Phoenix Energy Solutions

(16 reviews)

We had a great experience with Diamond Solar Solutions. They were highly communicative from start…read moreto finish -- I had direct cell numbers for the team and could text questions anytime, and they usually responded very quickly, often immediately. Their pricing was the best of the three contractors we considered, and they were also the only company willing to set up a non-export system so we could preserve our NEM 2.0 status and still get permission to operate from PG&E. That was a huge advantage for us, since other contractors were pushing us toward NEM 3.0. Their sales team was patient, helpful, and not pushy at all. They walked us through our options clearly, were honest about scheduling constraints, and still found a way to get us in on a pretty good timeline. They also came up with creative solutions when other issues popped up, which we really appreciated. We're very happy so far with our 14 additional panels and Tesla Powerwall 3. Rob, Brad, and Josh were all great to work with. They're highly rated for a reason.

Researched for years, met with folks several times, ultimately went with Diamond Solar for their…read morehardware, transparency, and excellent way of working with me through the process. I could not be happier with the result. Highly recommended!

Solar Savings Direct

3.7

(40 reviews)

Let's be honest--installing solar and battery systems is a pain. Despite what government ads and…read moreprograms might claim, the reality is that you're often navigating a maze of bureaucracy, outdated rules, and frustrating red tape that make the whole process harder than it should be. That's where Solar Savings Direct made all the difference. They were in my corner every step of the way, helping me push through the nonsense to achieve my goal of energy independence. I worked directly with Nic Torvent (nic@solarsavingsdirect.com), who clearly explained each stage of the process. More importantly, when things didn't go as planned--and let's face it, they rarely do--Nic was right there to help me understand why and to work through the challenges with persistence and professionalism. If you're looking for a solar partner who actually has your best interests in mind, give Nic a call. I couldn't recommend him and the Solar Savings Direct team more highly.

If you look at the more recent reviews, you'll see a clear trend: the quality of his installer has…read moredecreased significantly. Note that this company has been acquired by Mars Home Solutions, so this review applies to them as well. My complaint centers primarily around the complete ineptitude in completing the final inspection, which took around 9 months from the actual install. The inspection failed 4 times. Was it because the inspector kept finding new issues? No - it's simply because the issues pointed out by the inspector were not resolved by the time the next inspection happens. The pattern went like this: - Inspector clearly communicates what needs to be fixed - Solar Savings Direct send out a contractor 30 minutes before the next inspection and doesn't resolve the issue (and in some cases was unaware of the scope of work needed to be completed) - Inspector then fails the inspection again. Rinse & repeat I called the city and talked to the inspector myself. Very reasonable guy. Was very clear about what needed to be done and was not asking for anything unreasonable. I eventually had to drag in the CEO of Solar Direct to get the issue resolved. Additionally, all of the INDIVDUALS from Solar Savings Direct were reasonable to work with on a personal level. Support team, techs - all great individually, no complaints. But the core issue is that the left hand doesn't know what the right is doing, and the result is that a simple process drags out months and wastes countless hours of your time. The people on the ground are great. The inspection operations/management staff should be fired for incompetence. I have to give Solar Savings Direct / Mars Home Solutions 1 star because a routine inspection should not take 9 months, and all of the failures to pass the inspection were completely self inflicted due to management incompetence.

Volt Modern Roofing and Solar

(110 reviews)

Thanks Volt! I highly recommend this roofing and solar company. Buck and his team are great: very…read moreknowledgable, hard-working, and have amazing attention to detail. On top of that, they're just good down-to-earth people. We hired them last spring to re-roof our home, replace some rotted eaves and fascia and replace our old solar system (it was inefficient and malfunctioned quite a bit). We are very happy with what we got for the price we paid, it was a good value. It looks so much better than it did before and is consistently producing more energy. I feel like they helped us make the right decisions through the whole process, especially for system size to be able to keep our NEM1 status. The new roof looks great and works really well. I waited almost a year to write this review to make sure there wasn't any water intrusion during the winter storms - not a drop anywhere. They were in the mid-high range in pricing on the bids we got, but I'm happy we spent a little more went with them. Can a roof be sexy? Ours sure is. All in all, if you need a new roof or solar system or home battery, or all of the above, call Volt. They are a competent and professional group of local people who are really f**king good at what they do.

California Fair Plan forced me to get a new roof but I had solar. I contacted Buck and we decided…read moreon a metal roof for fire reasons and because I didn't want to roof my house again. He came in $20,000 lower than one bid and at least half that on another bid. He finished the job a week early and under budget. His men were professional and very knowledgeable and were very careful with my property. My new roof looks amazing! I simply can't recommend this company enough.

ACR Solar

(86 reviews)

Good service both roof repair and new solar. Jack was our salesman. He was knowledgeable and…read moreworked with us on our needs.

Worst business experience ever. installed in 2018, it has broken down 3 times now. My solar has…read morebeen broken down since 4/6/26 and after multiple attempts to contact them I recieved no further communication from them. These people are criminals. They say its a 25 year warranty, thats a lie. Once they have your money you will get ghosted

Magic Sun Solar

4.7

(166 reviews)

Dear Tim and Magic Sun…read more Thank you so much for the trouble shooting. Though it was a simple fix that i should have figured out on my own, after a number of calls to other solar companies, Tim responded quickly and made the process much better and more affordable. I realize that solar companies are in the business of selling panels and batteries to make a greater income, so coming out for a minor fix is even more appreciated. That said, Magic Sun is now my forever "maintainer" and go to for solar or battery issues.

Extremely dissatisfied with my pool solar install by Magic Sun. I had an old solar system when I…read morebought my home that worked very well, after I installed a new roof I had pool & electric solar installed. I did not realize Magic Sun sacrificed the quality of my pool solar to sell me more electric solar... not cool. The pool solar is totally useless, does not produce any heat, when I asked for a review I was told I would need to cut down my (4) Birch trees (very delicate branches) in order for pool solar to work. This was not suggested or shared when installing the solar, perhaps they knew that would be a hard no. I will need to have new pool solar installed and repair my new roof. I am floored that Magic Sun could not manage to provide good pool solar and add enough electric solar to satisfy their profit. 1 star is being generous.

A2Z Energy

(2 reviews)

Mike does a great job planning and installing solar electric systems for homes and businesses. Our…read moreten panels have provided essentially all of our electricity needs over the last year. We pay only a few dollars to Pay PG&E, the minimum connection charge most billing cycles.

I called A2Z for a quote because my electricity bill averaged $450 a month; sometimes higher in the…read moresummer months. After we received the estimate and a detailed analysis of our future savings we decided to hire A2Z to install our solar panels. The project was completed on time and our saving began right away. Our electricity usage is even with what our panels are producing and our PG&E bill is never more than $50.00 a month. This was a great investment for our family and we would recommend it to anyone that has high electricity usage and is considering solar. I highly recommend A2Z Energy for this type of project.

Excite Energy

4.7

(45 reviews)

The Excite Energy team -- led by a very engaged owner/CEO, Heath Kirin -- was great to work with…read morefrom the start. They listened to our priorities and were highly informative about multiple options for panels and batteries; offered the best pricing BY FAR among four companies that bid (about 15% lower than the next best!); and exceeded our expectations for speedy installation. At our request, they installed the wiring/conduit under the roof and inside of walls for a clean look, at no additional expense. They took care of everything that was needed with PGE, then set up the system operation per our preferences -- so we didn't have to do a thing. (Based on PGE savings, the system will pay for itself in just under 5 years.) A year later, when we had a few questions, Heath responded within minutes. An excellent company that we highly recommend to anyone!

I wanted to wait before writing this review, so I could really see how the solar and battery system…read moreperformed over time. It's now been over two years since our solar system was installed in Sept 2023. The installation itself went smoothly and the team worked hard to make sure everything was completed in time to meet the PG&E application deadline. Everyone I worked with was professional, friendly, and easy to communicate with. After the installation, I had a few questions and the team was quick to respond and genuinely helpful. I really appreciate knowing that their support didn't end once the system was paid for and that help is always there if needed. Since the installation, our electric bills have dropped significantly, and we haven't experienced a single issue. The system has been running efficiently and doing exactly as proposed. One of my biggest concerns at the beginning was having work done on our roof, but after two years and plenty of rainy days, I'm happy to say we've had zero problems. Overall, it's been a great experience, and I've already recommended Excite Energy to several friends.

Joe Lewis Mechanical

4.5

(26 reviews)

Amazing service! Joe was able to diagnose the issue with the HVAC system quickly and completed the…read morerepairs for a reasonable price. He was also able to complete the work quickly so that we wouldn't be without AC. He is friendly, honest, detailed, and explained what he was doing. I highly recommend Joe!

Joe and his Son did a while home Generator that flips on when when the power is interrupted made by…read moreHoneywell. A all new furnace and all ducting system was engineered due to the home never had a forced air furnace system when it was built in 2004,They also installed a new air conditioner a true luxury in Pollock pines an have enjoyed it all summer!! A big job and I am 100 percent satisfied, Total pros and courteous as well as meticulous, Don't hesitate to call them for any projects on you list! The also clean up daily after themselves and follow up on there jobs. I will use them whenever possible!!! Thanks Joe senior and junior and there entire family as well as excellent crew!! An awesome experience start to finish. True tradesmen in this hi tech world but all there products are of the latest technology and quality!!Thanks the Hanlon's Up in Pollock Pines!!!!

Unique Roofing Services

(5 reviews)

Highly recommended, fast and reliable service . It's beautiful roof my house looks amazing! Thank…read moreyou.

Michael was contacted thru yelp and was the first to respond and came out immediately…read more He gave me a reasonable quote to install my skylight and was very professional. I gave him the job n him and his crew were on it a couple days later. They did a great install with minimal mess they cleaned up and did everything we agreed on ... Reliable n dependable n no BS I liked them n give them 5 stars for sure..

Solectric

(38 reviews)

I have had the good fortune of working with Solectric for my initial solar installation a number of…read moreyears ago and recently when I had to have my roof replaced. In summary, every aspect of this business is exceptional! From initial contact, ongoing communication, the project proposals / quotes, the project scheduling, the project execution, work quality, problem solving & overall value - every aspect of this business is terrific. Highly recommended!

Knowledgeable and friendly. Just took some time to align schedules. They were able to…read moretroubleshoot and fix my Sunpower Sunvault solar battery system. They were also reasonable when quoting additional electrical work. Will use again!

Folsom Lake Electric

(116 reviews)

Mike has been here two more times since my last update. The first time he installed a new sub-panel…read morein our garage (our old panel was maxed out a few years ago). We also asked him to install a junction box under our gas cooktop for a 240-volt line. He ran the 240-volt line from the new sub-panel. This new line was in case we ever wanted to replace the cooktop with an induction cooktop. Most recently he came back to move the junction box, as we had decided to get that induction cooktop after all, and it spec'd a junction box lower down than Mike installed. (Of course, if we'd picked a cooktop ahead of time and had the spec, this extra trip would not have been needed.) Every time he's come, he's been on time, very pleasant, and cleans up any mess the job created. And, his jobs are very precise and neat.

Highly recommend: Left message 7/1/2026 and received a text…read moremessage on 7/2/2026. We had appointment today 7/2 with Mike was extremely happy.

Murray Plumbing

(57 reviews)

I needed a new shower valve and faucet set because there was a leak, old style water handle and no…read morewater pressure control. I bought the set for a second time (had one for a major remodel in my house in Utah in 2019) and had Murray Plumbing install it for me. The leak and pressure is fixed now and it's so much better! I will be recommending this company to neighbors in my 385 manufactured homes, a beautiful and well kept 55 plus senior 5-star village on 75 acres.

Murray Plumbing was highly professional, courteous, and efficient. Definitely one of the best…read moreplumbers we have ever worked with.

Air Craftsmen HVAC

(33 reviews)

Chris came out to find that our system was a little "different". Despite that he figured things out…read moreand went above and beyond to get things up and working! Definitely our new go to for hvac!

Corey came out really fast and fix the air conditioning. He knew right away what the problem was…read more Very nice young man. I highly recommend Air Craftsman for HVAC systems.

American Eagle Roofing

4.6

(119 reviews)

I cannot recommend this company enough! Friendly and professional, everyone I had contact with were…read moregreat. When my family moved into our house, we already knew our roof would need to be redone and we hoped to get it to about 5 years post move in time. At year 4, our roof sprung a leak and so this was the first time AER came to the rescue. Chris Stohl got our repair coordinated quickly and efficiently but confirmed this was just buying 1 season. That next year we sprung a different leak but were just months away from it being the most perfect time financially. Chris came out and actually helped to tarp our roof to get us through the rain. Talk about above and beyond! I told him that we would do the roof that summer and he got a quote prepared. We did get some other quotes in the meantime and AER just was top to bottom better with warranty, materials and price point. We went with AER and they put our job on the exact week we needed. Megan and Rebecca coordinated the process the entire way. They were preparing us for all the expected noise, logistics and material delivery practically every day leading into the start day. When work got started, each inspector and crew member were polite and efficient. Our new roof went in perfectly to what we had expected. After project finish, there was a problem with dealing with the county office, through no fault of either us or AER (thanks former home owner from 20+ years ago). Rebecca and Megan did an awesome job communicating everything and thankfully the project wrapped up peacefully. Again, simply, AER took great care of us and helped to make sure everything went smoothly. We are looking forward to many many years in this home and rest easy with the security of AER quality promise. Thanks again!

Overall, American Eagle Roofing was pretty good for our project. There were a few things that added…read moreup that made our experience a little less than stellar. About a year ago, I reached out about a potential leak, and Chris came out to assess the roof. He was incredibly honest and mentioned that he couldn't see anything that would lead to a leak. Still, he provided estimates for a partial fix, partial roof repair, and full roof repair. We ended up not needing the service but appreciated the honesty. Fast forward to this year, I reached back out to Chris for another potential leak, and he came out and assessed the situation again. This time, there were noticeable signs of leaks but nothing that was too concerning. He provided quotes for various options, and we felt comfortable moving forward with one of them. After this is where things started to not go as well as we thought. Once we signed the contract, we were issued an invoice for the deposit. As soon as I received it, I paid it the same day (almost within minutes of receiving it). Several days go by, and I don't hear back from the company to schedule our repair. I call the office, and for some odd reason, they cannot find confirmation that I had paid the deposit. I reassured the office that I had, as it was debited from my account, and I offered to forward the receipt and to have my bank verify that it was debited in the amount and to the correct vendor. They issued another invoice for the deposit as I was on the phone trying to dispute this, which was eventually cancelled, but it was a little annoying. After I forwarded the receipt, they scheduled our repair, so I assume they found the paid invoice. As someone who uses Quickbooks for business purposes, this is not something that's hard to track or find. So, I'm very surprised to have run into this situation. The morning of the scheduled repair, we received an email that said the crew would not be showing up. We were surprised because we did not receive prior notification that this was going to happen. My husband had scheduled his work week around this, so that he could be available for any questions or concerns. When we called the office, they said that they had called and left a voicemail, which we confirmed that we did not receive. They did, however, look back at their records and said they had misdialed and apologized. Again, for something that was last minute, we were annoyed again. On the day of the repair, Chris texted us, notifying us that we may be charged an extra $500 because their truck couldn't fit in our driveway. This was incredibly frustrating because that was not something he or the company mentioned would be an issue. In fact, Brad came out prior to install to inspect the old roof, measured our driveway, and even left his tape measure in the driveway! We called Chris and expressed our frustration at this, and he apologized and said they wouldn't charge us for this. If there were structural issues outside of what they initially found, I would understand, but when they clearly measured our driveway and left evidence of that and failed to notify us of this, that's a different story. Per the multiple project emails sent to us, there was to be a walkthrough and inspection from the crew's manager the day after they finished the roof installation to ensure the work was to our satisfaction. This did not happen, nor did anyone reach out to us to schedule this. Instead, we were immediately issued an invoice for the remainder. We had noticed several areas that looked very sloppy (I assumed this would be the case given the crew seemed very rushed by the end of the day and diminishing sunlight), so we called the office to have someone come out to walk through and inspect the finished work before we were willing to make our final payment. Brad came out and noticed the same issues that we had, and he took his time to get those areas fixed, which we appreciated. Overall, we are happy with a new roof. However, all of these little things made our experience not as great as we would've expected for the amount of money we invested.

CG Plumbing

(68 reviews)

I reached out to CG Plumbing after noticing the small metal cylinder by my kitchen sink was…read moreleaking. When I explained the issue over the phone, Chris took the time to let me know it was my dishwasher air gap and that it was most likely leaking due to a clogged garbage disposal hose. That ended up being exactly the problem. He was able to come out quickly and fix everything with ease. The fast response time, professionalism, and overall great service really stood out. CG Plumbing will definitely be my go-to for any future plumbing needs. Highly recommend!

Very quick response time to come out and install shower kit and Jesse got the job done. Very…read morecourteous and professional, and I will definitely put them down as my go to plumber from now on.

Sierra Vista Maintenance

(443 reviews)

I have hired Sierra Vista Maintenance several times for projects around my home. They are…read moreprofessional, courteous and the work is high standard. I will continue to use them for future projects.

I love Sierra Maintenance. The ease of scheduling an appointment, payment options, customer…read moreservice, the actual service and results have not disappointed. A couple of years ago I noticed the amount of energy we were supposed to be getting with our solar panels had severely decreased as our SMUD bill increased. Someone recommended getting the panels cleaned. I saw a sign for Sierra Maintenance leaving our neighborhood and decided to give them a call. After they cleaned the panels, I noticed a lower SMUD bill the next month and in the subsequent months and even to this day. They also send before and after pictures which show just how filthy the panels can get. They also cleaned our gutters this time which I didn't realize had a ton of gunk in them. Our home is two-story ~ 4k sq foot. We have about 12 panels and it was ~$200 to clean them plus another $360 to clean the gutters. Excellent company, which I will refer to others as well as use again next year.

Good Guys Heating & Cooling

4.5

(107 reviews)

Our AC decided to call it quits a few days ago. It isn't a super old unit, so we assumed it…read morewouldn't be a big deal to repair. We called a few places that we had used in the past, but they couldn't come out for several days. A friend of mine recommended Good Guys, so we reached out to them. Thankfully, they were able to come out the next day! Jason was our service technician. He was prompt and polite. He quickly found the problem and got to work making the necessary repairs. He was knowledgeable and explained everything to us. Within an hour our unit was up and running again! We will definitely be using Good Guys whenever we need any heating and air repairs.

TL;DR: They're amazing and you should use them!…read more This was our second time using Good Guys and both times have been amazing! We called yesterday morning when we noticed our AC was not kicking on and they were able to get a tech out today! Butch arrived on time and was friendly as could be. He wasted no time jumping in and trying to diagnose the problem. He went through everything he could think of, figured it out, and advised us of best solutions. We never felt pressured or unsure of the decisions we were making. He also pointed out things to keep an eye on, as they appeared to be going bad or outdated, but again, never once did he push for us to buy or do anything now. He was also honest with us about replacing the unit altogether (yes, you're thinking he wants us to spend the money and they make it), but the unit is 32 years old with a life expectancy of 20, soo he's not wrong. Beyond suggesting a new unit he priced out different components that we could replace, as we wanted to, in order to squeeze as much life out as we could. We were already considering replacing, so he helped us set up a no obligation consultation later this week. And honestly, if not for the service and respect we've been shown, we'd consider shopping around more, but this family owned company has earned our business and trust for years to come! If you need service or repairs, do not hesitate to reach out and use Good Guys, because they truly are: Good Guys!

Edward's A-1 Appliance

4.4

(63 reviews)

Great experience with the tech on my refrigerator and washer repair. He diagnosed the issues,…read moreordered the right parts, and kept me informed. Best part -- he caught that one item was covered under a recall, which saved me money. Honest and thorough service. Highly recommend. Eve~

They're really the only game in town besides Home Depot, so when we were desperate for a new,…read moreaffordable washer, we headed there. They've always been friendly enough and helpful. They recommended a plain old washer that was arriving that day. They were supposed to call us and didn't, which is the only reason I took off a star. Otherwise, it was a great experience.

Tony's Toolbox

See more unrecommended reviews

(21 reviews)

This review is for the great experience I had when I called Tony's Toolbox to request an…read moreappointment for an estmate. I need to fix a ceiling leak and determine why it is there! I feel that you can tell a lot about a company by talking to the person who answers the phone. Amber quickly inspired confidence in my choice of choosing this company to contact. She answered the phone immediately, was professional and listened to me carefully. She set up an appointment when Tony could visit. And she explained Tony would text me the day of the appointment with the window of time he would be arriving. Love organized and efficient. As per his word, Tony texted me and gave me a 4 to 5:00 p.m. window and showed up on time. For the next hour Tony evaluated the situation by getting a very close look at the problem area. He then went up into the attic for a closer inspection. When he came back he had pictures on his phone and explained what was going on. As it turns out there is an open area in the roof where rain water can get in. This likely created the spot that has now formed. He said it was fixable and would send me an estimate via email. If I agreed with the estimate, I would be added to his schedule. (Luckily this is a very slow leak and the ceiling spot is small.) Tony was professional, knowledgeable, and I was very pleased with choosing him out of many other people. The estimate was received the next morning! I absolutely felt it was fair and reasonable. He is a popular guy. I have a month's wait. As an aside: My neighbor was present during Tony's visit. He was so impressed with Tony that he asked for his business card. I love supporting a local, independent, and family-owned business. Thanks, Tony and Amber. See you soon.

Tony covered the area where the snake and other critters were entering with wood covered with…read moremylar. The open area was in an obscure spot; he had to creatively think of a solution, which he did. He replaced the light bulb in the ceiling fixture. I contacted him on Thursday and he was here on Monday. Thank you, Tony!! (and Amber, his wife for setting up the appointment)

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Warren L.

14 years ago

It was time to put the dinosaur to rest. After 28 years, 5 months and 28 days my AC started talking retirement. I was dreading this day because I felt this was going to be a time consuming process trying to weed out the ripoff artists. Luck, good fortune or maybe Murphy's Law was on vacation but all my fears of a complete furnace/AC replacement fell by the wayside once I met with Micah. He was very personable and patiently listened to my needs and concerns. I felt I was being served and not sold. I had several contractors on my list of choices but didn't have to go any further after meeting with Micah. A week earlier before committing to a complete system replacement, I had a problem with my AC. Micah sent one of his technicians to troubleshoot the problem. His technician seem to embody the same customer service qualities and knowledge that began the process of putting me at ease with Phoenix Energy Solutions. I also took some comfort that this company was on the list of approved SMUD contractors and was among only a few companies that had a 5 star rating on Yelp. I felt I need not look any further and wasn't disappointed. One of the main problems I always had from the time my AC was new was balancing climate control in my 2,000 sq ft tri-level home. After answering my 200 questions, many of which were of a technical nature, Micah took the time to explain at any level of detail I desired. He never pushed to sell me just anything but instead offered several suggestions as to what kind of system and the importance of system sizing that would probably solve my problems and save me money without having to refinance the house. On the May 2, 2012, they were on time to install a 3.5 ton, 16 SEER Rheem split furnace/AC system. They completed the job above and beyond my expectation in about 6 hours, even with me asking questions as they went about the business of completing the install. They all seemed to welcome anything I could throw at them without so much as a flinch. Over the past several days I have had a chance to use both the furnace and the air conditioner and I am as pleased as someone who just won the state lottery. For the first time the temperature, both heating and cooling, throughout each level of the home are balanced. It looks like I will no longer have to change the venting throughout each level of the house depending on the season. The balanced temperatures, I assume, is due in part to the two-stage cooling and heating process along with other operating and energy saving innovations. Bottomline, it was a pleasure doing business with Phoenix. read more

Joe M.

14 years ago

I just had a complete new heating/AC system installed by Phoenix. Micah is a terrific guy. His crew is, as far as I can tell, technically very thorough. They did a fine job on installing the new system, testing the ducts for leaks and making sure it all works as it should. It's a big improvement over my old system. I was very happy with his bid/price of the install and equipment. He's competitive with others - I've checked more than a couple. The only reason I gave him four stars is lack of complete cleanup and disposal. The guy installing the attic components (Richard I believe) did a fine job on the install itself, but lacked on his final cleanup. As part of the new system a bigger return was added (duct size was increased and the return intake was enlarged). Unfortunately he left the old return duct just lying up in the attic (which I found after poking around to make sure nothing was abnormal looking). It was about six feet long and 16" wide, and I had to pull it out of there and shove it in my trash can. I probably should have made them come back out and pick it up, but it fit in the trash. Other than that I can recommend them, at least for now. It remains to be seen how well the system works (3 ton, 15 SEER Rheem system with variable speed blower). For once I'm actually hoping it heats up so we can try it out in real world conditions. It was very cool today so other than the system test (heat up and then cool down a little to check the a/c), we really couldn't run it much. Update: 6/17/12 Now that the heat has kicked in bigtime (103 yesterday) I'm upgrading Micah to 5 stars. The system is working great, keeping us nice and cool. It even cycles like a properly sized system should. I guess I can forgive the cleanup issue since that was my only grip. I've now given them the extra star. read more

Margaret S.

13 years ago

If I could give them 10 stars, I would. This was the first time I ever trusted Yelp 100% for a business suggestion. The time before, I used Groupon and had the worst customer experience of my life. Now I can rely on yelp, and great businesses like Phoenix that consistently get 5 stars. Micah serviced our AC as well as our furnace the first time we used Phoenix. The previous Groupon guy from another company had tried to get me to pay an excessive amount of money to get my ducts cleaned out, pointing to the dust around the vents. Micah said no, the ducts looked great, and that dust collects around the vents and all you have to do is vacuum the outside of the vents occasionally. 5 stars for being honest and not trying to rip me off! The second time I called Phoenix, our AC broke down on a Sunday in 100 plus degree heat. I had a new baby and thought I was going to be SOL to get someone to fix it quickly on a Sunday. Nope, Micah came out soon after my Sunday call, and fixed the AC that day and saved us. Both times I used them they were very reasonably priced. I really appreciated the honesty, and spending time to teach me about my AC and furnace and how to best care for it. Amazed that they came out so quickly on such a hot Sunday to fix our AC. It was last year, but the recent 100 degree heat reminded me how much I appreciated Phoenix and how I promised I would write a review. Better late than never. Thanks Phoenix Energy Solutions. We will definitely be using you for all of our future HVAC needs, and will be referring you to all of our friends! read more

Teresa L.

14 years ago

Micah is AWESOME. My central air broke two summers ago. Since it was the end of the summer, I decided to wait until the following year to fix it. Last year I had another company come out to evaluate it and was told the repair would be around $2,000. I was told the unit wasn't worth repairing and I should buy a new one. Well, I didn't have the money to fix it or buy a new one so my family went without air conditioning last summer. Since then I learned about Yelp and started using it to find services. I decided to check out that business and noticed that most people were told their units were beyond repair. Going by the ratings on Yelp only, I chose Phoenix Energy Solutions for a second opinion. Micah quickly discovered the problem. He said the motor and compressor were good but the part that starts the compressor wasn't working. He replaced it and now my air conditioner works. All for under $300! read more

Bob G.

9 years ago

I did quite a bit of shopping for solar (9 bids/proposals) and the Phoenix bid was not only competitive, but they were the only company that guaranteed the product delivered/installed and working regardless of any problems that might arise. If you read the other companies proposals, you will note that they reserve the right to charge for this, that, and the other - and, you and I know, "this that and the other" always happens. Another thing that gave me concern about the other companies, was that about half of them estimated production too high and estimated placement (amount of panels) inconsistent with the legal parameters required in El Dorado County. Well, I went with Phoenix and am so glad I did. A couple design and installation hiccups, but they keep their word - no extra charges. Inspection, smooth as silk (that just reflects the good workmanship). I would recommend this company to anyone. read more

Nancy W.

10 years ago

Yes, as good as it gets! We were under a tight time frame and knew nothing about mini-splits. We had already purchased a system but needed someone to install it right away. The trouble was that since we had purchased a system ourselves, everyone we checked with wanted to add a couple thousand for doing the paperwork. I found Phoenix by asking a neighbor for his recommendation and Micah - the owner - came out the same (hot) day. The house was inspected by the city (a new rental) and everything passed - including the paperwork we needed. And shortly after, when there were little bugs, always because we didn't know yet what to do, Barbara - the person who answers the phone at all hours- was always welcoming and responsive. No hidden charges no waiting just service. Barbara and Micah are very nice to work with - all the difference in this large sometimes cold world. read more

Brian M.

15 years ago

My furnace pooped the bed and wasn't firing up. I was looking for somebody nearby who was highly rated. Phoenix seemed to fit the bill. I called them up before 8am, and got a call back by 8:30. Micah was able to swing by around 10:30 and have it fixed by noon. He did a thorough job and was professional. Turned out to be a bad ceramic igniter. Maybe not the cheapest around, but definitely not the most expensive. I think people tend to get what they pay for, and I'm pretty happy on this transaction. I used purchased a Yelp discount certificate to help save $50, which was nice. I'd definitely recommend them and give them 1st crack at future work, before trying somebody else out. FYI - I tend to be a tough review, reserving 5-star transactions for situations where I am totally blown away. All in all I am a happy camper, and would give 4.5 stars if I could. read more

Rudy T.

9 years ago

Phoenix Energy Solution was the only company that came out and gave me an estimate on Installing a propane wall heater. The estimate Was adequate for two person installing the heater. Work began 3 days after I accepted. The guys came early and, finished the job with in the 4 hrs. They Punch 2 holes for the vent and gas line. They connected the piping from propane riser into the heater. They started the heater and instructed me on how it operates. They did good house keeping. I will recommend this company. I purchased the heater from a vender brand new. Other companies did not Return my phone calls and, other companies did not want to install the heater because I bought the heater else were and not from them. Phoenix Energy Solution guarantee their Workman ship, but not The heater. Which is fine with me. Very good company, thank you. read more

Arthur E.

12 years ago

I called Phoenix energy solutions because my air conditioner had stopped. There was a faint humming sound coming from the compressor unit but otherwise it was completely dead. Phoenix sent out a technician that arrived on time. His name was Jesse and he performed his services in a professional and friendly manner. It took a little time for him to discover what the problem was, which turned out to be a contactor that had been invaded with insects. He explained to me that the best way to handle this situation was for him to perform a complete checkup of the system which would include cleaning the contactor.He performed these duties in short order and he left with a smile on my face. In the future I will tell all of my friends about Phoenix and Jesse, and will use them for all of my future heating and air-conditioning needs. read more

Sarah S.

15 years ago

Our heater wouldn't turn on most of the time, and would only stay on for a minute or two when it actually did. I was so afraid that I was going to get talked into some super expensive and unnecessary repair. However, Micah rolled in and quickly determined that the unit was filthy on the inside and probably just not receiving the signal from the thermostat to turn on. The other possibility was that the control board had gone bad and needed replacing, which would have been almost three times the price of a simple cleaning and rebalancing of the unit. He pointed out that even if it were the control board, the unit would have to be cleaned in any case, so he suggested starting there and seeing if that worked- which it did! Way less expensive than I was fearing. read more

Monty D.

12 years ago

The old heater in our home developed cracks in the heat exchanger and was unsafe to use. We got several quotes and settled on Phoenix Energy to replace the unit. They weren't the cheapest nor the most expensive. The installation went quickly and we were very pleased with the result, they connected up to the old ductwork and extended the gas line and electrical as required for the new unit. All of the new piping was routed neatly and securely as well as painted, a very well done installation. Our existing duct system had some issues with the new energy codes but Phoenix quickly resolved those with no increase in cost. Micah even did the paperwork for the SMUD rebates. I would not hesitate to use them again. read more

Tonya P.

11 years ago

I had no idea who to call when my air conditioner decided to go out when it was 108 degrees out. So I checked yelp. Something I rarely do. everyone seemed happy with Phoenix. So gave them a call. Received excellent service from Jason. Both my husband and I felt he was very knowledgeable, and complimented our big personalities... We were Very comfortable with him. It was diagnosed in a matter of minutes. And fixed. It was relayed to him to give me their 15% discount , and I did not have to go there., the cost was very reasonable. It was fantastic news for us and plan on doing their maintenance plan on my heater and a.c. In the near future. . Thank you Phoenix for the A+ service . read more

Amy D.

145

6 years ago

Barak came out to my house to check out a possible issue with my solar where the micro inverters weren't reporting data to the envoy (so I can track my solar production). Turns out the envoy was too far away from the micro inverters, so weak reception. This visit reminded me how great this company is, and I should have left a review a few years back after the completion of my solar installation project with Phoenix. I recommended this company to my parents, and they also went with Phoenix for their solar arrays. Not only are they very reasonable on price, but everyone is nice, personable, and laid back. They know their stuff - would definitely recommend for solar or electrical needs. read more

Bill G.

11 years ago

My air conked out during a 108 degree day about July 28, 2015. Checked yelp reviews and decided on Phoenix. I was not disappointed. Within one hour Jason was out and determined the air conditioner was shot and showed me why. They did not have a unit immediately available, but greatly relieved our discomfort by providing a portable air conditioner. Within two days we had a new unit installed by Jesse. These are extremely courteous, competent folks. They quoted a price which was very reasonable as I compared prices with another well known company. They are a local company and pride themselves on repeat business. Recommend highly! read more

John B.

11 years ago

We used Micah and his team to install a new HVAC system in a rental a couple of years ago. They were prompt and installed the system when they said they would and all has been working well. When we recently experienced a problem at another rental unit, Phoenix Energy Solutions is who we called even thought they did not do the initial install. Micah and his team responded the same day we called, which was unheard of once it gets hot, fixed the problem at a reasonable rate and left everyone pleased. Great customer service. We will use them again. read more

Dave H.

11 years ago

We had Phoenix Energy Solutions install a new HVAC system in our home which involved cutting a hole in our hallway ceiling to remove the old heater, and installing the new unit. They added a larger vent return which improved the efficiency. After patching, texturing, and painting the ceiling looked perfect. They also installed a new more powerful A/C unit and included a noise reduction system, so now our HVAC is whisper quiet. The crew was great, installation was efficient, and clean-up was perfect. We are very happy customers read more

Stephen W.

9 years ago

Well, we finally went solar. Nothing like getting your first couple of PG&E bills and have them say "NO PAYMENT NEEDED". Micah and the guys did a great job. They were safety conscious, knew what they were doing, and went that extra step or two because they are perfectionists. They even came back later to add an extra feature without us asking that made the system better. Gave us a good price according to our research. Glad we chose them. Thank you. Steve and JoAnne Watkins read more

Yee V.

12 years ago

We decided to have our AC unit evaluated and possibly replaced. Sadly, Micah was not available or no longer employed because the Phoenix rep on the telephone wouldn't take a message for Micah to call me back. Weird. Then, she sent a Phoenix rep out to me & made a mistake of informing me about a free estimate. The Phoenix technician informed that there was a $120 estimate charge. I had to turn him away. Poor guy showed up for nothing. Nevertheless, he was kind. read more

Tara C.

14 years ago

Phoenix Energy Solutions is fantastic! Micah is very professional, he has a great service plan and won't try to sell you repairs you don't need. I just had him put in a radiant heat barrier in my family room to help save energy. He was on time, quick, and left no mess behind. I highly recommend his services to anyone who needs a new HVAC system, or has an older system repaired or maintenanced, or anyone who needs a solar system installed. Thanks Mica! read more

Brittney D.

110

9 years ago

I got a little scared because my A/C was not turning on and the Sacramento heat was coming in. I called Phoenix Energy Solutions yesterday, and he got me in the next day. He figured out the issues and replaced the part that was not working. Not only that, he educated me on how it all worked and showed me how and where to change the filters. Very Professional service that I will, not only use again, but refer to my friends. read more

Phoenix Energy Solutions - solarinstallation - Updated July 2026

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