I had the pleasure of meeting Marie when my doctor ordered a specialty test…read more Marie was friendly, on time and very organized. She drew my blood and I felt nothing! I now call her to come to my home for all my blood draws. Sure, I could go to a patient service center and have my blood drawn but I'm busy and can't always get an appointment. Although it's an extra charge, Marie is well worth the small fee to get a quick, efficient and friendly service. i highly recommend her!

Marie the Plebotimist has the most gentle touch I've ever had. She was kind and considerate…read morescheduling my appointment to accommodate me. I never want another person drawing my blood.

I use LabCorp in Indiana and have never had a problem. today I went into a Labcorp at Walgreens in…read moreCape Coral for a 12:10 appt. At 12:30 the two techs walked out the door for lunch just leaving me to sit. I thought maybe there was one more tech inside. NOPE. They didn't tell me I would be waiting another 30 minutes. They actually ignored me because they knew they were being rude:-( I went up front and the Walgreens cashier said they always do this! I understand they need lunch but they need to acknowledge the patients waiting as a common courtesy!

The labcorp in Walgreens on Del Prado is utterly ridiculous. Walked in for routine blood work. Sat…read morehere for 45 minutes, no appointments ahead of me. Appointment shows up 45 minutes later and they take them immediately, they could have taken my bloodwork in 10 minutes! I could have been in and out well before any appointments showed up. LAZY!!!

Please don't support the Cape Coral Del Prado Quest location! If you need to stay in the Cape, use…read morethe Milton Street Quest location (by Winn Dixie on Cape Coral Pkwy). I don't understand why we should be forced to wait two hours when we have an appointment. That was my husband's recent experience. The previous week I needed lab work but arrived with no appointment. I registered, scanned my insurance card and ID, and Sat down fully expecting to have to wait (after all I had no appointment). Although my name appeared on the board for an hour it then promptly dropped off the board. When I asked the clueless lady at the door, she assured me they were just getting ready to call me. After 10 minutes watching others who were after me get called, I pressed again and was again fluffed off and told I would be called soon. At that point another lady said her name had also dropped off. So...I was forced to be a pain (you asked for it!) and insisted I be seen. When they called me to the back, all the info I had input when I registered (90 minutes ago) had magically vanished. Once again, I had to provide my ID and insurance card. They had no idea why my info had disappeared. Everyone here is clueless (or doesn't give a damn). The only way to get Quest to fix this mess is to NOT support them! I used Milton Street when I lived in the South Cape and had no issues there. Avoid Del Prado or find another lab!!! There are other options!

Knucklheads. Zero stars. No receptionist. No problem, I can use the kiosk. It might have helped…read morehere. We were the last appt. of the day and I forgot to give the techs the doctors order and they didn't ask for it. Techs did a good job but within a couple minutes of walking out the door it was locked and they could see me outside trying to tell the very same techs that they needed the doctors order to know what to do with the blood. They made gesture after gesture and basically told me to get lost. All they had to do was come to the door and take the doctors order from me! Lazy, rude knucklheads. Tried calling. That's a joke. They run this business as lean as possible and you're a number. I'll go back in the morning hand them the paper and never go back. Thanks Alexandro and knucklehead #2. Thanks for not coming to the door and doing the right thing.

The staff over the phone on the previous day seemed annoyed with all my questions therefore I…read moreexpected mediocre service. Nonetheless, I made the appointments for my two young children to get the Saliva COVID-19 test for travel purposes. Much to my surprise the young lady that came to our car was extremely professional and courteous. The wait time was minimal. Overall my experience was good and I would recommend this test and testing location.

The absolute best lab in the area! Not only were they able to do a difficult and complex test that…read moremost labs in the area are unable to do, but they are so incredibly kind, very reliable and are sure to make you smile (and who smiles while getting blood drawn?) You will leave feeling relieved that the experience was much less stressful that you thought. They understand that the people going into the lab are already stressed from either being sick or just the hassle or having blood drawn; so they are sure to make your experience peaceful! I'm looking forward to using this lab in the future!

My family has been using this lab for ten years rather than sit with the herds of people at Quest…read more The staff have always been professional and accommodating. It's usually an in-and-out experience even without an appointment (which we never make). I'm sorry that Deborah had a bad experience, but if I had to bet I'd guess that whoever offended her was given their walking papers because I've been helped by almost every technician and none of them have ever treated any of us rudely.

Sophomoric moron, juvenile, immature, petulant, childish, staff. Be prepared to have your dignity…read morerobbed by adults with a middle school mentality. Some people really shouldn't be in healthcare services if they don't know how to behave. Other than the staff, the experience went well. The offices are well designed; spacious, comfortable, well lighted, airy with beautiful photographic prints. Much better than the cramped, overcrowded, spaces of other small offices. The lab results are quickly available. The wait time is much shorter than other commercial labs. They are better able to tackle insurance issues than other smaller labs. Truly torn between enduring the moronic staff and getting fast results. I guess you have to suffer a little for the necessary.

I will be contacting corporate!…read more I have been to this location twice and both times the main women drawing blood has had a horrible attitude, treats her coworkers poorly and and talks to patients as if she is annoyed and doesn't want to be bothered... in front of the people getting their labs drawn! she is in the WRONG LINE OF WORK! She put the band on my arm so tight that it left a bruise and has blown my veins twice! I have been a type one diabetic my entire life which means labs every 6 months! I have never in my entire life felt the pain that I felt when she pulled the needle out! She didn't pull it out straight

The technician at this location is atrocious. I wasn't even a patient just a Walgreens customer…read more I've seen her for the last 3 years. She is never polite to her patients. Ive noticed she is always rude to them but today was it for me. She screamed throughout the whole store! She should not be in patient care. I suggested you talk to the Walgreens manager at this location about other complaints.

My compliments to Donna, Eunesha and Mable. This ladies are…read morethe best when it comes to drawing your blood. I visit them often and appreciate their service. Nadya

I had an appointment did the the blood work but I couldn't urinate. The worker told me don't worry…read morecome in anytime easily drop off the specimen. She didn't tell me that at any time dropping off the specimen means to start all over again to wait for hours like anybody else. No one told me anything just wait and wait I had to figure out asking the workers few times what means to drop of specimen. At least if I knew I had to choose to make another appointment so I don't have to wait. I don't mind rules but be explicit not to waste my time. Corporate explain the rules in detail to us like animals. Get punished with appointment for what? It doesn't make sense.

Yesterday was my six month visit to Quest Labs. I am a frequent flyer there!…read more Lots of tests for my upcoming visit at Tampa General. I had a 7:30 AM appointment and literally was in and out in less than 15 minutes. They have even streamlined the check in process and since I had an appointment all I needed for check in was to scan my drivers license! Amazing! Most of the results are in already, early this morning. I hate to look at them but can't resist lol! The employees are very efficient and the whole process is very quick. So if you have to do it. It's not so bad. Friendly staff and the office is immaculate! Thanks Quest!

I cannot recommend this location enough, all because of Jennifer. I have lived with a lifelong…read morephobia of needles/medical appointments, and even though it can feel irrational, Jennifer was incredibly understanding, kind, and sweet during my first visit just under a year ago. I don't even have the greatest memory, but I never forgot her name. When my doctor's office needed to order labs, they wanted to send me elsewhere, but I insisted they send them here just so I could see her. When I arrived, I asked for Jennifer, hoping she was still there. She was, and I couldn't thank her enough. She is a truly wonderful person who completely takes the anxiety out of the experience. I absolutely love her! and I only want to use quest for my lab work, needless to say I highly recommend lol!

As a new patient, this was a disappointing first impression. I arrived 12 minutes late due to…read moreunfamiliar traffic (I don't normally drive in this area), and was told at the front desk that my appointment had already been cancelled -- no call, no warning. When I asked to reschedule for later that same day, I decided against it and left instead. Doctors run behind schedule all the time and patients are expected to wait it out. A 12-minute grace period, or even a quick courtesy call, isn't unreasonable to ask for -- especially for a first visit. If this is how new patients are treated before they've even been seen, it doesn't inspire confidence in how existing patients are treated when something urgent comes up.

I have nothing but good things to say about them. From the person that answers the phone to the…read morereceptionist to the physicians, my experience has always been positive. I love how the different disciplines in the Millenium group are connected, and your records are shared among all the physicians that you see. They have a great patient Portal. I hooked up with Millenium when I moved to Florida and I am very happy.