlands. You're welcome. Fast forward ANOTHER HOUR later. We ended up taking our car to American Tire Depot down the road. I'm pretty certain I heard angels and the sky parted! Rich greeted us with welcoming wrenches and said oh yea I've seen this before. A few hundred dollars and an hour and a half later we were on our way up the mountain. Safely. I called to speak with customer care at Valvoline and got nowhere. So I'm moving on to The Better Business Bureau and small claims, oh and maybe a Tik Tok video I can attempt to go viral. At this point I don't even care. But feel they should pay the $400 out of pocket that we did not plan on when deciding to go to Valvoline for an oil change!

Great experience. I had a slow leak in my front passenger side tire and found this place on yelp…read more I stopped in for a walk-in to check the tire and get it repaired. They were able to take me right away and the issue turned out to be trivial and didn't charge me a dime to fix it (just the schrader valve was loose). I really appreciate honest service and when a business has a mind for long term customer relationships rather than short term profit. These guys are professional, honest, and quick. I don't live in the area but it's the kind of place I will drive to in the future for services going forward.

I scheduled an oil change and air filter replacement. Everything went smoothly, and service was…read moresuper fast--I was in and out of there in about an hour. Definitely way faster and cheaper than going to a dealership. Will definitely be back!

Andy at A-1 Auto Repair was wonderful! I went in for a smog check and he was kind, efficient,…read moreknowledgeable and very helpful. I was in and out in less than 20 minutes Highly recommend.

If you know, you know... A1 is the best place to get your car repaired around here. It's a local…read morehidden gem. I have been bringing my cars to Andy for nearly 15 years now, and he has ALWAYS given me honest, practical advice to keep my cars running efficiently. With Andy's service, I've driven 3 cars over 200k miles. He has never tried to upsell me unnecessarily; just straightforward, honest repairs, with integrity. Unlike most businesses these days, it's clear that Andy's priority is providing honest service to help the families in his community. I would never take my cars anywhere else.

They're amazing!!!! By far the best mechanics I've had in years! Not only are they kind, they were…read moreable to figure out the issue with my car in 10 mins and it took them only 2 hour to repair it.

MOE will take care of you! Amazing service, amazing customer service, and super speedy!…read moreI honestly expected my car to stay overnight since I arrived around 4 PM and they closed at 6 PM, but my car was done in just 1 hour and 15 minutes! I needed my serpentine belt replaced, and I also had a screw with a broken head that needed to be removed and replaced. While I was there, I asked if they could take a look at my tire because I was hearing a noise. Turns out, it was a wheel bearing. He even went out of his way to send me a picture of the damaged part so I could see exactly what was wrong. I really appreciated that transparency They took care of everything quickly and professionally. I also checked the prices to make sure I was getting a fair deal, and the prices were right around the average -- so I definitely felt like I wasn't being overcharged. Great service, fair prices, and friendly customer service. I'm very happy with the experience and will definitely be coming back for sure! Thank you, MOE, for the great service! Highly recommend!

I have been taking my wife's and my car here for at least five years. We live a bit out of the way…read morenow. (20 mins or so). There are plenty of other places to go to that are closer. But this place has always secured my business. They are fast, priced well, and solid guys. Taylor always handles whatever maintenance I need on the vehicles. He hustles, he's sharp, and he just tells you what it is. Thete will always be some maintenance that he recommends. And I thought it was just a sales thing, but over the years he has always has had solid advice and recommendations. It's all stuff I don't want to do but my car thanks me when I do it. Trust, this guy has to bang out more lube jobs than anyone in this valley. Super solid work. Come shake his hand, look him in the eyes and you'll know. I got the wife's car in here early and will be out before I can even get a coffee at McDonald's. Shout out to Rick up front. He's exactly what you want as the face of a solid business. Good dude, always straight to the point and about getting the customer set up and getting the jobs banged out. If you have waited an hour for an oil change COME HERE. On a busy day I don't think I've waited that long. I never have an appointment. I love it.

I visited this place to recharge my car's air conditioning system. However, I discovered that the…read morecompressor wasn't engaging. They informed me that they were still charging $157.85 for the work, regardless of whether I left the car with frion or evacuate the system. I decided to leave it in, hoping it might be an electrical issue with the wiring. I took my car to my trusted, specialized mechanic, who was now available to inspect the pressure. He suspected that the car might have the incorrect pressure due to it not engaging the clutch. He connected his gauge to the valves of my freshly charged vehicle, and the gauges reached a maximum of 350 psi (the normal range is between 60-65 psi). Holy smokes, the car was a ticking time bomb. It was evident that they had damaged my compressor system by overcharging it. To make matters worse, when I tried to bleed the system, most of it was just air and not enough refrigerant. The result, the system was primarily charged with just air. It's clear that they lack the expertise and knowledge to perform this task correctly. They damaged my compressor system and failed to provide me with the refrigerant that I had paid for. This flat out dishonest and unacceptable, and now I have to pay with my time and more money to have it fixed somewhere else.

Great place! Very helpful staff, got helped out by Nick who explained in detail what the coupon…read moreincludes and even found me a better deal for what I came in for. Oil, inspection and tire rotation all within 30min and worth what I paid! Post service I was provided in detail a breakdown by Nick on inspection results. As a woman who knows nothing about cars, it was explained to me why each thing is necessary as well as the urgency. Didn't feel once like I was being pressured to purchase any of these services right then and there. Attentive staff, offered everyone in the lobby refreshments. Will definitely be coming back!

Highly recommend this place!! I am a woman so I don't know much about cars. However, Nick explained…read morewhat was going on in simple terms, never in a condescending tone but sincere education. I've been coming here for about a year now and they are reliable, communicate well, and for all the things I got done to my car, I would say affordable!! If you are a woman, who has had bad experiences with mechanics and auto shops I would say this shop is a good place to get your car fixed!!

The GM Mike was freaking awesome! He Helped me out and compared prices with me to other oil pit…read moreplaces and save me a good buck! The oil tech guys were also awesome, super nice and polite! Great honest guys here! Thank you Mike!

Drove from Palm Springs to visit my sister nearby and decided to get an oil change. Mike the GM…read morehelped me out and was awesome from start to finish. I ended up getting my brake fluid replaced also. Opted to pick up my car later. Would definitely come back and recommend!

I've always had a great experience at Discount Tire. The team is friendly, knowledgeable, and…read morealways takes the time to answer my questions and address any concerns without making me feel rushed. Today I stopped by because my car was making a strange noise. They didn't hesitate to take it for a test drive, quickly figured out the issue, and explained everything clearly. I really appreciated how helpful and honest they were. Great customer service every time. I highly recommend them!

(1 Star) I rarely…read moreleave negative reviews, but this experience deserves one. I brought my Mercedes-Benz to the Discount Tire location in Redlands because my rear tire was not holding air. Since I purchased all four tires and the warranty through Discount Tire, I expected the issue to be straightforward. My expectation was simple: inspect the tire, determine whether it qualified under the warranty, and explain the findings honestly. Instead, I received multiple, conflicting explanations over the course of two days. The first phone call informed me that all four of my tires were low on tread and needed to be replaced. I explained that all four tires had been purchased from Discount Tire and that I had also purchased the warranty. I reminded them that I came in because one rear tire was losing air, not because all four tires were worn out. I was then placed on hold. When the representative returned, the explanation completely changed. I was told they had accidentally inspected another Mercedes-Benz of the same color and that my vehicle was actually fine. The problem with that explanation is that I was sitting in the parking lot during that phone call. I could see the vehicles on the lot, and I did not observe another Mercedes-Benz matching mine. Whether there was an internal mix-up or something else, the explanation simply did not make sense based on what I personally observed. When I arrived before closing to pick up my vehicle, the explanation changed again. I was then told the replacement tire needed to be ordered. The following day, I received another phone call. This time I was told the tire would not be covered because I had not had an alignment performed after purchasing the tires. I was then asked if I wanted to purchase both a replacement tire and an alignment. By the end of the process, I had received four different explanations for the same warranty claim: All four tires needed replacement. My vehicle had been confused with another Mercedes-Benz. The replacement tire needed to be ordered. The warranty would not be honored because an alignment had not been performed. At that point, the issue was no longer about the tire it was about trust. I don't mind being told "no" if the decision is supported by the written warranty and explained honestly. What I do mind is receiving a different explanation every time I speak with someone. That makes it very difficult to have confidence in the recommendations being made or to believe that my warranty claim was handled consistently. I have submitted a formal complaint to Discount Tire Corporate requesting a review of this matter and an explanation of the written policy used to deny my claim. As of the date of this review, I have not received a response. I will update this review to reflect how Discount Tire responds and whether the company stands behind its warranty and customer service. I also intend to document and share my experience on social media so other consumers can make informed decisions based on the outcome. I genuinely hope I can update this review with a positive resolution. Right now, however, I cannot recommend this location based on my experience.

Quick, friendly and accommodating. Needed a quick place to take the car in for an oil change. We…read morecouldn't get the oil filter off without destroying it and did want to take a chance of ruining something. Was able to make a reservation and get the car in within 10 minutes. Oil change took no more than 15 minutes. Need the oil change done as we are leaving on a road trip. Cost is comparable to most places.

Great Service! Rigo and his team are professional and efficient. They have a waiting area stocked…read morewith drinks and snacks. Everything they do will link to the carfax with your vehicle in case you sell it later. They also offer military discount and a free air freshener! Definitely recommend and I will be a returning customer.