Tucked away on O'Farrell (near the Powell cable car line) is Phone Shop.
I've passed this place a million times taking the Geary 38 Muni and never thought about it until I had an issue with my cell phone.
I was trying to find a way to replace the battery.
They didn't have a replacement for it, but they were nice enough to spend some time with me trying to help solve the problem and point me to alternatives.
I noticed that the customers in front of me were given equal service.
Not often can you find that kind of help these days.
Especially from a sidewalk store in the middle of Union Square! read more