I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

I was hoping that he could retrieve some information from my old laptop but these software…read morecompanies make it very hard to do. If you're not a forensic computer specialist, non one is going to be able to repair a hard drive. It's not worth the time and effort and it's too costly.

Very unprofessional and rude clerks without a sense of bare minimum customer service…read more This is my first time ever reviewing anything on here and there is a reason. I came in June 6th, paid my $200 dollars and told my repair would be done by the next day. I come the next day and am told by the clerk that his manager may not have ordered the part and he hasn't spoken to him. I then asked if he could call the manager and he said no. I asked why not and he repliedhe cannot tell me why he cannot call his own manager. At this point I was confused on how any business refuses to let you speak to a manager and can't even get a reason. Then he told me I call back on the following Monday for an update. I declined and asked for a refund after having to threaten to call the police to get my phone back from their inventory. A truly strange and negative experience.

So friendly and respectful. Good work and support. Quick turn around with Dell PC. Good to do…read morebusiness with!

Horrible and lack integrity. Had a older MacBook that was not powering on and wanted to upgrade the…read morehard drive to a 1 TB. Of course I l was told the MacBook required a new motherboard. Paid for the new motherboard, a new plug and a new hard drive. Upon returning laptop. Still had same power issue. Come to find out, there was no battery in the laptop. They made no mention of laptop not having a battery and provided unnecessary charges. Horrible

Phi very knowledgeable with computers and laptop. Went to best buy and they wanted to change my…read moremotherboard on my macbook pro that would cost an arm and a leg. Phi found that it was a dead capacitor and replace within a few hours save me lots of money. He got a customer for life.

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

I had a bad experience with this business a few years ago because the repairs work on my TV did not…read morelast long and the repairs price was too high. I gave the owner a working tv to sell for me, they sold it and never received the percentage of the money they should give me. The owner kept the whole money after selling my tv and told me he threw the working tv in the garbage.

Wow I've never experienced a place like this. This company…read moreshould be shut down! The customer service is terrible. If you bring your device here, you will get it back in worse shape than before! Just save yourself the trouble and go elsewhere!! I mean look at him arguing with customers in his page...smh

I really needed my mac's laptops speakers replaced and I'm relatively new to the area so I looked…read moreon google maps and discovered "Trust Tech." Due to me calling them early enough; Alex told me to come right on in and not only did he install my new speakers but he also fixed my screen, free of charge! Amazing customer service and great communication. Very, very timely and professional. I'll definitely be returning for any of my MacBook needs. Thanks Alex!

Hassan has not done anything to fix my laptop, and kept making excuses on why he had to keep my…read morelaptop. I got tired of waiting, so I came to pick it up. First of all, I had to call the police to get my laptop back. The owner, Hassan, got in my face and threatened me when I told him he was a scammer. Hassan was trying to hit a woman. When the police came, they helped me get my laptop back. The police arrested him on something not related to the situation. I'm sure they arrest him for fraud. He keeps paying people to make fake reviews when in reality, he has hundreds of stolen, broken electronics back there he has yet to return because he is stealing parts to take home. I don't know how his business has not shut down yet. Atlanta does not care about quality service, or keeping people safe. Please do not bring your things here. If you do, they'll be broken, and stolen. Make sure to call the police and if you have the authority, shut this place down and have this man arrested again. He is a thief, and a liar, and he vandalizes property.

I worked for a fortune 200 company, retired after 38 years, then went back to work somewhere else…read morefor another 6 years. I always had an IT specialist that took care of my company needs and was always able to talk about things on my family and their personal computers. When I retired I had no one. I found Sheldon at Pro Computer in Buford when he started and he is the absolute best. You can talk to him about anything and you know by talking to him, he knows. I trust him, depend on him and I would go no where else for me and my wife's personal computers. He works by himself but don't let the size of his business fool you. If you need help with your computers, and you do not go and introduce yourself to Sheldon it is a big mistake. I moved 100 miles away for 3 years and still used him. Sheldon is the best.

TOP QUALITY SERVICE! Shipping may take some time depending on the parts needed for repair, but…read moreoverall, the best prices and quick service! I had a broken screen, and it arrived in two weeks during a winter storm. The repair took just 30 minutes! Amazing service--this is the only place I trust with my electronics repair!

Professional, friendly and efficient. He fixed my laptop in about an hour. He was prompt and kept…read moreme posted the entire time. I highly recommend him for all of your computer needs

I took my HP laptop to Mr. Smitty and he did an amazing job--and he was fast. I actually called and…read moregot an appointment on the same day my laptop was serviced. He's very professional, friendly, knowledgeable and has fair (really good) pricing. I will definitely recommend him to friends and family and if I have another issue, I will definitely return as one of his customers. P.S. He's a dog person, too!