Please don't support the Cape Coral Del Prado Quest location! If you need to stay in the Cape, use…read morethe Milton Street Quest location (by Winn Dixie on Cape Coral Pkwy). I don't understand why we should be forced to wait two hours when we have an appointment. That was my husband's recent experience. The previous week I needed lab work but arrived with no appointment. I registered, scanned my insurance card and ID, and Sat down fully expecting to have to wait (after all I had no appointment). Although my name appeared on the board for an hour it then promptly dropped off the board. When I asked the clueless lady at the door, she assured me they were just getting ready to call me. After 10 minutes watching others who were after me get called, I pressed again and was again fluffed off and told I would be called soon. At that point another lady said her name had also dropped off. So...I was forced to be a pain (you asked for it!) and insisted I be seen. When they called me to the back, all the info I had input when I registered (90 minutes ago) had magically vanished. Once again, I had to provide my ID and insurance card. They had no idea why my info had disappeared. Everyone here is clueless (or doesn't give a damn). The only way to get Quest to fix this mess is to NOT support them! I used Milton Street when I lived in the South Cape and had no issues there. Avoid Del Prado or find another lab!!! There are other options!

Knucklheads. Zero stars. No receptionist. No problem, I can use the kiosk. It might have helped…read morehere. We were the last appt. of the day and I forgot to give the techs the doctors order and they didn't ask for it. Techs did a good job but within a couple minutes of walking out the door it was locked and they could see me outside trying to tell the very same techs that they needed the doctors order to know what to do with the blood. They made gesture after gesture and basically told me to get lost. All they had to do was come to the door and take the doctors order from me! Lazy, rude knucklheads. Tried calling. That's a joke. They run this business as lean as possible and you're a number. I'll go back in the morning hand them the paper and never go back. Thanks Alexandro and knucklehead #2. Thanks for not coming to the door and doing the right thing.

I had the pleasure of meeting Marie when my doctor ordered a specialty test…read more Marie was friendly, on time and very organized. She drew my blood and I felt nothing! I now call her to come to my home for all my blood draws. Sure, I could go to a patient service center and have my blood drawn but I'm busy and can't always get an appointment. Although it's an extra charge, Marie is well worth the small fee to get a quick, efficient and friendly service. i highly recommend her!

Marie the Plebotimist has the most gentle touch I've ever had. She was kind and considerate…read morescheduling my appointment to accommodate me. I never want another person drawing my blood.

I use LabCorp in Indiana and have never had a problem. today I went into a Labcorp at Walgreens in…read moreCape Coral for a 12:10 appt. At 12:30 the two techs walked out the door for lunch just leaving me to sit. I thought maybe there was one more tech inside. NOPE. They didn't tell me I would be waiting another 30 minutes. They actually ignored me because they knew they were being rude:-( I went up front and the Walgreens cashier said they always do this! I understand they need lunch but they need to acknowledge the patients waiting as a common courtesy!

The labcorp in Walgreens on Del Prado is utterly ridiculous. Walked in for routine blood work. Sat…read morehere for 45 minutes, no appointments ahead of me. Appointment shows up 45 minutes later and they take them immediately, they could have taken my bloodwork in 10 minutes! I could have been in and out well before any appointments showed up. LAZY!!!

Yesterday was my six month visit to Quest Labs. I am a frequent flyer there!…read more Lots of tests for my upcoming visit at Tampa General. I had a 7:30 AM appointment and literally was in and out in less than 15 minutes. They have even streamlined the check in process and since I had an appointment all I needed for check in was to scan my drivers license! Amazing! Most of the results are in already, early this morning. I hate to look at them but can't resist lol! The employees are very efficient and the whole process is very quick. So if you have to do it. It's not so bad. Friendly staff and the office is immaculate! Thanks Quest!

I cannot recommend this location enough, all because of Jennifer. I have lived with a lifelong…read morephobia of needles/medical appointments, and even though it can feel irrational, Jennifer was incredibly understanding, kind, and sweet during my first visit just under a year ago. I don't even have the greatest memory, but I never forgot her name. When my doctor's office needed to order labs, they wanted to send me elsewhere, but I insisted they send them here just so I could see her. When I arrived, I asked for Jennifer, hoping she was still there. She was, and I couldn't thank her enough. She is a truly wonderful person who completely takes the anxiety out of the experience. I absolutely love her! and I only want to use quest for my lab work, needless to say I highly recommend lol!

I highly recommend this place, especially my wonderful phlebotomist, Gladys! She was so gentle and…read morecaring that I didn't even feel her draw my blood. She's incredibly skilled, kind, and sweet, and made the whole experience feel so easy and comfortable. I'm truly grateful for her and would absolutely recommend her to anyone. Thank you, Gladys, for taking such great care of me!

My five year old had to get more blood work done today. This was our first time at this Quest and…read moreall though it is out of the way for us, I will be coming back. We only waited about 2 minutes in the clean waiting room. Fernando was a life saver. My son is typically not very cooperative when he needs blood work but Fernando was so welcoming, he made him laugh and made him a paper airplane. Fernando really went above and beyond to ensure my son was as comfortable as he could be!

They are friendly enough and the office is clean but thats where it stops for me --- terrible that…read morethey do not accept HMOs. For someone as credible as Lee Health to turn away patients because of that seems cruel to me. They need to post EVERYWHERE that they dont accept HMOS. I couldn't even call in to speak to a human to ask about creating an appointment -- you have to do it on your MyChart which is very confusing. Its just frustrating to me-- everyone deserves care; EVERYONE. Just another example of how messed up the medical system is here in the USA.

Always take my dad to this location for his bloodwork. The staff is always courteous and facilty is…read moreclean.

My compliments to Donna, Eunesha and Mable. This ladies are…read morethe best when it comes to drawing your blood. I visit them often and appreciate their service. Nadya

I had an appointment did the the blood work but I couldn't urinate. The worker told me don't worry…read morecome in anytime easily drop off the specimen. She didn't tell me that at any time dropping off the specimen means to start all over again to wait for hours like anybody else. No one told me anything just wait and wait I had to figure out asking the workers few times what means to drop of specimen. At least if I knew I had to choose to make another appointment so I don't have to wait. I don't mind rules but be explicit not to waste my time. Corporate explain the rules in detail to us like animals. Get punished with appointment for what? It doesn't make sense.

I had the best blood draw experience of my life with Tammy and Bear. They were accommodating, kind,…read moreand compassionate during my visit. They worked together so beautifully. Tammy was so good I didn't even feel the needle going in!

Type of care: General lab services open to the public;…read morepatients arrive either with Dr. lab request orders in hand or alternatively Dr. or ARNP for example, will fax ordinary blood or urine specimen requests for lab processing. In my experience, using the Lee physicians group "My Chart" (an App), completed, printable lab results are on my computer in 6 hours same day. Not sure if they take payment other than your insurance. Care Quality: Almost no one is fond of having blood drawn. So much depends on the experience of the phlebotomist. We have found that one in particular (Tammy) is exceptionally skilled and very pleasant. This makes the process so much less stressful for patients who happen to be needle-phobic, although the process takes only seconds once the required data is entered into the workstation PC. Tammy is great at this. Office Experience: Can be a bit crowded but with two techs working today the time in the reception room was brief. They are very organized, and this location is more speedy than any others I've experienced (such as the location on Colonial at The Sanctuary). Overall: Highly recommended location. You can choose lots of places for this service, but this one offers the best use of your time.