I have been dealing with them for over 20 years. They are on time and their work is excellent…read more They just cleaned two furnaces and the work was done with some comments about the future need of a 22 year old furnace, but no pressure to replace this year. Back in May their employee notice a serious problem, something I would not have noticed and could have severely injured me, apparently there had been an arc. Electrician called and he came immediately. Thanks to Dave from Chiodo!!

We purchased a Rinnai wall mounted boiler from Chiodo that was installed Jan 3, 2023. Since then…read moreI've needed their technicians to come repair it on 12/11/2024, 12/31/2024, 1/2/2025, and have had technicians from other HVAC companies (Isaac and Holbrook) come out to attempt get it working on 12/5/2024, 1/16/2025, 6/6/2025. Today (1/27/2026) we woke up to no heat once again. There are no repair companies in the area besides Chiodo (who don't seem to be able to get it working) willing to work on this unit and, based on the eror code, the the control board has failed so all I can do is replace it with a new boiler after only 3 years...would not recommend.

Definitely looks better but thought they moved furniture. Apparently they don't so some areas…read moreweren't done. Carpet is way more sopping wet than I expected. I thought the vacuum would suck up more than it did. 15 min after leaving the above review (with 3 stars) on their google page I recieved a call from General Manager Adan. He came to my house another 15 min after the call and put up a big industrial fan to help with drying. He also offered to have a team come back to move furniture and clean. I declined. Customer service goes a huge way with me and I was impressed with how they wanted to resolve this and how quickly.

Duct cleaning by 2 gentlemen who seemed nice enough, communication was non existent as neither…read morespoke English . When they finished we had a fine dust on every square inch of our home . My wife is in tears and has 3 hours of cleaning so far after they left , and she's not done. I watched as he used compressed air to clean off his Flexible tool into my SHOWER ! The air diffuser inside the house weren't taped properly allowing dust everywhere. After they left we called and Adon the manager apologized and offered to vacuum the furniture. Angel came and vacuumed , we told him we hear rattling in the squirrel cage when the furnace turns on . Two days later a HVAC tech came out, on a Sunday and found a fistful of debris in the cage and a plastic ball in the heat exchanger . Pictures enclosed . The expensive filters we bought were clogged for a 3rd time since our duct cleaning . Adonis offered the tech fee . But we agreed the foam installed to keep dirt out of my furnace failed . Over $1k spent . A compromised furnace now . I'm a retired Codes inspector, and Carrier trained tech as well , so I know I'm going to potentially have issues going forward . The before and after pictures didn't exist or weren't retrieved by Stanley Steamer. Buyer beware .

These guys were great - they came down to our place in Ithaca and cleaned our dirty, nasty rental…read morehouse's air ducts. Our landlord is one of those guys who thinks they are DIY Kings and the house was a holy hot mess of a disaster. Chris and Scott came, spent four hours cleaning the ducts and showing my husband little things that may need to be done to boost the longevity and productivity of our house's internal workings. They gave my husband tips of what is and is not permissible per building code and were so very friendly and helpful! We turned on the heat and it works great and we feel a lot safer with the ducts cleaned!

Scott was nice and very professional. He called before he came. Did they job well and even wanted…read moreus to hear what was being taken out of the ducts. It was not an all day process which was great. We will call again.

In the unfortunate event of a flood, SERVPRO of Southwest Onondaga is the only name that does or…read moreshould come to mind. They are incredibly responsive, and they will not finish the job at your home until you are 100% satisfied. Jim, Shaun, and Jeremy are incredibly well-versed in the company and extremely attentive. They always have the customer's best interests in mind. I highly recommend them.

Bill and his team were great! Appreciated all their hard work on my clean out project. I can't…read morethank them enough. Would highly recommend them.

Hometown Heating and Air Conditioning install a new furnace last week. They were prompt,…read moreprofessional and cleaned up any mess. The new furnace works great. They have repaired the old furnace in the past and it was past its prime! They are really great to work with. The price of the new furnace was reasonable and whenever we call they come quickly, if need be and are very patient and willing to answer questions. Try them, they're great!!

We have been customers of Hometown Heating & AC for several years now and have been very satisfied…read morewith HVAC system installation and service. They have a wealth of knowledge in HVAC systems and operations. Recently we has a heating problem during a bitter cold period. They provided a workaround I could do to keep things running and came out within a day to bring things back into peak performance. I highly recommend them!

Total fraudsters!! Stay Away!! Extremely disappointed and feeling robbed. Do not fall for their…read morefalse internet Ads and offers. Ivan and Anthony showed up and took my hard earned $900 cash. Did not do any duct cleaning for which I called them. Instead talked me into installing UV light, useless crap, and for doing some paint work. Left the job in between, took full payment promising a follow up to finish the paint work, which never happened. More than a month have passed and someone named Brian, who picks up at (866) 716-2836 have even blocked all my phone numbers - now I am unable to call (866) 716-2836. You will be far better off paying a bit more and getting work done by a proper local US company. None of them are from US, and do not deliver even 10% of what they commit. Stay Away!!