today i googled, " best heating repair companies in rochester, ny ", & immediately found the 10…read morebest---royal serve was #1 rated at a solid five stars ( my former companies only got middling 3 & 3.5 stars )...so i figured i'll try & get vadim perju, but if he is indeed five stars, he won't be available for weeks...but he answered right away, & i told him my thermo-coupler blew out ( no heat for my boiler(!)---he said, " send me pics of the model number, & i can be there this afternoon " ---wowwie---super nice man, very professional & knowledgeable & years of experience...performed a boiler tune-up quickly & flawlessly, and did the most thorough job i've ever witnessed ( all the big heating companies always do a half-a55ed job(!) very friendly & open to questions, & showed me every step ( which many repair men hate, when you hover over them, & simply don't leave them alone )...i am glad i'm an old man & done searching for a heating & cooling company---you can't do any better than this one man---amazingly, who gets five stars, nowadays, for anything ??? he deserves it, 110% !!!

From the owner: - Owner-operated – You deal directly with the expert, not a middleman…read more - Licensed & insured – Peace of mind with every job. - Expert installation – High-efficiency furnaces, A/Cs, mini splits, and heat pumps. - Properly sized systems – Built for real comfort, not guesswork. - Clear communication – We explain everything, no surprises. - Fair, honest pricing – No upselling, no gimmicks. - Clean Heat rebate support – We help you qualify and save up to $6,000. - Limited-time offers – Like free water filtration with full installs. - Serving Rochester & Monroe County – Local and proud. Royal Serve — Comfort for your castle.

They were responsive, on time and left the work areas clean. They removed a ton of dirt from my…read moreair ducts and left them in great shape.

We purchased a home last year built in 2005. We knew it was neglected. Three professionals came in…read moreand cleaned our vents. They also added tea tree oil to make our house feel immediately refreshed. They were clean, professional and after 2 1/2 hours my home feels spa like. I strongly recommend them. The stuff they removed could have been a fire hazard. I will be reusing them in 3-5 years. They also provided 3 special filters to change out quarterly. It helps to minimize germs. Who wouldn't want that?

I am not known for poor reviews but this is one of them…read more Hired Isaac a couple of years ago for an inspection and cleaning on our furnace, tankless water heater and air conditioner. Was pleased with the service so we bought one of their expensive maintenance plans. First of all, you have to call them every year to return for a cleaning and inspection. They should call us to schedule service thru their expensive plan. Fine. We are considering moving so I called for an inspection and cleaning. They wouldn't do the A/C bc it was February. Again, fine. Well the nightmare began. Now keep in mind everything worked perfectly prior to this service. Again, cleaning and inspection. Tech started inspection. Soon I heard a half hour of very loud metallic banging. I asked how it was going and was told he was trying to free a part to clean and check it. In the end, couldn't get it. Specialist had to return. Specialist returned and said igniter was bad. Changed it and it cost $162 which was the cost after the $600 maintenance plan previously mentioned. Pretty quickly we noticed more trouble. No hot water for a number of minutes. You may say no big deal but try running your bath for 3 to 5 minutes bf you get hot water. This happens on every faucet too. So we called again. Tech came and now found a bunch of gas leaks and the heat exchanger was bad. Cost $300 after their wonderful $ 600 maintenance plan. They also repaired some of the gas leaks. Said RGE had to fix another one. RGE came and said no leak. Hmmmmm... And I can't help to wonder how much of this is a result of the first Tech banging away full force on a very intricate and fragile piece of equipment. And we don't even have the new heat exchanger installed yet!! No call with an update, no call to schedule appt. Nothing. 2 months ago we called for an inspection. $500 later (not including the investment in the $600 maintenance plan) we have a non properly functioning water heater, no appointment and no plan. So much for hiring a big company for expertise, service and peace of mind. Ill update when, I mean if this gets resolved.

They convinced us to get a new furnace. The new one is garbage. It constantly freezes up when on…read moreA/C mode and stops working in the summer. All they said we could do is turn it off for awhile. Our old one was working fine and never did this.

I highly recommend On The Spot Cleaners! Laundry wasn't drying and when checked the outside vent…read moreit didn't appear blocked. Fortunately a technician was able to come the morning I called and they cleared a significant blockage of accumulated lint. The technician was prompt, arrived at the time stated; very conscientious of not making a mess and cleaning up afterwards. He also provided good advice on how to avoid issues going forward. The office was quick to return my call and follow up with information. The service cost was very reasonable especially given the quick response. I will use their services again!

Excellent job, carpet looks brand new Highly recommend…read more Very responsive Professional and knowledgeable staff

Wow! We would 100/10 recommend Clean Air Recovery. We bought a house that the previous owners had…read moreneglected aspects of and they had multiple dogs, we couldn't get rid of the dog smell. We knew just walking in our new home the air quality was bad. I called Justin for duct cleaning and he set up a walk through the next day with me. Talk about service! The following day they were there to clean our ducts. Him and his crew went above and beyond. He gave me insights on other things in our new home as well, he even patched up a return vent that wasn't suppose to be there! They installed a brand new top of the line filter for our system. Our ducts are now clean and his sanitizer smells amazing! The whole house smells brand new, and we can immediately tell the difference in air quality. We are in shock how the air quality is 100x better. Justin and his crew are punctual, professional, hardworking, clean, and very knowledgeable about what they are doing. Justin walked me through the whole process and provided pictures of inside our ducts, which I really appreciated. We will be using Clean Air Recovery in the future for our ducts and so much more, we will be telling everyone we know how pleased we are. Thank you so much Justin and crew!

From the owner: Open for business read more

Always punctual.I always polite always a pleasure. Doesn't matter if it's a repair, a warranty…read moreclaim, general maintenance or just a simple, fix me up and get me going. And try everything in their power to save me money. I will always rely on air serv and a shout out to Charles Kolowski for always taking extra time to make sure that my heating and cooling is in good shape thank you again Charles for doing a great job . Matthew Melvin

Everyone was just great, from Rick and Tracey who took my initial call, to Don who helped me decide…read moreon what I wanted/needed, to David, Luke, and Josh who did the installation. Everyone was courteous, professional, and kind. I'm pretty sure David and Luke left my basement cleaner than how they found it! I would highly recommend AireServ for any HVAC needs. They are topnotch.

Don was exceptional. I'll never use anyone else as long as he's still in business. He was…read morefriendly, professional and timely. Showed up when he said he would and got right to work. If my carpet didn't look and smell great you would almost think he was never there. Treats your home like his. Highly recommend! Aaron

I was tired of cleaning my carpets myself and waiting for them to dry…read more I found a-one online and called them, Don was very responsive. Very personable man as he described his whole process and the time it would take. We would be able to walk on the floor shortly after 4 hours of drying time. The carpets looked spectacular all the areas of concerned were clean. I would not hesitate to recommend a-one and I will call him again when I need.