This place had my item I was looking for and also gave me choices not just gave me what they wanted , they showed the choices to me and I picked what I wanted, great group of people and very helpful, in the office and outside with the guys that carry everything and anything to your car. read more

I appreciate the great customer service, everyone was very nice and professional. I got my transmission pretty quick and they were ready for me before I got there. read more

These people are scammers they claim to sell you good engines and parts that are "under warranty" they act soo helpful until it comes time to get an exchange or get a refund then you're no longer under warranty do not do business with them unless you're ready to throw away thousands of dollars read more

Rob is all talk and no action. His boss Rachael doesn't know how to serve customers. Also if you want to receive your part in a week instead of 2 days you were promised then you can purchase here read more

Called and was waiting on the first available representative. 6 mins after waiting Robert answered by saying I'm placing you on a quick hold. 20 plus mins later I'm still waiting for them to answer. Why would he answer just to place me on another hold. Ridiculous ended up hanging up read more

Allied Auto Salvage - Auto Parts & Supplies Near Me - Riverside, California

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rosie has been the best help ever i call almost everyday and she is so accommodating and helpful! if you guys ever need anything go to rosie! i have talked to alot of people here but rosie knows what shes doing and shes so nice! thank you rosie! read more

These guys are very unprofessional and unreliable and will lie to you without hesitation , I've dealt with them for many years and always try not too but sometimes have no choice . And of course they always play the same oh game of pretending to be sending you parts and after days of wasting my times and my customers time always never come through . They'll done this to me many times and after this last time vow to never will use them again and advise anyone to be hesitant and take your business elsewhere. Gabriel is the supposed manager and person I was dealing with this last time and he told me my part was already on delivery truck after it was promise to be delivered two days before . And after many days and hours later on still waiting for part . I ask to get another eta and he keep dodging my calls and just would have another salesperson finally tell me my part I had order 4 days before couldn't be found and will not be sent to me after all . read more

Don't get your hopes up. Parts won't arrive when they tell you they will. And then will tell you it won't come till the following day. Which won't come in either. Then if you cancel they'll charge you restocking fee. This place is ridiculous. read more

Both Gabriel and Robert were extremely helpful and professional. They were patient and knowledgeable- I had to purchase a new motor for my jeep and when it ultimately did not work they refunded my purchase. Anybody in this situation understands the stress of getting your car running and these gentlemen were extremely understanding and honored the warranty. Bottom line is they are there to help you. read more

I had a great experience with Joe the owner of the company of allied recycling in Walpole. Joe made it easy for me through email. They picked up my junk car day after we communicated. I was paid with receipt, done deal. Life doesn't get any easier that that. Thanks to all at allied auto recycling in Walpole. read more

Do no use this place, purchased a used Toyota Tacoma engine over the phone. The sales person was helpful and we agreed on a very low miles engine that was listed for $4500.. we agreed on the price to sell for $3500 deliver to a shop. When the shop got the engine looked like it has 100K miles on it so he refused it base on the look. I call the yard and told the sales person that the engine we agree on it not the same what the shop got, NO VIN ON MAY PAPER WORK AND TAGS THAT SHOULD COME WITH THE ENGINE TELLING WERE IT CAME FROM, it could be stolen, wouldn't know. The sales person said he will take the old engine back but he is going to charge me re-stocking charge 20% even tho the engine never left his delivery truck. Do not use this place read more

Stay away from the place , buyer beware ! I purchased an used engine with a warranty that they will not honor the warranty. Jerry declined to correct a noisy engine they sold to me . Do not buy anything from this business! Again they do not stand by there warranty ! read more

We purchased a used engine from this company and paid extra for a one year warranty. Upon installation it was immediately leaking coolant from the engine block. Called the company and explained the concern and was told that it was not covered under the extended warranty that we paid for and offered zero help to accommodate this issue even though the vehicle was never even driven. Very unprofessional the way they treat their paying customers. Very disappointed and will not be purchasing anything from them again. read more

Allied Auto Salvage - Faulty engine - Auto Parts & Supplies Near Me - Riverside, California

I purchased my transmission on Friday and Rachel was just great on helping me find a transmission and offering warranty on it. Very respectful and helpful I highly recommend this place for any motor parts thank you for the great service read more

Bought an Engine from this Allied Auto Salvage and their customer service was amazing very proactive and their management knows their job and help with courtesy I was fortunate to meet the owner who is an incredible person not just as an owner but also a human been I highly recommend this place read more

My husband purchases a motor, it was delivered, but cracked on the inside by the heads of the manifold and leaking. It was shipped to the shop which would install the motor. That's how we found out the horrible condition of Allied Motor sold to us. Then they told him it takes upto 10 dys to refund our money paid by credit card. read more

Had an accepted quote for a car (for scrap). Called business and was told by dispatch to call back in 10min ..business was obviously not interested bc they never answered when I called back several times. It appears business makes offers to all inquiries but renege later. Unprofessional. read more

They lived up to the terms of the warranty, I can only hope next time we deal together, we can be successful on the first install. I like a business with integrity and trust. Thanks allied auto for making this right read more

These guys are great they will go out of their way to find the parts you need. Thanks again.

I needed an automatic transmission for my 2012 Nissan Sentra. Patrick helped me through the whole process. The transmission was delivered as promised. My mechanic said transmission was in great condition. It's been several months & no problems , transmission runs great ! I got a great used automatic transmission at a fair price . My only criticism is that: It took a little while and an extra phone call to get my core fee back on to my CC. I will continue to buy parts from Allied. Patrick was friendly & a great help ! Thanks Patrick ! read more

I had a 2001 F150 Supercrew rear door damaged beyond repair. I called Marco at Allied to find a replacement from a donor vehicle. He researched it and quickly sent me photos of four different doors I could choose from. Price was good and he had two of the donor doors in stock. I picked one. Went to pick it up and it was ready and waiting. Condition was good, just as Marco described. Entire transaction took less than 5 minutes. Marco is very professional and communicates and follows up effectively. He was great to work with. I think the same holds true for others at the shop. They all seem to be customer focused. I believe most of their clients in the trade are too busy making a living to be doing reviews. If they did, I'm sure there would be many positive comments. Over 50 years I have dealt with salvage yards on many occasions. Marco and Allied stand out as one of the best. read more

The female representative who I spoke with was very rude and could not give me a valid reason for them not complying with the 2-4 pm time frames that was provided to me by them. Thanks for screwing up my day. I wish I would have contacted another company for my business. read more

I had an excellent experience with Rachel at Allied Auto. She resolved an issue I had with a transmission I bought in a timely and extremely professional manner. Allied is at the top of my list for salvage parts in the LA/Riverside area for their honestly and professionalism. read more

I had 1995 Impreza sitting in our driveway and got so sick of looking at it. I called Allied and they came when they said and Steve was very nice and professional. We had called several other companies and they didn't service The Big Bear area but didn't bother to tell us. I'll be writing their reviews next. Very happy girl here!! read more

I was unfortunate enough to have the driveshaft/propshaft assembly go bad on my 2000 Chrysler Town and Country. I located the part at Allied and they shipped it to me. Unfortunately the hanger bearing was toast and i could not use it. These guys however were great. They refunded what I paid for the part and the shipping too! I think that for them to eat the shipping cost was a very big gesture. Not often that you find a Wreckers yard with such a professional approach. read more

I had to write. I searched all over the SF Bay Area for a transmission for my car and could not find one. I did find one at Allied, called and gave a deposit. Went to go take my bad one out, realized it had only a loose bracket on the shift linkage, fixed it, called Allied and asked for a refund. They obliged, no problem. I was worried I would have to fight to get my deposit back, but not with them. They were nice and professional. I would not hesitate to do business with them again. Thank you guys. read more

I tried to business with Allied on 6/8/2016 but they did not have the used door I needed. However, their employee Buddy searched his database and offered not one but TWO competitors who had a cheap price on the part I needed. I hope I can actually buy from them in the future. At least one employee really understands service! Thanks again Buddy for your amazing help! I wish I could pay you cash money but this review will have to do! read more

This place was awful. Elroy promised me a part and he failed. Not able to drive my car for a week due to him and his empty promises. Horrible customer service. Wouldn't recommend at all!!! read more

STAY AWAY!!! We purchased an engine for a customer... These guys offered a warranty for an extra $200... One cylinder of the engine failed (started making a rod bearing noise approximately 800 miles later/less than a month)... They told us that we had to leave a deposit to get another engine, but they said that the engine was not covered under warranty (how can they know when we still have the engine?!!)... They sell you extra warranties, but they don't honor them... THEY WILL FIGHT YOU ON ANY RETURNS (we're going to have to go to court to get the money back)... THEY'RE NOT HONEST... STAY AWAY AND AVOID HEADACHES!!! read more

DONT BUY FROM THIS PLACE!! We bought a part from this place and Eloy an employee there was the one that placed the order for us. He told us in 2 days it will be here. For us to call in the morning on the 2 day. We did and someone else told us that it takes 3 days. We asked to speak to Eloy and he said it's not here let me find out where it's location is ill give u a call back. Two hours went by and no phone call so we called and they said he went to lunch but the lady said I'll tell him to call u after and sure enough no phone call and that was another 2 hrs. We called again and he said yea I have no information for u I can't find the tracking number. At that point we were pissed because no car part and not even a single phone call back to at least say I'm sorry i still trying to locate it. So we said if we don't get our car part by the end of the day cancel the order. Eloy said ok let me see if I can find out anything out. 20 minutes later he called and said it will be here tomorrow and no later than 12. Picked up my part the next day and took it to my mechanic to install and it was no good. My mechanic called because I had said there not gonna take it back. Eloy told him and I heard because it was on speaker that I will order another part for u and come pick it up on Saturday at 4. Called Saturday at 4 they were closed. THEY ARENT OPEN! Left a voicemail for Eloy. Monday came and no call. Called Eloy said he never said that and that we aren't gonna get our money back. Went in to talk to the manager or owner. The manager name is Rachel and that she was in a conference call it will take a while. We said okay we will wait. Eloy came out and it was the same thing over and over and we said we just want to speak with the manager and he left. 3 min later he comes back saying I spoke to Rachel she said we can give u another part or half of your money. We said we are not dealing with you anymore we want to speak directly to her. How could Eloy have spoken to her when she was in a conference call. It was b.s because we had seen before that Rachel and Eloy were talking before and after he came. Waited another 20 min. She comes out and just stands there no "Hi I'm Rachel how can I help u" not even a hand shake. She heard our situation but she said all she could do is look for another part and that's it. We just wanted our money back because of the time we were wasting and that the part didn't work and how Eloy would lie to cover his mistakes. She made excuses for him and we said if that's all your gonna do then why did Eloy say your gonna give us half and she said I was getting to that. Never did Rachel apologize for her employee lack of customer service or the struggle we had to get ahold of him or that our part didn't work. In the end we got half our money and still struggling to look for the car part. read more