I have been using Carrot Eye Center from its origination. Doctor Herion was my eye doctor at…read moreSwaggle Wooten prior to starting his own practice with Doctor Hammond in 2019. Both are veterans and truly care about their patients. I arrived about 10 prior to my appointment and was warmly greeted immediately and enjoyed some coffee as I waited. BTW, great coffee! My name was called shortly afterwards. The technician that performed initial tests was pleasant and professional. Doctor Herion is always a pleasant experience! Highly recommend!

From the first step in, this office is welcoming. Busy office but coordinated the check ins with…read moreefficiency. Front desk person so kind and attentive. The quality of my exam was superior with modern equipment that assessed without air puffs and dilation. The cleaning process was systematic and eased my concerns. Each exam room was private with soundproof door keeping the information shared private and personal. Dr. Henson was kind and took time to go over my tests and spent quality time. Michael did a great job showing me many frames without any pressure or frustration. Great full service office. Location great off of IS 60. Plenty of parking.

I recently visited this location but I typically have appointments at their Ahwatukee office. As…read morerelated to the pandemic and precautions they are taking, I felt safe. I was leery about going but I had to -- eyes are important! During eye exams, we are in very close contact with the staff and doctors which is a bit scary during this pandemic. Temperatures were taken and the chairs in the waiting are spaces approximately 6 feet apart. I wish they would have been further apart since I'm a germaphobe. When the space was full of patients, the staff asked patients to wait in their vehicles and they would call them when the room was ready. Temperatures were taken and everyone had a mask on. My visit with Dr Remington was good. I love working with her. She is very calm yet, personable. She explains things very well and is thorough. The first tech I saw was amazing. I don't recall her name but she is the kind of young professional with a lot of confidence. I liked that in younger person. I complimented her on that. She was efficient and that was appreciated. I was referred to a specialist and was surprised that the front office team made the appointment for me. I've never had that done for me before. Impressive! I'll keep going here because, why not? I am confident I'm in good hands.

First, let me say I really like the physicians who work in this practice. In fact, most of the…read moreworkers are excellent. I would give them 5 stars. Where I have a BIG problem is with the wait times. Today, my appointment was scheduled for 9:15AM. I arrived at about 9:05AM. I waited in the main waiting area...then waited in the middle waiting area...then waited in the treatment room. Finally seen by Dr. Matsumoto for a 5-minute follow-up for my surgery yesterday. Normally, I would not make a big deal out of an occasional extended wait time, but this has happened with this practice MANY times. Anything more than 15 minutes is just unacceptable. We DO have lives outside their practice. FYI, it was 10am by the time I was finished with my 5 minute, appointment.

I take my 90-year-old Dad to the Mesa facility every few weeks. We travel 60 miles each way for…read moreour visits. He is being treated for several severe eye conditions. He is functionally blind and deaf. Wrangling him to the different offices with different measurement machines can be quite the challenge. The entire staff in this facility is awesome. Our visits are on different days of the week and at various times of day. Very seldom do we see the same support staff. The process for the visit is well thought out and understood by all including the patients. Nonetheless, they are all always gentle, patient and supportive. In my 70 years, I have never encountered such a positive culture than I have here. Everyone is super helpful, seems to get along, and works as a cohesive team. I'll even go so far to say, that Bailey and Dylan, who share an office in Imaging, present as best friends. By any measure, a positive experience.

I've experienced consistently long hold times when calling, and even when I opted for a call-back,…read moreI was disconnected halfway through the conversation. The customer service has been disappointing overall. The patient portal is equally frustrating--every time you move to a new screen, it resets, making it incredibly difficult to book an appointment. It's been a very inconvenient and discouraging experience trying to do business with this company. You are actively have so many issues and roadblocks for people to do business with you.

Don't go here!! I walked in and was not greeted. The front desk girl that sits on the right side,…read morewas talking crap because the other girl looked my way. She was also rude to a Spanish speaking man, she needs to learn how to speak to everyone in general because her demeanor was horrible. Also made a small remark trying to be sarcastic with me. Just because I had my kids with me or it would have went south. Unprofessional!!!!. The place is filthy!!! Chairs are disgusting, whole place was disgusting, including bathroom. Everyone don't seem to be nice except the actual doctor. If you hate your job that much, then leave. It needs better customer service and greet and talk to people like you actually like working with people. And clean up the place, it's disgusting. Will never come to this place again!!

This place has roaches, dirty chairs and toys. You would think they clean and sanitize since…read morechildren come in and out. I didn't even want them touching my child's eyes after waiting in the waiting room and seeing how dirty this place is. DO BETTER FOR THE CHILDREN!!!

The place is clean and everyone was professional and courteous. The eye exams are somewhat of an…read moreassembly line, but I can't argue with the efficiency.

A long long time ago Dr Frank casserda helped me when I had punk tate epithelial erosions on my…read morecorneas and had vertigo due to that. He treated me and inserted punctual plugs in my eyes so I wouldn't lose so many tears and my eyes wouldn't get so dry. The problem cleared up and I haven't gotten it back since and I just remember the doctor being reassuring and being good at what he did. It's been literally almost 30 years but I still remember and think fondly when I hear that name of his business.

I been struggling for years with my sight. I came to realize this is not a quality of life for me…read more I was using 350 strength glasses and still could not see, it was frustrating. So, I decided to go to Carrot Lasik Eye Center to see if they can do cataract surgery on me. They did all the testing and then Dr. Hammond came in to see me. He explained the procedure and yes, he saw the cataract and he can remove it. Day 1 was doing my left eye, everyone was so nice and caring. The Pre-op area Dr. Hammond came in to see me and check my eye. Then went into the Laser room Dr. Hammond used first then into the Operating room and before you know it, he said done. Day 2 post-op checkup I had eye testing chart done it was 20-25 left eye couldn't believe I was reading the chart with NO glasses. Day 3 we did the right eye, same routine and everyone was wonderful so caring. This procedure is amazing. Dr. Hammond said, done. And would clear more every day. Day 4 post-op checkup, had eye chart test left eye was 20-20 and right eye was 20-40. Dr. Hammond said it would clear more every day and it has. Dr. Hammond and his team at Carrot Lasik Eye Center in Mesa, AZ is terrific and if you have a need for cataract surgery I highly recommend them. This is Day 7 and it's amazing to be able to see clearer, read clearer without glasses. I cry all day long of happiness . Thank you Dr. Hammond and the whole staff at Carrot Lasik Eye Center for giving me back my quality of life. Dolores M

Dr Hammond detached my retina during a what he says was a "simple YAG procedure" Do NOT GO TO DR…read moreHAMMOND HE IS A DANGER TO YOUR EYES. PLEASE BEWARE. HE ADMITTED IT WAS A RESULT OF THE PROCEDURE & APOLOGIZED. I had to have immediate surgery by a Retina specialist. My recovery was 2 months. 2 weeks no vision in the affected eye. After filing a claim against him, his insurance company says he "met the standard of care in his treatment" I would says it was below sub-standard.

Dr & staff friendly and very efficient and helpful with we seniors. Would recommend their office…read morefor everyone.

I have been seeing Dr. Woolf regularly for 25 years. He is a brilliant ophthalmologist and is…read moresurrounded by office assistants that have positive energy and great attitudes! I needed extensive eye testing as well as documentation completed for my employer (regarding my partial sightedness). They did it all! The office is equipped with all the latest and greatest technology in ophthalmology. If you are looking for a trustworthy, experienced doctor.... look no further! Thank you Woolf Eye Clinic!

I can't say enough great things about my experience at Wagner Eye Associates! From the moment we…read morewalked in, we felt welcomed by the warm and friendly atmosphere created by the entire staff. Christian, Debbie, and Cynthia were incredibly accommodating and made the check-in process smooth and easy. Dr. Nix is a true gem! Her knowledge and expertise in eye care are evident from the moment she starts her examination. She takes the time to explain everything in detail, ensuring that I understood my vision needs and options. I was thoroughly impressed with how efficient and thorough she is--definitely a doctor who cares about her patients! The entire team is not only professional but also super friendly and patient. They made my visit enjoyable--not something you usually hear when it comes to eye exams! I left feeling well taken care of and confident in my eye health. If you're looking for a place that combines exceptional care with a fun and inviting atmosphere that will work for an entire family, I 10/10 recommend Wagner Eye Associates. Dr. Nix and her amazing team truly go above and beyond! You won't be disappointed!

I lost much of my vision in one eye because Dr. Wagner does not dilate eyes to check for issues…read more For two years I described new vision problems I was having to Dr Wagner. He said it didn't sound like anything he was familiar with. I also told him that another optometrist saw swelling in the back of one eye after she dilated it. He said he didn't see swelling or anything else wrong. He never dilated my eyes to look. He said it wasn't necessary because he uses a machine to take a picture, without dilation. Three eye surgeries later, my vision is still greatly reduced. An Opthomologist immediately saw that I had a torn retina and performed emergency surgery to prevent blindness (after she dilated my eyes to look.). I am leaving this review in hopes of saving others from having severe vision loss.

The staff and the doctor were great. I cost compared their offering of glasses and decided to go…read moreelsewhere to save a lot of money, but the exam was great.

Neighborhood hidden gem that I wished we learned about years ago. The office staff is friendly. Dr…read more Blaine is great and provides answers that "make sense". They run pretty efficiently (from our family visits) and for my annual eye exam, I was done in about 30 mins. Dilation can still be done but with my busy schedule, I opt for the Optomap imaging and pay a bit more (~$25) as getting dilated & dealing with it all day is no longer doable. We needed to get some prescription sports sunglasses for the runner in the family. They carried a few of the Prescription Oakley of interest so it was good to go in and physically try them on (unlike online). To be clear, they were not cheap, but we reviewed all the options (tint color, reflection, etc...) and I have to admit, they look pretty sweet!!