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    Quest Diagnostics

    2.6 (21 reviews)
    Closed 6:00 am - 3:00 pm

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    5 months ago

    Helpful 6
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    3 months ago

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    3 months ago

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    9 months ago

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    1 year ago

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    1 year ago

    Incredibly long waits. No staff to speak to before hand. Refuse to answer any questions. Business structure needs a complete overhaul

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    2 years ago

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    4 years ago

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    3 years ago

    They are sort of cordial; mostly 'business y' but helpful. Efficient workers and usually on schedule by 10 minutes.

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    4 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    7 years ago

    Each time our family comes here we get in and out quickly and staff is very pleasant.

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    7 years ago

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    Quest Diagnostics

    Quest Diagnostics

    2.4(20 reviews)
    6.2 mi

    Knucklheads. Zero stars. No receptionist. No problem, I can use the kiosk. It might have helped…read morehere. We were the last appt. of the day and I forgot to give the techs the doctors order and they didn't ask for it. Techs did a good job but within a couple minutes of walking out the door it was locked and they could see me outside trying to tell the very same techs that they needed the doctors order to know what to do with the blood. They made gesture after gesture and basically told me to get lost. All they had to do was come to the door and take the doctors order from me! Lazy, rude knucklheads. Tried calling. That's a joke. They run this business as lean as possible and you're a number. I'll go back in the morning hand them the paper and never go back. Thanks Alexandro and knucklehead #2. Thanks for not coming to the door and doing the right thing.

    Please don't support the Cape Coral Del Prado Quest location! If you need to stay in the Cape, use…read morethe Milton Street Quest location (by Winn Dixie on Cape Coral Pkwy). I don't understand why we should be forced to wait two hours when we have an appointment. That was my husband's recent experience. The previous week I needed lab work but arrived with no appointment. I registered, scanned my insurance card and ID, and Sat down fully expecting to have to wait (after all I had no appointment). Although my name appeared on the board for an hour it then promptly dropped off the board. When I asked the clueless lady at the door, she assured me they were just getting ready to call me. After 10 minutes watching others who were after me get called, I pressed again and was again fluffed off and told I would be called soon. At that point another lady said her name had also dropped off. So...I was forced to be a pain (you asked for it!) and insisted I be seen. When they called me to the back, all the info I had input when I registered (90 minutes ago) had magically vanished. Once again, I had to provide my ID and insurance card. They had no idea why my info had disappeared. Everyone here is clueless (or doesn't give a damn). The only way to get Quest to fix this mess is to NOT support them! I used Milton Street when I lived in the South Cape and had no issues there. Avoid Del Prado or find another lab!!! There are other options!

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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