Brandi and her team were amazing from first request for quote to the day my motor mounts were…read moreinstalled! I used my warranty and they handled all the paperwork! Everything was effortless and very professional and friendly! Now we have our mechanic and oil change placethank you

Great place, good prices, very friendly and knowledgeable about everything, I would highly…read morerecommend this place!

The Lady at the front named Diamond was super friendly . They did a great job and was done super…read morefast . I will definitely be back for my next oil change:)

Locally owned and operated, after a terrible experience at two separate jiffy lubes in the same day…read moreI found this gem. Family owned, super professional got my truck oil changed with no hassle and were just genuinely great people. Diamon and Mike took great care of me highly recommend them!

Meh. Prices are higher than elsewhere for an oil change and…read moreservice is mediocre. They were quick, and gave me a water bottle-- but just not impressed. Won't stop in again. I'm willing to drive to ahwatukee to grease monkey where things will be cheaper and friendlier.

Pressured me into services I didnt need. They did a sloppy job and incomplete work. Im not even…read moregonna bother going back. I'll have someone else fix the problem. Don't come here if you're a female and know nothing about cars. They will take advantage of you.

Luis in the auto shop always takes care of me and my wife. We needed a tune-up, transmission flush,…read moregas treatment, and oil change for our black Honda Accord. As usual, we were in and out within 1.5 hours. Above and beyond service as I suspect they were able to fix my driver-side window that was causing me issues over the past six months. We typically use synthetic for this vehicle. Earlier in the year we were able to do an oil change with Valvoline Instant Oil Change on Baseline near the 202 Extension (new location). We were charged synthetic prices but our oil change sensor had us at 10% within three months with limited mileage - more or less, we weren't given synthetic, but charged as if we were. This has never been the case with the shop at Super Star who we've been using for at least 5 years.

They say the ultra package is supposed to have full service vacuum, wipe down the windows, and use…read moreconditioner on the interior sides/dash but none of that was done. I asked the attendants before each car wash at two different locations and they confirmed this but nonetheless, at the end of the wash I had to ask why they didnt vacuum, or even wipe down anything with a simple wet rag and not even conditioner. The manager lied and said he watched them do it. Lol i was speechless. There was literally crumbs on my door rail, on the floor, and still smudges on my dash and around the outside of the cupholder. He said that needs a full detail. Something that two attendants confirmed were included in the service they just sold me a day prior actually needs a full detail... amazing. I tipped the attendants but I regret it. Anyway, they are a complete scam. They also won't give you the online price so beware of that when shopping around. The prices are actually $15 a month more than advertised. Also, if you're the customer service team and you're reading this. Please don't comment to email in. We all know that takes forever and the person who replies doesn't care.

I went here for a brake inspection on my high mileage vehicle. I was prepared for the news that I…read moreneeded a complete brake job, front and rear. Instead I was told my brakes were fine and that the fluid was also. This was a great surprise. I really appreciated the great customer service and totally honest evaluation. I will be back here for work I would have otherwise taken to the dealer. Highly recommended.

Highly recommend getting your car serviced here if you are in the South Phoenix area. Service was…read morequick & will be a returning customer! I originally went in with a list of services the dealership insisted were needed on my car, but after inspection at Brake Masters found out a lot of those were unnecessary and my car was in way better condition than expected. The customer service from Loc was the cherry on top for me. As a young woman, getting your car serviced can be intimidating and not a good experience, but I felt welcomed and was spoken to like a human. I very much appreciated the honesty which ultimately saved me a lot of money!

3 hours to change my oil...?!?! I lost hours of my life here. Unbelievable. I don't have words.read more

So, I needed a simple oil change, googled near me, and I decided to make an online appointment with…read moreBig O tires. Called to confirm, Jackie answered the phone. Immediately impressed with her, couldn't wait to take my truck in for an oil change. She was very pleasant on the phone. Drove a few miles down the mountain to the Baseline location and was immediately greeted by Jackie and another gentleman. Forgot his name, but his greeting was very inviting. I explained that I made an online appointment for 9:00am, spoke with Jackie and she told me to come in per my online appointment. Here comes the "upsell and corporate shenanigans". He immediately pulled out his "trifold corporate upsell pamphlet" and began his sales pitch. I told him that I simply needed an oil change and his response was that they'll do a complete overview check of my vehicle for free. And yes, I did tell him my "check engine light" was on. I asked how long it would take and he told me a couple hours. I told him that I didn't have a couple hours as I had other appointments that day (conservatively, with an appointment, I figured an oil change would take 30 minutes). He then asked me to schedule another appointment in the future, and I agreed for two days later. I left Big O Tires feeling a bit discouraged, but I wasn't about to lose sleep over this. As I was driving home, westbound on Baseline, I decided to stop at Take 5 oil change. Was immediately greeted by a young man named Jose. Told him that I needed a simple oil change. He said he could do the work within 15 minutes, great! As I was pulling up, I went online and retrieved a $25 coupon that I applied. Fast, simple, satisfied! That's all I wanted for Mr. Big O's, but no. I completely understand that the business climate these days are extremely difficult and that businesses like Big O Tires have goals to meet, I get it. But the way a business earns your trust goes like this: 1. Proper greeting 2. Ask questions to uncover the guests needs 3. Offer solutions to their needs 4. Keep them connected to the brand Simple. Taking care of the guests' initial needs is paramount. Then, when all is said and done, you can offer/suggest other mechanical services and really detail what their business is all about. I totally get the corporate world; doesn't mean I have to agree with it. I'll never go back to Big O Tires Stores. Five hours after I made my online appointment with Big O Tires, I received a confirmation that my appointment is set, five hours ago, at 9:00am. I've read other reviews and there seems to be a common denominator, time. I hope this review is helpful to potential customers, good luck!

I took my vehicle in to have the A/C looked at, as I knew I had a leak, along with an oil change…read more Joe was super nice and even gave me a price break down before bringing my car in so I'd have an idea of what I'd be spending, which other places I called would not. I brought my car in and he even offered a ride home for me and my toddler if we needed. After a few hours of my car being at their shop I was given an update that they were running behind schedule. Joe apologized and asked if he could keep my car overnight to finish the job. Knowing it wasn't the most ideal, he immediately offered up my oil change free of charge and again apologized. He let me know he would give me a call in the morning with an update. I received a call around 10:30 am letting me know they weren't able to locate the leak but they would do the evac and recharge and go from there. Shortly after that conversation he called back to let me know the leak had been located, repaired and my car was ready for pick up. I received my oil change free and he threw in a few extra discounts. He also went over a few things my car could use, but in no way did he pressure me or try to upsell me anything. I am so appreciative to have my A/C blowing cool air again, just in time for this AZ summer heat and the best part... it didn't break the bank, which I was worried it would. The customer service, communication, transparency and the service all met my expectations. I'll be taking my car in to Midas for all my service needs.

If you want to be screwed, this is the place to go! Not once, twice or three times, but 4 times for…read morethe same issue. Then if you complain, you get get screwed for FREE! I was even told that the person who worked on my truck was intentionally using wrong parts and not actually fixing vehicles, so had to be fired. My wheel came off because of their tactics nearly resulting in a possibly fatal accident. Yep. Not kidding. And still I can't get a manager to call me. Wow.

Always a great experience. Quick oil change service, they…read moreare always willing to work with you and your cares and needs without the upsale. Can schedual ahead if needed and really appreciate the top off guarantee. Quick, polite service. Discounts and/or coupons available as well as good value on batching services during your visit.

I went the other day to get an oil change and got a new filter , but the next day my oil started…read moreleaking and now all the oil is gone all because there was a lose screw ! I feel like I got screwed over and I paid over $300 that day !!

Easy going, Good prices, friendly people, quick service! Car drives like a charm, will be back!read more

From the owner: Welcome to Formula1AutoBody — your local, honest, and reliable auto repair team right here in…read moreScottsdale. We’re committed to providing quality service, fair pricing, and making sure your vehicle is running at its best. Services We Offer: • Diagnostics & Check-Engine Light • Brakes & Suspension • Oil Changes & Maintenance • Engine & Transmission Work • A/C & Electrical Repair Stop by, give us a call, or schedule your appointment today! 811 n Scottsdale rd. | (4802145385) Your neighborhood auto experts — here to keep you moving.

Came across a coupon for this place and needed an oil change, so I decided to give this place a…read moretry. With this being a drive through service stop, I received immediate service and was able to stay in my car the whole time. With the coupon, the price was definitely reasonable. Check the website for a coupon as they seem to be common. The staff was also friendly. I can see myself coming back here in the future for the convenience and price.

Quick service, upfront about cost, and great customer service. What more can you ask forread more