I feel like the reviews below are describing a different person. Mr. DeMitry has done excellent…read morework for me and maintained my complex rural water system.

He undertook to carry out work for us but made up lies when weeks passed by and did not even bother…read moreto show up to look at the job or troubleshoot the issues.

Great electrical work, poor plumbing experience, Expected a higher quality result and was very…read moredisappointed.

Martins installed a boiler w polypropylene to finalize our driveway heater. Their technical work…read morewas great and they are very organized We felt that communication could have and should have about the boilers details: internal safety temps, propane consumption, details re the snow sensor, temperature sensor etc. It's all worked out now but at the consumer end, we wld have appreciated details early, not because I called Martins a lot. I'm sure I was annoying but they were very polite and Leonard was excellent about information. I'd use them again for work but I've learned to ask questions sooner.

I used Clean and Green on April 12 and was extremely satisfied. Their softwash and window cleaning…read moreof my house and garage were excellent. The entire process was professional starting with their quick response to my request for a quote though their website. Every person on the phone and in person was helpful, considerate and respectful. The men who did the cleaning worked hard and made my house and garage look like new again.

Last year, another company recommended Clean and Green when they were not willing to clean a high…read moregutter. C&G came and did a fine job. This year I called C&G again. There was a communications failure ( probably me). The crew arrived without a sufficiently tall ladder for one side of the house. They did a great job and promised to return another day with the appropriate ladder. They returned, just as promised and I don't think our gutters have ever been cleaner. Thanks, guys. Sign me up for next year.

Eric and his team have completed a number of remodeling projects on my home in Penn Yan. I found…read morea) their communication to be outstanding, b) attention to detail very high, and c) they are always willing to work through the inevitable 'surprises' that happen on remodeling projects and complete on time. When compared with other contractors and bids, I found that they offer exceptional value. The Roots team listens extremely well. They take ownership in all aspects of the project, even when it could be argued it was someone else's problem. I REALLY appreciate that. Once we talked about a task needed, it always got done.

I was so excited to work with Roots Handyman Service. Met with owner and had a great conversation…read more Had small jobs that required attention. The crew did a fine job, but you never really knew how much they were charging per hour, as it was always hidden in the final estmate. I finally found out the hourly on a project where they were labor only. They sent 3 guys, one of which stood around until needed as a runner. Bottom line, if you feel that $112/hr. is a fair wage, then disregard this review.

My Generac 17 kw standby generator failed after a lightning storm. It would start and then shutoff…read morewithin a few seconds. I contacted Finger Lakes Power Systems to repair the unit. Their Service Manager, Tara Barnhart, advised that a tech would be sent out shortly. The tech spent 3 hours of troubleshooting over 3 visits. Tara contacted me by phone and advised that the tech was unable to identify the cause of the failure, and more troubleshooting was required. She advised that the cost to date was $1000 and would I like to continue. She advised that the problem could be fuel related, stepper motor/mixer, the controller or something else. She advised getting a new generator and would like to schedule an appointment. I told her that I thought that the technician's analysis was poor, to stop troubleshooting and to invoice me. I received an invoice for $995.00 with the Note: "Replaced fuel solenoid and brushes, generator still not running properly. Technician recommends replacing fuel regulator and stepper motor/mixer assembly and possibly controller or replacing entire unit." Before the tech's analysis and part swapping, the unit would start, run a few seconds, shutoff. After the tech's analysyis and part swapping, the unit would start, run a few seconds, shutoff. The tech changed nothing and gave me a useless diagnosis for $1k. I had another tech examine the unit. He discovered within 15 minutes of visual inspection that the controller was fried, possible due to the lightning storm. He also discovered that a fuse in the transfer switch was blown. These two items were not discovered by FLPS. Avoid this company!

We are very pleased with the FINGER LAKES POWER SYSTEMS' installation of our whole-house standby…read morepower generator. Price was very reasonable. They were excellent in answering questions and working around terrible weather to do a superb job. Neat and professional! Highly recommended.

I hired Matthew for an emergency macerator pump replacement. He was responsive and available when…read moreother local firms were booked out, which I sincerely appreciated, to his credit. However, I cannot recommend his business based on the quoting and final billing miscommunications. The project vastly exceeded the initial 4-hour estimate, ending up at over 8 hours of labor without any mid-job notification that the scope or time was doubling. Additionally, I was charged two separate $150 site visit fees ($300 total) for a single job that was split into multiple visits for their scheduling convenience. Despite a verbal agreement to provide the main parts 'at cost,' since I already had them ready to order, the final invoice included significant markups on basic cleaning and truck supplies like towels and buckets. When I reached out to discuss these discrepancies in good faith, suggesting compromise, the response was defensive and included immediate threats of late fees on a first-time invoice that was actively being contested. PitStop reduced the invoice by $50 as "good faith". After I itemized out a compromise between what I was led to expect and what was invoiced, I was ghosted. After waiting a few weeks and following up with no response, I chose to pay the invoice in full simply to close the matter, but I strongly advise other property owners to get a binding written contract and a capped labor quote upfront before any work begins.

Matt is professional, responsible, honest and reliable…read more He arrived on time for both visits scheduled. He gave me a play-by-play and offered great suggestions and follow-up. His pricing is competitive. You can't beat Pit Stop Plumbing! Trust me; I've never found a better, more competent contractor. Thank you.

CPC has been treating my house for several years. In addition to the Spring and Fall treatments,…read morethey come to the house any time I have an issue, without question. Desmond was my technician recently. He was knowledgeable, professional, friendly and thorough, treating my property with care.

Been using Custom for 2 years and there fantastic great service always very professional when them…read morecome!

When we got to our vacation home this spring, we found we had no water. Bill Kellogg fixed the…read moreproblem quickly and reasonably. We had Kellogs do our winterizing last fall and were also very pleased. They were professional and friendly to work with.

We used Kellogg's services to support proper treatment of our highly odorous sulfur well. They…read moreinstalled equipment to reduce the odor plus assisted us with filtering our whole house backwash system. Given that our well is temperamental and the odor randomly returns, the Kellog team has worked hard to come back n help us more often than most other plumbers have done. They have been the best in the last NINE years of water purification n sulfur reduction thus far. They also just opened a plumbing supply store on RT #230 near the Wayne market. They even carry our in line water filters at a price that matches Amazon!!! Certainly we rely on their work as reliable