With the recent frigid temps we experienced a frozen pipe that burst in two different places…read more Better BILLT was recommended to us by another service that was very busy. I am so glad that Better BILLt was recommended. They were professional and thorough. The issue was taken care of quickly and the service bill was very reasonable. Bill took the time to explain things to me and gave me recommendations for preventing future issues. He was competent and knowledgeable.

Very disappointed with the bill we received. $400. hourly rate. for 1 hours' worth of work…read more Beware people hiring these guys. Get an estimate so this does not happen to you. He even warned us previous that people complain his billing is very high. No recommendations from this disappointed family in Bath.

Dan was able to get out to my house right away to work on my protect. In prepping for some…read morefoundation work, I needed my AC unit drained and moved. Dan was very knowledgeable and professional - helping to explain what needed to be done. The work cost a bit more than I was hoping but was well worth it for the service and professionalism. I combed through other reviews of other services in the area and found many complaints on timeliness, quality of work, and follow through. I have no such complaints of M2 and will definitely continue working with them for all my HVAC needs. Thanks Dan!

M2 is terrific! They had someone here within 3 hours of my call, and 45 minutes later - problem…read moresolved at a VERY reasonable price.

The gas valve on my boiler failed so we were without heat (not a big deal) and hot water (much…read morebigger deal). Called another big name HVAC company and their AI receptionist told me one week was the earliest they could get me in. Called Napora and they responded within an hour. They diagnosed my issue, ordered the replacement part and installed it the next day. Great job all around, would highly recommend.

I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has…read morecome through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome!

I requested help with a toilet issue in my Powder room bathroom…read more This was an immediate call and a very nice man put on the schedule for the next morning. Promptly a gentleman rang my doorbell in the time frame I was offered. Greg B. came and was very nice and knowledgeable. He explained very well what he suggested we try. All the while he was advising us of the cost for the services he felt were necessary. There was no upselling or gouging that one is worried about. The measures he used were just exactly what was needed and when he was done I was assured the problem was addressed. I was delighted at his honesty and customer service. The cost was also excellent. Thank you DTPlumbing and Thank you Greg B.You're going to be my go to company for any additional plumbing needs.

We had a plumbing emergency, and our trusted plumber of 40 years retired. With water leaking from…read morean upstairs bathroom, which needed to be shut off, we were somewhat under the gun.Went with DT plumbing based on ratings and reviews, and had a good feel about them from the initial appointment to the completion of the work. The crew was prompt, courteous, and quoted a price and stuck to it. The quality of the repair was top notch. Don is very easy to work with, as is Greg and the rest of the crew. We can confidently recommend DT plumbing for any plumbing needs.

It was Saturday evening of Memorial Day weekend when our water intake pump froze up. We took it…read moreapart to see if we could find a reset switch and could not. We called Mertec to come out and fix the pump or we were going to have to have our house full of people go home. My call was answered on the first ring by a pleasant gentleman. He asked a bunch of questions then made some suggestions as to what we might try first. We did and called him back. Based on what we told him at that point, he made some final suggestions and asked that I call him back and let him know how that worked out. We did what he said and the pump worked great. I called him back to say thank you and ask how much I owed him and he chuckled and said you don't owe me anything, but that if plumping needs arise in the future to think of him. I absolutely will look to Mertec for any future needs as well as recommend them to anyone in need. Our fix was simple for people that have some basic mechanical knowledge. However, rather than take our money, be was more interested in making sure we has water service. Thank you for saving our weekend.

From the owner: Emergency Service and Repair. Our phones are answered LIVE 24 hours a day…read more We do all phases of Plumbing, Heating / Cooling, Electric , and construction. The main thrust of our work has always been service work. We are avaliable 24 /7 to help those in need. We are also home builders and have built for Barden Homes and Avis America Homes for over 20 years. We enjoy building additions and renovations and, I might add, do a fine job of it so our customers say. We are Bryant / Carrier dealers and also represent the System 2000 for Energy Kinetics. These are high quality and very efficient HVAC products.

Prompt, professional service at a reasonable price. I had a leak in my water heater and they came…read moreout right away. Not cheap, but good value for the cost.

Browns Duct Cleaning We had all our ducts cleaned. Very…read moreprofessional, polite and knowledgeable. They did a great job. Highly recommend them. Don't put it off you would be surprised at what's in your duct work. Great job Thank You Browns Duct Cleaning Eric Riegel

The person who fixed our water heater was friendly and competent, the work itself was good…read more However, the customer service and communication was terrible. We needed a part ordered to complete the repair. We were told it might take a few days. One week later I called back to check and was told the part was still on order, we would be contacted to schedule the service as soon as the part was received. Another week later I called again, the person I spoke to confused the water heater repair with an unrelated appointment for an air-conditioning estimate. I tried to explain that hot water and air conditioning were not related. Finally, several days after the second call, my partner (male) called and somehow, miraculously, the part was "found." He was told it was a "communication breakdown" with the supplier. It was obviously a communication breakdown on Halco's part. We got no acknowledgement that this was problematic, not even an apology for having to spend 2+ weeks with no hot water. Update: Halco has contacted me and I'm convinced this was not their usual service. I appreciate their willingness to reach out and try to make things better.

Have had them do a LOT of work the last 3 years. Was great but not so great recently. First get rid…read moreof the AI! After spending wasted time with that, it couldn't do a darn thing and had to get me a real person who then tells me they can't do something they've done in the past simply because it's not a real big job. It's not a tiny job either. After all we've put in your pockets. Wow. So much for caring about your customers. Will now be looking at other companies for future work.

I have had 3 projects done by Isaac (boiler/water heater, stand alone generator, full house…read moreinsulation and could not be more pleased with the quality of work and the installers themselves. My latest installation of full house insulation was done over a 4 day period by two men named Kieth & Cordell. Very respectful, always on time and cleaned up everything each and every day. I recommend this business fully for any project that you have.

Appointment made 8am- 12 noon and never came never called…read more Wasted day waiting for No One to show up. Disappointed, coming from such a highly recommended service company to just blow off customers like that.